Sales Supply Chain

Tokunbo Michael Hiamang

* ****** **. *** ***• Jersey City, NJ, 07302 • *********@*****.*** • 732-***-****

Advanced Analytics • Statistics • Operations Research• SAS Programming

Summary:

Quantitative Specialist with Masters in Statistics with background in Commercial Analytics and Operations Research in Time Warner Cable and

Johnson & Johnson’s Medical Device & Pharmaceutical Companies. Looking for a quantitative position in predictive modeling, customer

segmentation, econometrics or machine learning. Six years experience in working with people at all organization levels from finance, supply chain,

global marketing to sales reps. Experience in manipulating and analyzing complex, high-volume, high-dimensionality data from varying sources and

model development both statistical and operations research based, data input, reporting, documentation, validation, SAS and SQL programming.

Education:

Rutgers University, May 2008 Rutgers University, May 2012

New Brunswick, NJ New Brunswick, NJ

Bachelor of Science in Applied Science in Engineering Masters of Science in Statistics & Bio Statistics

Training:

SAS SQL 1: Essentials, SAS Programming 1: Essentials, Applied Analytics Using SAS Enterprise Miner, Building and Solving Optimization Models

with SAS/OR

Key Competencies:

• SAS Programming • Work with large, complex data sets

• Data analysis & forecasting • Strong interpersonal and leadership skills

• Teaching Statistics & Mathematics • Able to discuss the complex in simple terms

Software (Proficient):

SAP, SQL, Excel (Advanced), Word, PowerPoint, SAS (Enterprise Miner, Enterprise Guide, Base & SQL)

Professional Experience:

Time Warner Cable 2012 - Present

Manager, Revenue Management Operations

Responsible for supporting Time Warner Cable with revenue management analysis, modeling and reporting for TWC at the corporate and regional

levels.

• Provide analytic support to the Revenue Management Team to help solve complex strategic & tactical pricing problems with data

containing descriptive/behavior metrics and retail/promotion pricing codes using SAS, Tableau and other analytic tools.

o Used Chi Squared tests to determine relationships between different groups and different treatments in rate decreases.

o Developed dashboards in Tableau to visualize resulted queried from Netezza

o Used mean, median and mode to determine actual promotional prices paid by customers for television, high speed data & phone

packages

• Perform root cause analysis to determine the performance drivers using descriptive statistics.

• Support the development of a suite of reports to track/analyze revenue management, rate increase, and promotion performance.

• Using a SAS Engine to query Netezza in SQL to create ad-hoc extracts/reports as needed by the organization.

• Investigate data quality issues and enhance the suite of reports as needed by the organization.

Johnson & Johnson 2007 – 2012

Janssen Pharmaceuticals - Senior Analyst, Sales Planning 2010 – 2012

Responsible for supporting the North America pharmaceutical sales & marketing team with analysis and insight on current sales forces strategies and

statuses. Directly partnering with sales & marketing, incentive compensation and the business analytics team on ad hoc analytic reports that can give

insight into market trends and sales force effectiveness. Led projects that involving promotional mix modeling and predictive modeling.

• Enhancing market performance by delivering strong results & maintaining all standard deliverables.

o Leveraged SAS Enterprise guide to automate reporting, exporting directly to Excel.

o Meeting regularly with business partners to ensure a thorough understanding of SAS data sets requirements as well as the

intended utilization of the data. Providing suggestions recommendations as well as alternative solutions. Presenting call plan

strategies to business analytics, marketing and sales planning leadership.

o Providing senior leadership with ad hoc analysis to measure sales rep effectiveness.

o Statistically analyzing and providing recommendations for allocation of funds for speaker bureau programs for our internal

medicine franchise.

• Partnering with Marketing & Management Science Team to develop the Tibotec & Cardiovascular sales force call plans to support the

launch of Edurant & Xarelto in the United States and Puerto Rico.

o Manipulated Pharmaceutical dataset with millions of records to strategically target physicians across the United States.

o Partnering with key marketing and sales partners to ensure all requirements and directions are gathered before and after

developing sales force strategies.

Tokunbo Michael Hiamang

9 Regent St. Apt 308• Jersey City, NJ, 07302 • *********@*****.*** • 732-***-****

Advanced Analytics • Statistics • Operations Research• SAS Programming

o Developing standard deliverables to analyze various strategies to assist leadership in choosing the most efficient strategy to

support plans and goals.

• On boarding Interns & other new employees to the Commercial Analytics Group. Assisting with inquires related to SAS Enterprise Guide

and coach or teach SAS programming to new employees as needed.

o Developed a formal program and curriculum to instruct employees (including my management team) to program in Base SAS.

• Project Bold

o Project venture utilizing Integer Programming and Statistics. The premise was to assign optimal frequency to prescriber targets to

increase profit.

o Partnered with finance and senior leadership to collect all data points needed to build project bold.

o After approval, attended several SAS courses to enhance my knowledge in writing linear programs using SAS. Learned about

supervised and unsupervised learning using SAS Enterprise Minder. Additional SAS courses focused on building and solving

optimization models with SAS/OR.

o Completed first draft of model to test phase.

Cordis- Business Analyst II, Customer Inventory Management 2008-2010

Responsible for all non-revenue demand forecasting and analysis for Drug Eluting Stent and PTCA balloon field inventories. Support ad hoc

projects for the alternative distribution of Drug Eluting Stents, field inventory optimization, sales force automation & training new world wide sales

force on inventory optimization.

• Led end to end optimization of Cordis’ PTCA balloon’s field inventory positions.

o Used Poisson distribution and regression analysis to set optimum inventory level for Firestar/Durastar across the US.

o Partnered with 16 division managers, supply chain, operations and the distribution center to manage execution, metrics and

inventory.

o Prioritized inventory for SKU’s with low inventory using SAP backorder allocation.

• Responsible for forecasting all non revenue demand for Cypher, Firestar/Durastar.

o Analyze order and consumption trends, and recommend projections and rationale.

o Track performance and provide analysis of actual non revenue sales verse forecast.

o Prepare daily reports and communicate monthly metrics to measure forecast accuracy.

• Developed excel visual basic macros to automate the Cordis return process and replace the previously very arduous process. Reduced

cycle time in customer returns and replacement for Cordis products by 50%.

• Led the utilization of SAP & JDE to maintain customer segmentation and prevent customers from putting Cordis’ products in backorder by

over ordering.

o Maintain maximum order quantity in JDE for all customers.

o Responsible for rules based allocation for all customers in SAP & maintaining LEFO/FEFO flags for all customers in times of

backorders or excess supply in the distribution center.

• Actively participated in daily supply chain meetings, reviewing forecasted revenue and non revenue demand and their impact on current

inventory levels.

o Provided input and identified customer trends that impact current forecast.

o Responsible for daily inventory metrics such as daily inventory file, measuring forecast accuracy on non revenue demand &

forecast accuracy on demand for alternative distribution.

• Developed a linear program to strategically move source inventory for alternative distribution.

o Led a team of fifteen Inventory Specialists to reduce expired products in hospital by continuously moving inventory from

hospital to hospital

• Trained incoming field sales representatives on Inventory Management in Hospitals, Consignment Management, Monthly expiration and

replacement process for all products.

Global Transportation Organization- Internship New Brunswick, NJ 2007-2008

• Resolved and participated in Global Supply Chain reviews of Cypher stents, Cordis’ most important product. Tracked shipments and

reported delays to Cordis via daily metrics.

• Conducted numerous root cause investigations and corrective analysis of transportation incidents monitoring corrective actions and taking

proactive measures to make sure they don’t occur, improve supply chains.

• Proactively provided the team with information related to carrier constants due to weather, holidays, or localized strikes.

• Reviewed & analyzed Cordis’ LTL shipments and recommended a carrier change of over $500M in savings. Changes were implemented

after internship ended.

Rutgers University – Tutoring (Privately) New Brunswick, NJ 2005 – 2007

• Tutored students in Algebra, Trigonometry, Pre Calculus, Calculus I and Calculus II

Brookdale Community College – Tutoring Lincroft, NJ 2004 - 2005

• Tutored students in Algebra, Trigonometry, Pre Calculus, Calculus I

Hobbies/Interest:

Tokunbo Michael Hiamang

9 Regent St. Apt 308• Jersey City, NJ, 07302 • *********@*****.*** • 732-***-****

Advanced Analytics • Statistics • Operations Research• SAS Programming

Chess, Reading, Films, Acting, Stochastic Processes, Derivatives, Options, Futures

Languages:

English, Yoruba, Twi

Contact this candidate