Sales Customer

Alexander Karangioze

** **** ***** ****** ( Methuen, MA 01844 ( C: (978) 302 - 9867 (

***********@*******.***

OBJECTIVE

To effectively apply my education and business development experience

to a Sales and Business Development position.

EDUCATION

University of Massachusetts at Lowell, Lowell, Massachusetts,

Major: Bachelor of Liberal Arts in History and Cultural Studies,

Graduated December 2005

RELATED EXPERIENCE

Lucky Brand Jeans, Peabody, MA

Sales Associate, October 2011 - Present

. Meet and exceed daily and weekly sales goals.

. Driving individual and store KPI's through providing a positive and

personalized customer experience.

. Understanding the importance of product knowledge and asking key

questions to uncover lifestyle and personal style to determine

outfitting options.

. Taking initiative to complete store tasks as needed (processing

shipment, stockroom organization, assisting in merchandising

opportunities, assisting peers with product knowledge and selling

initiatives).

Time Payment Corporation, Woburn, Massachusetts

Business Development Representative, October 2009 - February 2010

. Provided high quality leads to the inside sales team for conversion

to approved vendors.

. Inbound handling of all marketing generated inquiries, qualifying

of all leads received based on strict vendor guidelines and precise

updating of the Salesforce.com database to include all relevant

fields.

. Daily outbound calling to generate leads with regards to commercial

leasing and to include all relevant fields while qualifying lead

based on approved vendor guidelines.

Cerida Investments Incorporated, Methuen, Massachusetts

Business Development Representative, July 2007 - May 2009

. Proactively initiated outbound calls and cold calls, probing

suspects in order to enlist potential customers.

. Communicated with customers via telephone and email.

. Screened and qualified inbound callers.

. Provided potential customers with appropriate information, assisted

new customers in the registration process and offered superior

customer support to existing clientele.

. Ensured in a timely follow-up with all contacts resulting from

direct mail campaigns.

. Provided customer feedback to Cerida account management.

. Maintained appropriate prospect information by utilizing contact

management software provided by Cerida and/or the client.

Comcast Cable Incorporated, Manchester, New Hampshire

Broadband Sales Professional, December 2005 - March 2007

. Handled large percentage of inbound sales calls in a prompt and

professional manner.

. Consulted with customers and prospects to promote and recommend

products and services with regards to Comcast phone, cable and

internet products.

. Demonstrated a solid understanding of various products and services

to ensure an accurate description is provided to customers ensuring

quality sales and retention.

. Consistently up-sold to meet and exceed predetermined sales goals.

. Input customer information and data into computer systems in a

quick and efficient manner.

. Ensured equitable and ethical calls with customers to maintain

Company image with all sales calls.

OTHER EXPERIENCE

Coraza Recordings Incorporated, Boston, Massachusetts

CEO and Director of A&R, April 2007 - Present

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