Manager Management

RACHNA VACHHANI

** **** ******** ***. ****, Mississauga ON L5M 8C5, Canada

H: 905-***-****, C: 416-***-****, Email: ******.********@*****.***

SOFTWARE DEVELOPMENT & BUSINESS SYSTEMS ANALYST PROFESSIONAL

Consultative Solutions Expert Solution Delivery Requirements Analysis

Accomplished technical & solution delivery professional with 10 years progressive experience, guiding teams

through all phases of software development phases from requirements gathering and analysis to design, development,

testing, implementation and support. Leverages passion, electronics engineering background, and tenacious problem

solving capabilities to develop innovative IT and web application solutions. Development activities include

incorporating various SDLC models to strengthen test driven development, validation, change and release management

activities. Expertise in presenting project status updates, issues and risk management, process/procedural compliance,

quality management

Areas of Expertise

Software Development Lifecycle (SDLC) Team Leadership System Analysis Quality Assurance Development

Practices Change & Release Management Problem Resolution

System Analysis Communications Test Design & Management

EXPERIENCE & ACCOMPLISHMENTS

Reliance Communications Limited, Mumbai, India

Reliance Communications Ltd. (RCOM) is a leading Indian broadband and telecommunications company headquartered

in Navi Mumbai, India. RCOM is India's second largest telecom operator, with total assets worth over USD 15 Bn. It is

world's 15th largest mobile phone operator with over 150 million subscribers, with business in Wireless, Broadband, National

Long Distance and International Long Distance and Wholesale operations.

Senior IT Analyst 2011–2013

Leveraged sophisticated technical expertise, and outstanding performance in IT Software Design, Development,

Implementation and Support and a commitment to excellence to analyze all aspects of a business that has pan India, next

generation, integrated (wireless & wireline), convergent (voice, data and video) digital network that is capable of supporting

services spanning the entire communications value chain, covering over urban & rural Identified opportunities, made

recommendations, and sought buy in from management to implement solutions.

Mediation Device Drivers Development (MDD – Clarity OSS Product)

• Successfully performed solution delivery for Mediation Device Drivers (IT applications) developed in C++ and

Java towards integration of network interfaces with Clarity for Service Provisioning, Network Provisioning and

Alarm integration from different NEMS/EMS (Network Element Management System)

• Spearheaded team of 6 developers in design, development, unit and acceptance tests for MDD development using

Clarity OSS Product

• Conducted requirements gathering, end to end analysis of business requirements for Clarity Performance Manager

module implemented for client's CDMA network performance monitoring

• Developed client application in Java which automated the processing of daily service orders and transferred them to

the production server in the enterprise data center for activation of services.

• Developed client stub application for integration with AAA server using SOAP to access AAA network web

services. The application was developed using agile methodology where there was a constant interaction with

Vendor and the changes in the requirement were incorporated and continuous development was practiced.

• Interacted with NMS vendors such as Ericsson, Nortel, AAA, Marconi in order to validate/understand NBI / NMS

functionalities for IT systems integration

• Provided training to team members on business requirements and ensured development and delivery is

Rachna Vachhani ; 905-***-****, 416-***-**** Page 2

Sr IT Analyst, Reliance Communications, Mumbai, India (Cont’d)

expedited within time frames and in conformance with quality guidelines

• Conducted UATs with business users and facilitated process of signing off

• Ensured production issues are resolved in a timely and diligent manner

• Provided status updates to stakeholders and Management on project progress and accomplishments

• Successfully completed Clarity Real Time Server Migration from C9 to C10 in record time of 3 months

• Coordinated audits in consultation with quality team to ensure all processes are in conformity with procedural

guidelines

IT Analyst 2005 – 2009

Tata Consultancy Services – Mumbai, India

TCS is a IT services firm with revenues over US$ 11.6 billion and is a leading global, business solutions and consulting

organization that delivers to global businesses.

Client: Nortel Networks, Ottawa

Module: Base Station Subsystem Manager (BSSM)

Base Station Subsystem Manager (BSSM) is the primary network management entity for CDMA Cellular Land Network .

The application is developed in C++ and Java on Unix platform. It deals with operation, administration, maintenance and

provisioning of Nortel Networks CDMA cellular networks)

• Participated in handling CRs for Sustenance team to release 14.0 within the SLA period

• Played role of Sanity Prime for weekly sanity carried out for BSSM (Regression Testing)

• Participated in Feature prime for release of 15.0 feature (CIU and SRM Management Enhancements)

• Spearheaded writing High Level Design Document, Detailed Design Document, Coding, UT and Code Inspections,

Design Test Case Plan, Integration Testing and Product Test Support

• Collaborated with Sustenance team towards release of 16.0.

Software Design Engineer 2001 – 2005

Alcatel Development Chennai, India

• Managed switching systems software development for requirements within Charging and Observation sub system

• Delivered project impacts / maintenance for Charging and Observation sub systems for telecom operators including

Telstra (Australia), Deutsche Telecom (Germany), Infostrada (Italy), British Telecom

• Oversaw business analysis, design, coding and testing for on line systems software for S12 projects

• Initiated and implemented several process improvement measures including Test Automation resulting in reducing

Regression Test efforts for projects by 25%

• Redesigned existing World Release baseline for specific market customizations (CDE)

Software Engineer Trainee 2000 – 2001

Datamatics Limited, Mumbai, India

• Participated in Prototype Development for Java based applications and web portals

• Successfully handled test trials before commercial deployment and expedited troubleshooting during System

Integration / Platform tests

EDUCATION & PROFESSIONAL CERTIFICATION

Bachelor of Engineering Degree in Electronics, Mumbai University, India

Personal Software Process [PSP] Certified by Carnegie Mellon University, SEI CMM Overview

Certified Code/Document Inspection Leader – Certified by Alcatel India

Rachna Vachhani ; 905-***-****, 416-***-**** Page 3

TECHNICAL SKILLS

• Languages CHILL, C/C++, Java, ACE (ILOG Rules), PL/SQL

• Platforms Solaris UNIX, Windows

• Databases RDBMS, Oracle

• Network Protocols TCP/IP, Telnet, SOAP (Apache Axis2), HTTP, CORBA, SNMP

• Software Model Waterfall and Agile model

• Utilities/Tools Clear case, Clear quest, Mercury Quality Center, Crisp, Interleaf

• Products Clarity, Amdocs Clarify, Nortel Networks & Alcatel Lucent Proprietary

Toolsets

REFERENCES

Available on request

OTHER INFO

Work Eligibility – Permanent Resident (Eligible to work for any Employer in Canada)

Position sought – Full time or Contract

Contact this candidate