Manager Quality Assurance

SCOTT A. MYERS

** ******** ***** ? Boonsboro, Maryland 21713

301-***-**** ? ***********@*****.***

OPERATIONS / PRODUCTION MANAGER

Highly skilled Operations / Production Manager with proven record of

success initiating efficiency and cost-savings measures by optimizing

operations and procedures. Hands-on leader with exceptional training and

team building skills that drive projects to successful delivery. Maximize

performance to exceed performance, safety, and quality standards.

Proactive in identifying potential obstacles, troubleshooting, and

resolving via creative solutions. Keen eye for effective task sequencing

to reduce production cycle times and accelerate competitive advantage.

Optimize Operations ? Maximize Available Resources ? Continuous Process

Improvement

5s / Visual Factoring / Lean Manufacturing ? Quality Assurance ? Safety

Measures

Complex Regulatory / Project Specifications ? Team Building / Training ?

Cost Savings

Troubleshooting / Problem Solving ? Develop & Engage Staff in Production

Exceed Production Standards ? Strategic Planning with Senior Management

PROFESSIONAL EXPERIENCE

FAIRCHILD CONTROLS CORPORATION, Frederick, Maryland ? 1993-Present

U.S. branch of EADS, a multi-billion dollar European company, designing,

manufacturing, and repairing environmental control systems for military

(75%) and commercial (25%) clients. Typical projects include Apache

Longbow helicopter, F-15 Strike Eagle, F-18 Superhornet, and Boeing

aircraft. 160 staff.

Manager of Operations, Repair Station, & Facilities

Direct all aspects across operations, repair, and facilities management

through direct supervision of 20 staff Tasks include maintaining clear

regular communication with all Program Managers, as well as

manufacturing, repair, and facilities leaders. Collaborate with Quality

Assurance and Engineering Departments to maintain required standards and

industry best practices via compliance monitoring and corrective action

plans. Contribute to high-level safety standards of zero lost-time

occurrences as member of Safety Committee. Participate in external audits

for ISO 9001 / AS 9100 / ISO 14001 certifications.

Develop and deliver training on specialized processes for technicians,

including detailed professional development records. Manage all HR and

personnel matters, from hiring and evaluation to incentives and

termination. Administer manufacturing and facility overhead / overtime

budgets. Maintain inventory of required tooling and supplies necessary

for production, factory, and building requirements.

Assess processes to implement continuous process improvements for optimal

efficiency and cost effectiveness across manufacturing and repair

operations, such as setting up visual factor assembly stations and kit

boxes to minimize processing time while preventing FOD issues. Provide

hands-on support in trouble-shooting and equipment repair, including test

cells, air compressors, heaters, and hydraulic pump replacement.

SCOTT A. MYERS

? Page 2 ?

***********@*****.***

FAIRCHILD CONTROLS CORPORATION (continued)

Manager of Operations, Repair Station, & Facilities

Process Improvements

. Optimized technician processes by reducing the amount of time required

to find necessary hardware by several hours per unit, expertly

introducing kit boxes throughout the facility.

. Streamlined assembly processes, decreasing assembly / set-up time 5%,

by setting up single assembly point stations.

. Pioneered bi-weekly staff meetings to improve communication,

standardize priorities / procedures, and emphasize safety practices,

while increasing employee ownership by shifting the corporate culture

to one of collaboration and contribution of ideas, as well as 5s, lean

practices, and visual factory initiatives.

Cost Savings

. Saved $13K / month spearheading replacement of old-style lighting

throughout manufacturing areas.

. Reduced electric consumption 8% by updating 3 inefficient air

compressors with variable speed units.

. Maintained consistently high ratings for on-time delivery (99%) and

customer / weekly yields (97%), based on skillful ability to manage

productive internal / external relationships.

. Delivered world-class turn-around-time (TAT) at less than 15 days on

customer returns, by cross-training employees to expand available

resources at times of high demand.

Awards & Promotions

. Awarded multiple outstanding achievement awards for commitment to

quality and meeting customer delivery schedules.

. Earned progressive promotions throughout tenure with the company,

including group leader within 4 years of joining the company, to

supervisor of production / repair station, and then to current

position.

EDUCATION

Bachelor of Science in Business Administration with High Honors

University of Phoenix

Associate of Arts in Aviation Maintenance Technology with High Honors

Frederick Community College, Frederick, Maryland

PROFESSIONAL DEVELOPMENT

Bullet Proof Management Training (12 sessions)

Crestcom

LICENSURE / CERTIFICATION

Airframe & Powerplant (A&P) License

Universal Refrigerant Certification

PROFESSIONAL ASSOCIATIONS

Covington Who's Who / Strathmore's Who's Who Worldwide

COMPUTER SKILLS

MS Office Suite / Novell

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