Nicholas R. Thompson
**** ******** ***** **. #***, Charlotte, NC 28270 ? 770-***-**** ?
*******@*****.***
Energetic, tech-savvy supply chain professional building career achievement on demonstrated
success: Using analytics to create and implement strategic, efficient ideas and solutions
that have measurably advanced business performance. A relentless learner and positive
force on any team, I'm adaptable to succeed in large matrix organizations and smaller
groups.
PROFESSIONAL Family Dollar Stores, Inc.
Matthews, NC
Experience Import Conversion Planner
May 2013-Present
Identified opportunities to improve data processing efficiencies in the Import
Replenishment department, developed the case and plan for action and presented
to management. This included the creation of the Import Conversion Planner
position with definition and objectives of the role. Management approved
funding and I was promoted to the proposed position.
Conduct supply chain analyses involving transportation costs, inventory
holding costs, and potential savings to plan the most efficient import methods
for qualified domestic items
Manage domestic inventories and supplier relations during the transition to
import for 20-30 programs involving over 130 items
Analyzed and executed import conversion programs that have generated over
$5.6M in annual savings
Identified the need for a supplier onboarding guide for new import suppliers
and developed it to advance communication and alignment between FD and new
business partners
Import Replenishment Planner
July 2012-May 2013
Rapidly advanced to promotion within six months to manage over 220
internationally sourced items for the Household and HBA sections of the
business ($174M annual sales)
Forecasted purchase quantities for items with lead times of over 120 days
Formulated a peak-season forecasting strategy that decreased carrying
inventory by 7% without affecting sales
Exceeded annual performance goals of 93.0% warehouse fill and 98.0% store
in-stock metrics
Replenishment Buyer
Feb 2012-July 2012
Managed over 180 domestically sourced items for the Automotive and Hardware
categories ($200M in annual sales)
Effectively managed purchasing inventory to maintain smooth flow, enabling the
company to meet its sales, profitability, gross margin, and customer service
goals
Improved inventory flow by recalibrating the Family Dollar order system --
adjusted lead times, order sizes, and transit times to optimize supplier
relationships
United Parcel Service
Greenville, SC Sales Account Manager - Business Development
Nov 2010-Feb 2012
Consulted with middle market clients to develop and implement supply chain
solutions that increased overall efficiency and productivity
Conducted cost analyses associated with raw goods, working capital, and
administrative departments affected by supply chain operations to quantify
losses and potential savings
Exceed year-to-date business plan of $20M from over 3,600 accounts; ranked in
top 6% of UPS Sales
Priority Payment Systems
Alpharetta, GA
Major Merchant Liaison
May 2010-Sep 2010
Retained over $100K of monthly revenue by communicating with my clients,
understanding their processing challenges, and providing solutions to overcome
those issues
Achieved successful rate negotiations by managing client demands while
maintaining profitability
Maintained customer relations of the top 300 clients by tailoring service to
meet individual needs
Leadership Family Dollar Stores, Inc.
& Matthews, NC
Activities Kaizen Team Member
April 2013-Present
Drive continuous improvement in the areas of department communication and
senior leadership
Identify opportunities to engage staff in advancing organizational performance
by creating surveys and conducting interviews with department members
Recommend to management organizational changes based on survey/interview
feedback
Quarterly Project Team Lead
Jan 2013-March 2013
Led a winning team of four members in an interdepartmental competition to
deliver the most creative and store-centric process improvement
Created and implemented an inventory control policy which increases store
order fills by 18% and increases weekly sales by 23% during an inventory
shortage
Family Dollar Golf League Organizer
March 2013-Present
Negotiated a weekly league package at a local golf course
Manage weekly outings and end-of-season tournament
United Parcel Service
Greenville, SC
Technology Solutions Team Leader
June 2011-Feb 2012
Consulted fellow sales team members regarding appropriate technology solutions
for implementation
Proactively learned about new developments with UPS solutions to remain an
information expert
Smeal College of Business Innovations and Quality Team
University Park, PA
Member
Aug 2009-Dec 2009
Improved in-class learning experience and policies by brainstorming with
select classmates - enhanced lessons by providing additional real-world
subject material from the current business climate
Skills Proficient in Microsoft Suite (Word, Excel, Access, and PowerPoint), SQL, Mac
& OS, Oracle & Retek supply chain management systems
TRAINING SAP ERP solutions training
Team Leadership
Data Analysis, Inventory Management, Sales Forecasting, Purchase Order
Calculation
Communication skills (interpersonal, damage-control, public speaking,
writing/editing)
Education Pennsylvania State University
University Park, PA
Bachelor of Science in Business Management
Graduated May 2010
Minor in Economics