Customer Service Medical

Laura Sensor

Elgin, IL *****

******@*******.***

Phone: 847-***-**** Cell Phone: 224-***-****

Medical Records Transcription Medical Billing Medical Coding

Greater than 10 years’ experience in a fast paced General Medical Unit

Relevant Experience and Accomplishments:

• Extensive knowledge of medical terminology, billing and coding, medications, tests

and diagnosis.

• Background in HIPPA confidentiality management while maintaining patient’s files.

• Strong ability to analyze information and demonstrate sound judgment in making

decisions.

• Excellent time management skills; ability to plan and prioritize with an

unpredictable work volume, flexible, adapts to change.

• Committed to providing outstanding customer service, professional, respectful and

courteous when assisting doctors, coworkers or patients.

• Qualified in a full range of office functions including computer proficiency, multi

line phones, patient scheduling, and Cerner (proprietary program) Microsoft Word,

Internet, and typing to 40 wpm.

Education:

Certificate Medical Transcription, Ashworth College, Norcross, GA, 2011

Certificate Medical Billing and Coding ICD 9 and CPT, Ashworth College, Norcross, GA,

2007

Introduction to Insurance Forms, and Medical Terminology

Work History:

Sherman Hospital, Elgin, IL, 1979 2006

Medical Records/Unit Secretary

• Thorough knowledge of medical terminology, recording medications and diagnosis.

• Delivered compassionate personalized patient care for all hospital and office

patients.

• Maintained patient documents, test schedules and doctor’s orders.

• Communicated with physicians and staff, patients and families to provide accurate

information.

• Provided transitional care, assisted patients who left the hospital requiring

continued therapy

• Processed daily lab results for medical staff

• Assisted physicians with in office procedures

Mariano's Fresh Market, Hoffman Estate, IL, August 2012 Present

Product Demonstration Associate

Goodwill, Carpentersville, IL, October 2008 June 2010

Sales Associate

District U 46, Elgin, IL, August 2007 May 2008

Cafeteria Substitute

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