Customer Service Sales

Paul Hickman

Collision repair technician

Chapmanville, WV

************@*****.*** - 304-***-****

My objective is to build and maintain a professional business relationship with my employer. My goal Is to

provide excellent customer service while making the company profitable.

Mailing address:

P.O. Box 81

Chapmanville W.V. 25508

WORK EXPERIENCE

Collision repair technician

Switzer, WV - March 2013 to June 2013

Performed all phases of auto collision repair.

* Prepared estimates for customers.

General Manager

Advance Auto Parts - Chapmanville, WV - November 2011 to March 2013

Assisting retail and commercial customers by ensuring my team has the proper training and knowledge to help

the customer get the quality parts and service.

* Worked toward having inventory excellence in my store.

* Attended weekly sales oriented conference calls.

* Properly delegated all team members to complete tasks.

* Performed all of the hiring and interviewing.

* Directly supervised up to ten employees.

Field Tech/ Drill Rig Helper

CBC Engineers Centerville O.H - July 2011 to October 2011

Assisting the driller in taking split spoon soil samples and logging field data.

* Shape monitoring for contech pipe installation.

* Assisting in the soil lab when needed.

* Maintain company trucks and drill rigs.

* Drilled settlement monitor borings for refuse ponds.

Mechanic

Atkinson Automotive - August 2010 to July 2011

Hillsboro, O.H.

* All phases of auto and truck repair.

* Relaying diagnosis of automobile problems to customers.

Member of the United States Army corps of engineers

Army Reserve Soldier - April 2008 to January 2011

Construction of buildings and bridges, demolition of buildings and bridges by way of military grade explosives

and heavy equipment.

* Carrying out secret missions.

* Held a leadership position with four soldiers under my command.

Counter Salesman

O'Reilly Auto Parts, Hillsboro, O.H - July 2010 to October 2010

Sales and installation advice of automotive and truck parts.

* Special ordering of hard to find automotive parts and accessories.

Counter Salesman

Smyth Automotive - March 2009 to June 2010

Hillsboro, O.H.

* Sales and installation advice of automotive and truck parts.

* Mix automotive paint, Sales of auto body products.

* Special ordering of hard to find automotive parts and accessories.

Shipping & Receiving / Customer Service

Lowes - February 2007 to November 2007

Hillsboro O.H.

* Shipping, receiving and stocking of store merchandise.

* Operation of various types of lift trucks.

* Customer service in the paint department.

Counter top fabricator/ licensed installer

Granite Transformations, Colorado Springs C.O - October 2006 to February 2007

Fabrication of custom designed granite counter tops.

* Installation of custom designed granite counter tops.

Several years experience in CNC machine operation, as well as extruder operation. One Year experience in

maintenance. Several years experience as a forklift operator.

Experience working behind a CME drill rig.

Several months experience working on the surface of various mines in West Virginia.

References

References are available on request.

EDUCATION

Southern West Virginia Community and Technical College Mine Academy

November 2011

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