Customer Service Sales

Karen E. Saylor

**** ******* *****

Apt. ****

Arlington, TX 76017 ***.******@*****.*** Phone: 609-***-****

SUMMARY

Highly motivated Medical Narrative Typist offering 2 years experience in the field along with a work history encompassing

customer service, waitressing and retail.

OBJECTIVE

Achieve additional work experience in the medical and/or pharmaceutical field and increase responsibilities to develop more

marketable skills.

EDUCATION

AA – Psychology (Burlington County College)

1 semester in Psychology research studies (Rutgers University-New Brunswick)

Texas General Lines License for Health, Life and Accident Insurance- License Number: 1802185

COMPUTER SKILLS

MS Word, MS Excel, MS Outlook, MS Powerpoint, MS Access, CoralDraw

PROFESSIONAL EXPERIENCE

AMERICAN GENERAL LIFE & ACCIDENT – ADDISON, TX

PHONE: 609-***-****

FINANCIAL SERVICES/ AGENT (01/2013- 06/2013)

• ASSIST CLIENTS IN ALL BUSINESS NEEDS

• RECORD UP-TO-DATE TRANSACTION REPORTS

• CALL FOR LEADS, NEW BUSINESS CONTACTS

• REPORT ON PAST CLIENTS

HOLLY MEDICAL CENTER - BURLINGTON, NJ

PHONE: 609-***-****

MEDICAL NARRATIVE TYPIST (02/2011-10/25/2012)

• RECORD UP-TO-DATE MEDICAL NARRATIVES REGARDING PATIENTS’ MOTOR

VEHICLE AND SLIP AND FALL ACCIDENTS

• READ AND TRANSCRIBE DIAGNOSTIC TEST FINDINGS, SUCH AS MRI,

QUALITATIVE BRAIN EEG AND EMG FINDINGS

• HAVE CONTINUOUS CORRESPONDENCE WITH ATTORNEYS AND OTHER

PHYSICIANS INVOLVED IN PATIENT’S CASE/CARE

• WRITE REBUTTALS TO INSURANCE COMPANY PHYSICIANS REPORTS

INCLUDING IME REPORTS, PAR REVIEW AND MRO REVIEW

• KEEP DETAILED AND PRECISE RECORDS FROM PAST AND CURRENT PATIENTS

MEDICAL HISTORIES

• DEVELOP X-RAY FILMS OF PATIENTS

• MAINTAIN OFFICE SUPPLIES IN ORDERLY FASHION

Walgreens - Westampton, NJ 609-***-****

Transferred to Walgreens, Franklin Park, NJ

Phone: 609-***-**** / 732-***-**** (08/2010)

Clerk/Assistant Lead Photo Technician (12/2008 – 12/2010)

• Handled transactions at front-end as cashier

• Worked as assistant lead in cosmetics department, handling many weekend promotional sales

• Promoted to assistant lead photo technician

• -ordered store products

• stocked shelves

• unloaded trucks

• processed photo orders including specialty items

• maintained and fixed photo area machinery

• in cosmetics department assisted many customers regarding items from skin care, body care and

makeup tips

• handled all "Saturdate" sales for store (approx 1 sale a month)

• kept up to date sales transaction logs

• redesigned store shelving to match company updates

Sebastian’s Schnitzelhaus - Wrightstown, NJ

Phone: 609-***-****

Lead Waitress (6/2009 – 12/2010)

• Handled various catering jobs

• Designed menus, advertisements and handled nearly all public relations

• Computer technician for business

• sound technician for restaurant

• order verifier before final send off

• helped to advertise restaurant for special events, holidays and for weekly dinners

• wore culturally appropriate attire for company as dress code policy

Contact this candidate