Customer Service Sales

**** ****** **, ****** ** ***** 815-***-****( *********@*****.***

Alicja Kurpaska

Qualifications Summary

Highly personable professional seeking opportunities relating to Web

Development and Maintenance. Qualifications consist of over ten years

experience in web development, web maintenance, graphic design,

account management, online sales & claim processing, online order

operations and fulfillment within various industries.

Talent for identifying client needs and presenting appropriate company

product and service offerings related to E-commerce, S-commerce, B2B

and B2C

Demonstrates strong communication skills, written and verbal

Track record in creating efficient online customer environment

Proficient in site editing

Proficient with Magento, Instant e-store, Photoshop/Illustrator, Quark

X-press, Lotus Notes, Microsoft Suite

Experience

(2010 - current) Allied Fulfillment Services Brooklyn, NY

(Roscoe, IL)

Web Master

Responsible for all maintenance of www.Nuhomecorp.com and continuous

updating/editing of website environment with manufacturer products.

Handle all e-commerce development, image uploading, banner updating,

product details, pricing, and inventory, Invoicing, Online Marketing.

(2005 - 2009) Panasonic Elgin, IL

Credit Analyst, I/Credit Coordinator

Monthly A/R reports, Prepare monthly, weekly A/R reports on high

profile accounts as needed.

Review linking issues and terms inconsistencies, participate in

special projects such as audits, etc.

New Account Set ups within SAP system, Maintain Customer Master.

(2002 - 2005)

Consumer Electronic Coordinator I

Handled all aspects of customer service and sales support for

Panasonic consumer national and regional distribution accounts.

Responsible for order fulfillment of consumer e-commerce orders.

Recording Company Roscoe, IL

(1997 - 2001)

Graphic Design/Typesetting

Typesetting for different Projects using Quark Xpress

Graphic Design of CD covers for different projects

Maintain records for database

Education

Rock Valley College

Attended for 3yrs

References

References are available on request.

Contact this candidate