Human Resources Manager
Resume:
Joyce M. Ybarra
***** ******** *****, ****** ****, CA CELL: 408-309-
**** ( ab9gkg@r.postjobfree.com
Top-Performing HR Director, Business Partner & Organizational Development
Expert
Expertise in HR Department Development ( Experienced in Managing HR with
Remote Locations
Delivering Total Workforce Assessing/Developing Enhancing Workforce
Solutions Talent Effectiveness
Building Leadership Retaining Valued Talent Reducing Costs & Risks
Capability
> Results-driven human resources professional with over 17 years
experience in strategic planning to establish model performance
expectations, manage change and transition, improve workforce
performance, enhance employee relations, excellent project management and
amplify achievement of the organization's overall mission and profit
goals.
> Innovative designer of organizational development strategies to include
continuous process improvements, succession planning, talent acquisition,
payroll administration, workforce reduction and expansion projects,
designing training programs for salaried and hourly staff, and delivering
high-quality transferable training.
> Proactive problem-solver, communicator, critical thinker and people
manager skilled in developing and implementing major human capital
initiatives that support the direction and growth of the company. Possess
advanced knowledge of Title VII, AFFIRMATIVE ACTION PLAN, EEOC, FMLA,
CFRA, PDL, ADA, COBRA, WCAB, EED, DOL, and DFEHA regulations.
Featured HR Achievements
SR. HR MANAGER Hired to build an effective HR team and to bring efficiency to
each HR process-implemented new Performance review through ADP
ASUS Computer HRB module in less than 30 days.
International Fostered a teamwork/open-door environment creating a positive
(350 dialogue across the organization- held communication meeting to
employees) improve employee expectations and standards.
Liaison between Attorney and Immigration administration for H1B
Implemented a strategy for the development of HR strategy and
take Department from administrative focus to a business partner.
Used very hands on approach to build trust.
Partnered with Department Heads to resolve inconsistency in
employee treatment and fairness-Improved performance and
employee satisfaction.
HUMAN RESOURCES Partnered with Executive Mangers to develop and implement
DIRECTOR short-term and long-term HR plans to meet the growth needs of
Draeger the organization-restructured and developed the Human Resources,
Construction, Payroll and Safety Departments. Excellent Project
Inc. Management-execution and completion.
(1,000 Led successful organizational design initiative to maximize
employees performance management-created the formal recognition program.
reduced to 150) Established and implemented talent assessment, development and
management strategies and processes through close collaboration
with managers across all lines of business.
Mitigated risk through tight control and supervision of
processes related to Workers' Compensation, EEOC, AA, FMLA, and
related regulations.
REGIONAL HUMAN Developed and implemented HR policies, procedures and guidelines
RESOURCES for the Western Division which included 7 distribution centers
DIRECTOR in California and 1 in Arizona.
American Tire Redesigned the company's hiring practices, revamped the
Distributors compensation review process, and created benchmarks and pay
(400 employees) ranges for all positions-enhanced personnel retention by
establishing competitive salary structure for 4 troubled
positions.
Improved customer service by partnering with senior managers to
create continuous process improvements which emphasized a
commitment to serve and support.
Continued...
Joyce M. Ybarra
Resume - Page 2
ab9gkg@r.postjobfree.com
Experience & Other Achievements
ASUS COMPUTER INTERNATIONAL-FREMONT, CA, 4/2012-2/2013
SR. HUMAN RESOURCES MANAGER
o Reviewed each phase of the HR process for improvement and electronic
solutions.
o Trained Supervisory positions in Employee performance management and
best practices for disciplinary action
o Streamlined HR processes, created policies and procedures to bridge
gaps
DRAEGER CONSTRUCTION, INC.-SAN JOSE, CA, 3/2003 - 3/2012
(34-year-old, full-service, multi-site contractor based in Northern
California and Nevada)
HUMAN RESOURCES DIRECTOR
o Direct full-cycle HR support for 1,000 employees at multiple
locations; recruit, hire, orient, and train staff at all levels;
investigate and resolve employee complaints and grievances; administer
benefits and compensation; and maintain audit-ready employee records.
o Ensure regulatory compliance and review/update HR policies to
accommodate legal/regulatory changes that impact HR processes. DMV
Pull Program
o Oversee Workers' Compensation, investigate all accidents/injuries,
identify and resolve unsafe conditions and equipment, and facilitate
Safety Committee meetings.
o Monitor the appropriateness and timeliness of performance evaluations,
action plans, written counseling, etc., as well as the consistency and
legal compliance of same.
o Coordinate the administration of all employee benefits programs, and
provide orientations and updates, as needed.
AMERICAN TIRE DISTRIBUTORS-SANTA CLARA, CA, 12/2001 -12/2002
(National tire Distribution Company with 7 distribution centers in
California and 1 in Arizona)
HUMAN RESOURCES MANAGER
o Managed full-cycle HR processes and administered benefits for 400
employees; initiated processes that improved turnaround time,
enhancing communications and trust for the HR Department. Managed and
controlled department expenditures within agreed budget.
o Conducted wage survey to assess pay rates compared to current market
rates and competitively restructured salary to enhance hiring and
retention of service-driven staff. Averted union strike attempt-
collaborated with President to create 2-phase pay increase for the
whole Company.
BUCKLES-SMITH ELECTRIC-SAN JOSE, CA, 3/01 - 11/01
(Electrical Distribution Company)-Three locations
HUMAN RESOURCES MANAGER
o Administered daily HR functions for 200 employees including technical
support representative and 3 satellite locations in the East Bay-
successfully implemented the first-ever HR Department.
o Established and oversaw college recruiting program for 2 internship
programs
FLEXTEK-COMPONENTS-MORGAN HILL, CA, 1/00 - 12/00
HUMAN RESOURCES DIRECTOR
o Bridged communication gaps by organizing bilingual (Spanish and
English) 401k and benefits information seminars. Mastered ADP payroll
process and timekeeping system-implemented HRIS software.
o Develop and implement ongoing programs to ensure timely records
keeping and accurate containment of information as it relates to legal
requirements, ongoing operational needs, and other as-needed
requirements. Ensure that ongoing compliance and administration of
said programs occurs on a daily basis.
NAPA DISTIRBUTION (GENUINE PARTS COMPANY-MORGAN HILL, CA, 5/96 - 01/00(Auto
Parts Distribution with 3 Company owned stores)
HUMAN RESOURCES MANAGER
o Manage and administer the timely selection of both exempt and non-
exempt personnel
o Manage the administration of new employee orientation and training,
ensuring the smooth transition into the DC culture.
o Manage/monitor payroll, status changes, wage/salary administration,
vacation etc.
o Advise Management personnel regarding proper interpretations and
application of all existing policies/procedures.
o Manage/monitor staffing levels, manpower and payroll utilization,
and develop strategies to maintain the appropriate levels to meet
the business needs of the facility.
o Assist in developing, reinforcing, and fostering sound employee
relation practices among the Distribution Center Management Team
o Provide accurate and timely response to employee concerns/needs, as
well as expedient solution of problems.
Education
BACHELOR OF ARTS IN INDUSTRIAL/ORGANIZATIONAL PSYCHOLOGY, MINOR IN
SOCIOLOGY, SAN JOSE STATE UNIVERSITY
Associate of Arts in Liberal Arts, Gavilan Junior College
Society of Human Resource Management (SHRM) - Member since 1992; SPHR
certification in progress
Professional development has included numerous seminars in California Law,
Nevada Law, Workers' Compensation Compliance, Employee Relations, and
Performance Review
Expertise in HRIS/HRM applications and Microsoft Office Suite (MS Word,
Excel, Outlook, PowerPoint, and some Access), MS Publisher, ADP Workforce
Now-HRB, PeopleSoft, FileMaker, Kronos, Spectrum, and 360 Degree
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