Customer Service High School

Pachia Vang Yang

**** ****** **** 828-***-****

Conover, NC 28613 **.****@******.**.***

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SUMMARY OF SKILLS

• Able to follow standard operating procedures

• Great documentation skills, analytical skills, and attention to details

• Able to get along well with co-workers and accept supervision

• Great Customer Service Skills

• Quick to learn and adapt to changing environment and tasks

• Excellent time management and prioritization skills

• Extensive knowledge of Microsoft Office

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EDUCATION

Pharmacy Technician Certification Board

Certified Pharmacy Technician

Lenoir-Rhyne University Hickory, NC

Bachelor in Science May 2013

Major: Chemistry

Minor: Biology

• Relevant Courses: Physical Chemistry, Quantitative Analysis, Instrumental

• Senior Project: A Study of the Dissolution Rates of Generic and Innovator

Formulations of Acetaminophen

o UV-Vis Spectrophotometry

o VanKel Dissolution Bath

• Acid-Base Titrations

• High-Performance Liquid Chromatography

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Catawba Valley Community College Hickory, NC

Associate in General Arts December 2009

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Challenger Early College High School Hickory, NC

High School Diploma December 2009

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EXPERIENCE

Challenger Early College High School

Hickory, NC

Office Assistant/Volunteer

August 2006 - May 2008

Saint Stephens Library Hickory, NC

Library Assistant/Volunteer August 2007 – September 2009

Sonic Drive-In Hickory, NC

Skate Car-hop/Waitress June, 2011–September 2011

Wal-Mart Hickory, NC

Sales Associate/Customer Service/Inventory October, 2011 – April 2013

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