TIFFANY KENT
Clayton, NC
Email: ********@***.***
Profile
I am helpful, trustworthy, reliable, as well as honest. I have great organizational skills, communication
skills, and telephone skills. I possess telephone etiquette, the ability to take instructions and carry them
out, ability to type speedily and accurately. I am organized and very detailed oriented, presents a
professional appearance and attitude at all times, great people skills, outgoing, and I pay close attention to
detail, I consider myself a wonderful team player and team leader
Experience
Human Resources Specialist, NAF, Osan AB Korea, 2010-2013
I maintain the technical and management advisory personnel functions of the NAF Personnel Program. I
serve as the focal point for the automated NAF personnel data system for transaction problems and error
resolutions. I maintain surveillance of automated system processing through regular system queries and
quality control products. I provide technical advice to lower graded Human Resources Assistants
concerning processing of personnel actions and associated system error situations. I provide management
with position control registers and other automated personnel statistical documents/reports, as well as,
providing management advisory services in matters related to staffing, affirmative employment, employee
relations, and classification. I oversee and assist the managers of facilities with disciplinary actions,
adverse actions, and grievances. I also, analyze, evaluate, and classify non controversial positions in a
variety of occupational groups. As the Human Resources Specialist, I conduct position reviews; perform
desk audits; determine and assigns correct pay category, occupational series, title, grade level, Fair Labor
Standards Act (FLSA) designations; and prepares required evaluation statements. I provide advice and
assistance to managers and employees on basic pay, overtime or leave entitlement, insurance benefits, and
401(k) questions or problems. Participate in planning and conducting the local NAF wage survey IAW
regulatory guidance. I work with the Deputy Directors, Flight Commanders, as well as Legal and Service
Police to make sure that our 100+ employees and managers are with the regulations of the AF MAN 34
310.
Food Service Worker, AAFES, Bitburg Germany 2009-2010
Duties included arranging food and beverages on steam tables, a la carte trays or mobile carts to make
items available for customers. Serve customers by the menu or personal preference and follow food
preparation instructions and serve all food and beverages according to cafeteria safety and sanitary
policies. I also handled cash transactions, adding funds to accounts, transferring funds to other accounts.
Child Development Technician, NAF, Bitburg Germany 2007-2008
Duties included development and implementing a program for young children. Plan and implemented
activities to meet the physical, emotional, intellectual and social needs of the children in the program,
ensure equipment and the facility are clean, well maintained and safe at all times. I also provided weekly
and monthly schedules of activities for children and parents. Build children’s esteem and establish a
routine and provide positive guidance. Helped provide a safe and secure environment for children to feel
comfortable and implemented positive discipline when required
Medical Assistant, Endocrinology Clinic, Wichita Falls, TX 2004-2006
My responsibilities included updating and filing patients' medical records and arranging for hospital
admissions and/or laboratory services, also included answering multi line telephone, greeting patients,
handling correspondence, scheduling appointments, taking medical histories and recording vital signs,
explaining treatment procedures to patients, preparing patients for examinations, and assisting physicians
during examinations. I collected and prepared laboratory specimens and sometimes perform basic
laboratory tests, disposed of contaminated supplies, and sterilized medical instruments. I instructed
patients about medications and special diets. I would prepare and administer medications, authorize drug
refills, telephone prescriptions to a pharmacy, prepare patients for x rays, take electrocardiograms, remove
sutures, and change dressings.
Education:
Vernon Regional Junior College, Wichita Falls, TX., 2004-2005
Kubasaki H igh School, Okinawa Japan, 1994-1994
Goose Creek H igh School, Goose Creek, SC., 1990-1994
Sk i l ls
I am proficient in t he following:
Data Entry Mac OSX Snow Leopard MS Windows/Office PowerPoint/Spreadsheet/Excel Word Access
OPM (Office of Personnel Management) E QIP (Electronic Questionnaires to Investigations
Processing) DCPDS (Defense Civilian Personnel Data System) Oracle DV/AFSFMS (Discover
viewer Air Force Services Financial Management System) SAIS (Service Agency information
System) – Payroll BO (Business Objects) ADLS (Advanced Distribution Learning Service)
Fingerprinting Security Manager
Accomplishment:
LVN Degree – Dec 2005
51st Operation Support Squadron Key Spouse, Aug 2010-July 2013
Osan American High School Girls Varsity Basketball Assistant Coach, Nov 2012-Feb 2013
51 st Force Support Squadron Civilian Admin of the Quarter, Oct 2012–Dec 2012
51st Force Support Squadron Civilian Manager of the Quarter, Apr 2013–Jun 2013
Refe r r a ls:
Nafeesah Muhammad – 832-***-**** Email: *************@*****.***
Melissa Hudson Ming – 940-***-**** Email: ************@*********.***
Serena Lunsford – 505-***-**** Email: ******.********@*******.**.***
Capt. Crystal Vogt – (010-****-**** Email: *******.****@**.**.***
Mark Maxfield – 011-**-**-*** 1398 Email: ****.********@**.**.***