Customer Service Design

Angela Sibenaller

*** *. **** **., ***. A, Wauconda, IL 60084 . 773-***-**** .

*************@*****.***

PROFESSIONAL EXPERIENCE

AMDORRI DESIGNS, Wauconda, Illinois, 01/2011 to present (part-time)

Owner/Designer

Responsibilities include: Day-to-day operations of my freelance

graphic and web design company, design and creation of crochet items

and other handmade crafts, which are then sold online and at craft

fairs.

COLOR ME MINE, Deer Park, Illinois, 11/2009 to 07/2012 (part-time)

Studio Associate

Responsibilities include: assisting guests with all aspects of the

ceramics painting experience, scheduling and coordinating children's

birthday parties, teaching classes, running summer camps, helping

manage studio inventory, glazing, loading and unloading kilns, other

duties as assigned.

TARGET STORES, Lake Zurich, Illinois, 08/2009 - 06/2011 (part-time)

Cashier, Food Ave, Fitting Room/Operator

Responsibilities included: accepting payment for purchases, providing

product information and details, directing and assisting customers

throughout the store, preparing food items to approved standards,

organizing and maintaining the fitting room, and answering all

incoming calls.

ORBUS COMPANY, Bolingbrook, Illinois, 02/2005 to 02/2009

Graphics Administrator

Responsibilities included: processing and submitting graphic orders

according to print production schedule, coordinating all graphic

returns orders and print issues in a timely manner, maintaining and

organizing production order files, and extensive phone and e-mail

communication verifying orders, shipping information, and issues etc.

RED HEN BREAD, Chicago, Illinois, 06/2004 to 02/2005

Production Scheduler

Responsibilities included: processing bread orders for 5-star

restaurants and hotels in the Chicago area, maintaining an extensive

Microsoft Excel database of clients and orders, client invoicing

through QuickBooks and heavy phone contact to verify orders.

EDUCATIONAL BACKGROUND

THE ART INSTITUTE OF PITTSBURGH - ONLINE DIVISION 01/2009 to present (part-

time)

Working to complete Associates in Graphic Design

Course Work includes: Drawing, Painting, Art Direction, Graphic

Design and Portfolio

INTERNATIONAL ACADEMY OF DESIGN & TECHNOLOGY (Chicago, IL) 07/2002 to

09/2007 (part-time)

Received Associates of Applied Science in Multimedia & Web Design

Course Work includes: Audio, Video, Web Programming, Web Design and

Portfolio

TECHNICAL PROFICIENCY

Platforms: Proficient on both Mac and PC computers. Can easily switch

between the two.

Applications: Adobe Creative Suite CS5.5, MS Office Suite, QuickBooks

experience

Other Skills & Abilities: Speak conversational German and basic Spanish,

cash handling experience, excellent customer service, opening and closing

responsibilities/keyholder

References & Portfolio provided upon request

Contact this candidate