Customer Service Sales

Jessica H. Hannah

P.O. Box ****

Hemingway, S.C. 29554

Phone: 843-***-****

**************@*****.***

OBJECTIVE

Seeking for and entry-level position as an office worker, in a fast-paced,

professional environment to enhance my skills in a clerical, sales or

customer service setting.

EXPERIENCE

Safe Auto Insurance Company Hemingway, S.C. 12/2011-

03/2013

Sales Representative

. Sold automobile insurance policies to qualified customers.

. Explained state requirements, advantages and disadvantages of policy

to customers to increase sale of insurance plans.

. Called customer to inform of policy cancel/due dates and motor vehicle

reports.

. Prepared automobile insurance policies to complete sales.

. Processed payments (i.e. checks, credit/debit cards, money grams and

western union) for insurance coverage.

. Awarded for perfect attendance and 100% on call monitoring.

Sykes Enterprise, Inc. Kingstree, S.C.

07/2011-10/2011

Sales/Customer Service Representative

. Conferred with customers by telephone to provide information about

products or services; take or enter orders; cancel accounts; or obtain

details of complaints.

. Determined customer services request, collect deposits, payments, and

arrange for customer billing.

. Resolved customers' service or billing complaints by performing

activities such as exchanging merchandise, refunding money, or

adjusting customer bills

Southeastern Wire Fabricator, Inc. Hemingway, S.C.

05/2008-06/2011

Machine Operator

. Sorted, weighed and inspected products to meet customer

specifications.

. Aligned wire in machine to run effectively while machine cut and

shaped wire.

. Counted, weighed, bagged or boxed and stacked product on pallets for

customer distribution.

Home Aide Georgetown, S.C.

02/2008-05/2008

Personal Care Assistant

. Performed housekeeping duties, such as cooking, cleaning, washing

clothes, washing dishes, and running errands.

. Provided patients with assistance in moving in and out of beds,

bathtubs, wheelchairs, automobiles, grooming and with daily dressing.

EDUCATION

Limestone College, (Kingstree Campus) Kingstree, S.C. 05/2013 -

08/2015

Bachelor of Art, Social Work

Williamsburg Technical College Kingstree, S.C. 05/2009 -

05/2011

Associates in Applied Science, Administrative Office Technology

. Phi Theta Kappa Honor Society

. Williamsburg First National Bank Scholar

Hemingway High School Hemingway, S.C. 08/1996 - 05/2000

SKILLS

. MS Word, Excel, PowerPoint, Access

. 50 WPM with 96% accuracy

. Excellent decision-making

. Excellent time management

. Communication

. Conflict Resolution

REFERENCES Available upon request

Contact this candidate