Customer Service Manager

Location:

Posted:

June 28, 2013

Stacy Carragher

Brooklyn N.Y. 11234

*********@*****.***

Objective: To obtain a challenging position where I can utilize my professional and

interpersonal skills for the benefit of the company and my personal growth.

Job History: Subway 8/03-3/12

Store Manager

• Waited on a high volume of customers by taking and preparing their food orders.

• Handled all customer service issues

• Managed all facets of inventory

• Responsible for Reconciliation of all Cash Receipts

• Managed Employee Scheduling

Fine Writing 4/08-9/09

Customer Service/Shipping Manager

• Handled all Customer Service calls and email inquiries in a timely and efficient

manner

• Assembled and shipped all customer orders using UPS Worldship and Fedex

• Responsible for receipt and verification of all incoming shipments

• Handled all ordering of office supplies

• Responsible for all facets of shipping incoming and outgoing

• General office duties, including but not limited to Faxing, Filing and Email

• Performed audits of existing inventory

Our News 3/02-6/02

Internship

Assisted in organizing the layout of the newspaper, covered important events and

wrote stories which were published in the local newspaper.

Skills: Typing 50-60wpm. Familiar with Microsoft Word, Excel, Outlook, PowerPoint and the

Internet. .I possess excellent writing, telephone and interpersonal skills.

Education: Kingsborough Community College 9/00-2/03

Journalism Major

Associate Degree in Applied Science

James Madison High School 9/96-6/00

High School Diploma