Project Manager Customer Service

Roger WilkinsRoger Wilkins Roger Wilkins

*** ******* ****** **** ****, NC 27524 Phone: 919-***-**** E-Mail: **********@*****.***

Objective

To utilize my HVAC knowledge, skills, and expertise to grow your company by providing quality customer service

Experience

Consultant HVAC * plus March 2011 – present

• Consult as needed on retrofits and new system installations

Asst. Project Manager / Quality Control Manager Brymak & Associates February 2011 – May 2013

• Supervise service performed at Fort Bragg’s 11 schools for HVAC equipment and kitchen equipment

• Perform quality control inspections for work performed by Brymak employees, contractors, and subcontractors

• Maintain warranty updates and documentation for Fort Bragg School Facilities

Project Sales Commercial Mechanical Systems December 2009 – August 2010

• Quote retrofits, new system installations, preventive maintenance contracts, and service repairs

• Manage projects as work is performed

Project Sales Southern Piping Co. February 2008 – December 2009

• Quote retrofits, new system installations, preventive maintenance contracts, and service repairs

• Manage projects as work is performed

Commercial HVAC Service Support & Sales Bolton Corporation / Service August 2000 – January 2008

• Quote retrofits, new system installations, preventive maintenance contracts, and service repairs

• Manage all aspects of project as work is performed

• Assist technicians and mechanics in the daily performance of their jobs

Commercial HVAC Service Technician Bolton Corporation June 1999 – August 2000

• Preventive maintenance, technical service, and support

• Order parts, equipment, and materials

Skills

• HVAC sales, HVAC project management, HVAC service

• Customize services to fit the specific needs and requirements for each customer

• Knowledgeable of NC Mechanical, Gas, and Boiler Code requirements

• Licensed with the State of NC: H1, H2, H3, and Refrigeration

• CFC Universal certification

• Organized, self-motivated, detail-oriented, customer oriented, and company focused

• Computer experience: Outlook, Excel, Word, and various estimating programs

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