Karen Su

ab9gu3@r.postjobfree.com 615-***-****

EXPERTISE

● Background in Life Science, Health Care area.

● Expert in writing and executing Test Plans, defining Test Cases, creating the required Test

Scenarios and documentations at all phases of the testing process.

● Experience in Functional, Integration, Regression, System and Black Box Testing.

● Identified/reported bugs to the development team and tracked them till their closure.

● Firm understanding and worked on various methodologies of Software development life cycle

(SDLC), such as Agile methodology, RUP, waterfall model

• Knowledge in Executing SQL queries using the application tool Toad, i navigator for Backend Testing,

familiar with Test Management tools like JIRA, Microsoft Test Manager

• Hands on help desk experience to assist end-user solving network connection and software installation

• Extensive experiences working in chemistry and microbiology Laboratory environment

• Excellent team player with ability to think analytically and troubleshoot issues. Responsible and strong work

ethics, fulfilling all duties and meeting deadlines.

• Effective verbal and written communication skills.

TECHNICAL SKILLS

Languages Python, Java, SQL, VB, Matlab, Labview

Software tools MS Visio, MS PowerPoint, MS Excel,Visual Studio

SDLC Agile Methodology, RUP, Waterfall Methodology

Operating Systems Windows XP/7/98/NT/2000/, IBM AS400,Linux

Databases MS Access, Oracle, SQL server.

Microsoft Test Manager, JIRA, TFS

Testing Tools

PROFESSIONAL EXPERIENCE

HMS, Quality Analyst Sep 2012– May 2013

Franklin, TN

Healthcare Management Systems, Inc., (HMS) develops information technology solutions for community hospitals

and specialty healthcare facilities. Tested a web and RPG based Healthcare Management System software to manage

clinical data, worked on modules like CPOE (Computerized physician order entry), Lab Result Reporting, Pharmacy,

Clinical View, Patient Care, Audit Security Report.

Responsibilities:

• Followed the agile methodology for project implementation

• Evaluate requirements, defines testing strategies, establish regression testing tools, environments

and resources

• Executed test cases manually. Compared and analyzed actual with expected results and reported

all deviations to the appropriate individuals for resolution.

• Prepared Test Data for Positive and Negative test scenarios for functional testing as documented

in the test plan and Test Cases

• Performed regression testing on new added functionality and enhancements

• Participated in System testing and prepared test cases for system testing checklist

• Worked on Java Modules and RPG (Green Screen) Modules

• Understood and prepared test data for SNOMED code, LONIC code, ICD9/ICD10 code

• Tested reports generated in Excel and .txt and .csv files

• Tracked and logged all the bugs using Defect Module in Microsoft Test Manager.

• Documented and tracked test scripts, test results, test analysis; reported the defects and discussed

with developers to resolve technical issues and to ensure Traceability Matrix

• Prepared detailed report on a weekly basis for the project members to know the status of the

application.

• Created test cases for the application under different releases and wrote SQL queries to verify the

database.

• Used Parameterization in order to perform Positive and Negative testing, Boundary Analysis

testing and Regression testing by inserting various parameters in the data table column.

• Maintained the test plan status and facilitated both weekly and daily reporting metrics to team

leads and management.

• Participate in daily and weekly team meetings and co-ordinate with different cross-functional

teams, offshore as well as onshore.

Microbiology Lab Technician, DEIBEL Laboratories, July 2011- May2012

Gainesville, FL

With nine laboratories across North America and one in Europe, Deibel offers microbiology and

chemistry testing services for food and personal care industry quality control. Worked on routine food

safety screen testing and special projects like Inoculated Pack, Shelf Life, Stability studies

Responsibilities:

• Maintained basic operational knowledge of assigned instrumentation, equipment, and operating

procedures

• performed assigned tasks carefully and on schedule according to standard operating procedures

and supervisor instruction

• Cleaned and disinfected laboratory equipment

• Prepared media and reagents

• Reviewed peers support records (log books)

• Performed simple routine analytical procedures under supervision

Research Assistant, Water Reclamation and Reuse Laboratory, University of Florida,

January 2011- August2012

Gainesville, FL

The Water Reclamation and Reuse Laboratory (WR2 Lab) brings students and faculty at the University of

Florida face-to-face with the challenges of purifying wastewater for irrigation, power generation, lake

management, and myriad other reuse applications. Worked on the research project of shorting diauxic lag

of denitrifying bacteria switching between aerated and nonaerated conditions

Responsibilities:

• Participated in designing Labview and Matlab programs to control process temperature for a

project in process control course

• Used equipment includes anaerobic hood, autoclave, biochemical fermenters, refrigerated high-

speed centrifuge, deionized water system, eppifluoresence microscope, shaking incubators, high

intensity ultrasonicator, and solar ultraviolet light reactor

• Prepared agar and broth for bacteria growth

• Designed experiments for observing and modeling diauxic lag of denitrifying bacteria

Help Desk Specialist, Network and Information Center of Shandong University,

August 2008- May, 2010

Jinan, Shandong, China

Network Center of Shandong University is one of the main nodes of The China Education and Research

Network (CERNET), connecting more 2,000 education and research institutions, 1.2 million PCs and 20

million end users national wide. Worked in the student network manage committee, which provides

training and hands on working experience in network and computer knowledge for members.

Responsibilities:

• Provided telephone, in-person and remote support to end-users.

• Coordinated activities with network services and information systems groups.

• Monitors ticketing system and completes tickets in a timely manner.

• Connected users to networks and provided operating system and software installation, gained

solid knowledge of core web technologies (HTTP, TCP/IP)

• Maintained the website of ticketing system and used sql to query user information

Education

Master of Engineering in Chemical Engineering

Bachelor of Science in Chemistry

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