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Human Resources Customer Service

Location:
Charlotte, NC
Posted:
July 08, 2013

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Resume:

Summary: Highly efficient payroll professional with a history of success

in Expatriate and Domestic payroll,

Human Resources and Customer Service. Proficient in Verification

of Employment, Microsoft Office,

PeoplesSoft and Kronos.

Skills: ADP PCPW, ADP Payforce, ADP ProB, ADP Payexpert, Expert Pay,

HR Direct, Kronos, Excel,

Microsoft Word and Outlook, PeopleSoft, Positive Pay,

ADP Report Smith, ADP Reporting, Styline.

PAYROLL ANALYST II

MERCK PHARMACEUTICALS-Charlotte, North Carolina

2012-2013

. Processed Payroll for Puerto Rico through PeopleSoft for approximately

2000 employees on a Weekly, Bi-Weekly and Monthly Basis.

. Processed and handled all Stock Options entries.

. Verified and Audited Payroll Processors work for accuracy.

. Oversee the workflow and analysis of end-to-end processing of payroll

for weekly, bi-weekly and monthly paid employees.

. Research and resolve employee pay concerns via Remedy case management

system.

. Create manual paychecks, off-cycle adjustments and loading of bonus

payments and awards.

. Maintain confidentiality of data while providing superior customer

service.

. Recognition Award received

PAYROLL SPECIALIST

TUTORS WITH COMPUTERS-Austin, Texas

2011-2012

. Processed Payroll through ADP PayExpert for approximately 3000

employees, multi-state.

. Utilized Microsoft Excel and ADP Reporting to generate reports for

management.

. Communicated with implementation team to transition 300 employees from

1099 status to W2

. Resolved all payroll related issues. Liens and Garnishments

PAYROLL SPECIALIST

DELL, INC-Round Rock, TEXAS

2010-2011

. Worked with a team of 11 to ensure 40,000 associates were paid timely

and accurately.

. Multi-state payroll processing for 15 entities across 50 states (ADP

ProB software used).

. Account maintenance (tax information, address, pay changes, etc).

. Audited Maintenance Reports for Terminations, New Hires, Rate Changes

and Retro's.

. Verifications of Employment done on a daily basis.

. Audited and verified check registers and Garnishments via Expert pay

TEMPORARY AND VOLUNTEER ASSIGNMENTS

2009-2010

ROBERT HALF INTERNATIONAL, RED LICORICE EVENTS-Austin, Texas

. Payroll Processing Utilizing ABRA

. Volunteer fund raiser for Dell Children's Hospital

. Event Coordinator Assisting

. W2 Processing

PAYROLL SUPERVISOR

2007-2008

ENVIRONMENTAL SYSTEMS PRODUCTS-EAST GRANBY, CT

. Supervised 11 offsite payroll administrators utilizing ADP Payforce.

. Oversaw payroll processing on a bi-weekly basis for over 5000

employees nationwide.

. Processing payroll for over 250 employees.

. Systems Administrator. Provided passwords to Payroll Administrators.

. Payroll Funding responsibility. Liens and Garnishments. Commissions.

. Report Writing utilizing ReportSmith

. Audited all Payroll Administrators changes and updates in ADP

Payforce.

. Payroll Conversion from ADP PCPW to ADP Payforce.

MTU Aero Engines North America Inc.

Newington, CT 2001-2007

Human Resources Administrator

. Oversaw payroll processing on a bi-weekly, and monthly basis for over

250

Exempt/non-exempt employees, including a German Payroll (expatriates)

located in

the United States. ADP PCPW payroll application for Windows used.

. Conducted Interviews of employment candidates once applications are

reviewed, screened and recommended for consideration.

. Payroll Conversion from ABRA to ADP PCPW.

. Payroll Conversion from Monthly and Semi Monthly to Bi-Weekly Payroll.

. Administered background checks of potential employees.

. Conducted new hire orientation sessions.

. Researched and resolve payroll discrepancies.

. 401K processing, loans and company matches.

. Report Writing using ReportSmith

. Multistate Taxes and Affirmative Action

. Recognition Award Received.

EDUCATION

Saint Joseph College - West Hartford, CT

Certification in Human Resources Management

New Horizons Computer Learning Center, Windsor, CT

Microsoft Certified Professional Training Program

Central Connecticut State University, New Britain, CT

Business Management and General Studies

University of Florence, Florence, Italy

Diploma, Culture and History

Volunteer Work-Red Licorice-Austin, Texas, 2009 to 2012.

Fund Raising for Dell Children's Hospital.

Languages: English and Italian



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