Project Manager Management

Peter J. Wolsey, PMP, CDIA Project Management, Technical

Training & Mentoring

*** ********* *****, ******, ** 18330

Cell: 570-***-**** Email:

ab9dwj@r.postjobfree.com

SUMMARY OF QUALIFICATIONS

. An energetic and experienced trainer/mentor, with the skills to

effectively teach both technical and non-technical information, and the

experiential application of those skills. Training skills derived from a

powerful combination of knowledge and personal experience in both

technology and methodology. Also highly skilled at creating and

implementing training programs for technology and business application.

. Experience-based, detail-oriented Project (and Program) Management

skills, acquired through a constant combination of formal education and

hands-on experience. A history of completing projects on time and within

budget, both as a consultant and as an employee. PMI-certified for 10

consecutive years as a PMP.

. Excellent C level verbal and written communication skills, especially in

summarizing and presenting status and metrics to sponsors.

. Strong analytical, problem solving, decision-making and leadership

experience, proven in a wide range of different areas, such as banking,

finance, engineering, defense, etc.

. Substantial experience in establishing and maintaining Governance

processes and methodologies, in both Product Development and Quality

environments, with a constant eye toward satisfying auditing requirements

(SOX, etc.) and CMMI certification.

. Extensive consulting experience, both in the US and overseas. Managed

offshore projects.

. Experience throughout the entire SDLC process.

. Extensive PMO experience - establishing new, assessing existing, and

managing PMO's.

. Over 20 years' experience with MS Office products, 15 years with MS

Project and Visio, and 7 years with HP-PPM, developing a powerful

competency/proficiency in the implementation, customization, and

utilization of them to fit the needs of the Project and Portfolio

Management environment.

.

SUMMARY OF PERSONAL SKILLS

Project Environments: Productivity & Project Management

IT infrastructure (WANs, server farms, Tools:

firewalls, telecom, etc.) HP PPM (Mercury ITG) Lotus Notes

Software and Web development Microsoft Word

Application (COTS) implementation Microsoft Excel

Database & Data Warehouse Development Microsoft Front Page Microsoft

Offshore outsourcing of IT projects PowerPoint

Microsoft Project

Microsoft Visio

Microsoft Outlook

Microsoft Access

Microsoft SharePoint HP

ART(similar to Captivate)

Quality Assurance / Control / Management Enterprise Content (Knowledge)

Six Sigma Management:

IT Governance Imaging

Workflow

Document Management COLD

EDUCATION/CERTIFICATIONS/MEMBERSHIPS

VILLANOVA UNIVERSITY, Philadelphia, Pennsylvania

Six Sigma Black Belt, 2005

Six Sigma Green Belt, 2005

Master of IS/IT Project Management, 2004

Master of Applied Project Management, 2003

PROJECT MANAGEMENT INSTITUTE (PMI)

Certified Project Management Professional (PMP), 2003 (Certification

number 63991)

COMPTIA

Certified Document Imaging Architect (CDIA), 1996 (Certification

number 933DTT2176)

CONDIE COLLEGE, San Jose, California

Computer Programming/Systems Analysis & Design, graduated with Highest

Honors

PMI (Project Management Institute) 10 year member

PROFESSIONAL EXPERIENCE

07/12 - Present Results Positive, Phoenix, AZ - HP-PPM Technical

Solutions Analyst/Trainer

Worked with various clients, such as MoneyGram Int'l, Cox

Communications, and Delta Airlines, to implement or upgrade the HP-PPM

tool. Performed full requirements studies, created the design

documentation, managed the technical implementation of the

customizations defined during requirements, managed the system and UAT,

designed all custom training manuals for all of the various courses,

and then performed the "Train the Trainers" training. Managed the

environments, and the "go-live" implementation. Customer satisfaction

was very high, and all expectations were met or exceeded.

HP-PPM Modules implemented were: Time Management; Proposal Management;

Project Management; Program Management; Risk Management; Issues

Management; Scope Change Management; Resource Management; Budget/Cost

Management.

Created training courses for all PPM modules, then updated them all to

the latest software releases as they emerged. Heavy use of MS

PowerPoint, with screen shots and "how to" step by step instructions,

exercises and examples.

Trained in the use of the HP ART training automation product (similar

to Captivate).

04/12 - 07/12 Sedgwick/Hartford, Hartford, CT (PM Solutions) -PMO

Consultant

Performed a Business Process Analysis on the software and customer data

being purchased by Sedgwick from Hartford Insurance.

Worked with both groups to analyze the software, data, and associated

business processes that supported them. Documented the findings and

them documented the proposed changes to business processes, that would

improve efficiencies and customer satisfaction.

09/11 - 10/11 Hawaiian Electric Company (PM Solutions) -PMO Consultant

Performed a Project Management Maturity assessment for the Hawaiian

Electric Company. Conducted interviews with all levels of personnel

from the president of the company to the project manager practitioners.

Developed and executed an online survey, using a web survey tool, and

extracted all of the relevant metrics. Co-authored the final report,

giving the full assessment from all of the data generated, and

delivered to all levels within the company. Also developed a gap

analysis report of what would be needed to move the corporation to a

level 3 maturity, and mapped out the recommended process and

methodology changes.

01/10 - 08/11 Morgan Stanley -Business Analyst/Project Manager

Member of the HP-PPM implementation and support team for 8 business

groups, and 10,000+ users.

Worked with assigned business groups to determine and document new

requirements, converted those requirements into design and functional

specs, then performed functional testing, and coordinated UAT.

Managed the project timeline and issues, ensuring that the projects

were completed in time to meet regularly scheduled deployments.

Worked with HP-PPM development tools, and Business Objects reporting of

PPM data.

Managed and implemented all licenses and access permissions for all

users.

Managed the level 2 and level 3 help desk issues around the PPM

software, assigning tickets to appropriate Business Analysts and

developers, and ensured timely resolution. Managed metrics gathering

and reporting of ticket resolutions.

Managed the monthly releases of all software updates, including scope

of release content, scheduling, testing, and actual weekend

implementation of code.

11/08 - 12/09 McGraw-Hill -PMO/HP-PPM Consultant/Trainer

Planned and executed implementation and customization of Project

Management, Resource Management, and Time Management through the HP-PPM

tool replacing existing process involving Excel spreadsheets, and MS

Project.

Executed upgrade testing, conversion, and training from version 7.1 to

version 7.5 of HP-PPM

Developed course materials and taught multiple training courses for the

different HP-PPM modules, with hands-on exercises. Taught classes

around the world and locally both live and via WebEx.

Performed regular PMO duties, managing Portfolio of projects, using

complex Excel spreadsheets, and reporting them to upper management via

PowerPoint.

09/07 - 06/08 NIIT USA Inc. - HP-PPM Technical Training&Implementation

Consultant

Trained worldwide HP customer users and implementers, using the various

standard, and also customized, courses offered by HP for the Project

and Portfolio Management (HP-PPM) application (formerly Mercury ITG).

Extensive travel to customer locations (e.g., Bank of New York Mellon

in NY, Pittsburgh, London). Always strong positive response from

clients on quality of training.

4/07 - 6/07 BDP Int'l -PMO Consultant

Custom designed and implemented a PMO office for the IT department.,

including developing all processes, tools and templates.

4/06 - 3/07 Iron Mountain - Snr. Project Manager

Managed the first fully outsourced offshore development program (multi-

project), establishing communications, escalation, reporting, and

governance processes. Created Sharepoint-based databases and templates

to facilitate the execution.

Managed the first large program attempted by the company, comprised of

7 projects, new technologies (SOA and ESB), and a budget of over $6mm.

Program was split between 2 development locations (the 2 largest

projects in PA and the other 5 projects in MA). One location utilized

standard waterfall methodology and PMI process through earned value

reporting, while the other used Agile methodology, with very little

process or metrics. Worked with both location project managers to

define a metrics gathering and reporting process that enabled

conforming reporting to the Steering Committee, while still supporting

the 2 different methodologies.

Defined and established a program management governance methodology,

with associated metrics and report templates. Established a program

homepage within the company SharePoint environment, and authored

databases there for Issues Management, Risk Management, and Scope

Change Management.

Analyzed existing Tier III production support process, which cut across

multiple departments in the company. Redesigned the process to be more

efficient and to enable a better prioritization of all issues, using a

qualitative analysis tool I designed, to categorize each issue

regardless of its source.

7/05 - 4/06 GMAC Commercial Mortgage - Project Management Consultant

Managed the implementation of a large, enterprise Content Management

system (Imaging, workflow and Document Management), integrating it

across 3 separate 3rd party core business applications.

Managed many projects for the selection and implementation of 3rd party

business software.

5/03 -7/05 Popular Financial Holdings, Marlton, NJ - Project Manager

Managed the implementation of Mercury IT Governance S/W (now HP-PPM)

and the associated conformance of the IT department to a robust CMM

Level III series of governance processes.

Member of the corporate Governance council, COBIT subcommittee,

developing and implementing processes to ensure an environment of

structured governance and auditable conformity throughout the IT and

Business Development groups.

Managed the creation of an ODS and Data Warehouse combining all legacy

data with ongoing new-system data. Once the DW was established,

utilized BRIO to develop all subsequent financial management reports

generation from it.

Managed the conversion of historical data from legacy mortgage and loan

origination and management system to the new 3rd party replacement.

Managed the conversion of 150 branch offices across the entire US from

a 3270 mainframe environment to a multi-tiered client/server Wintel

environment. This effort included the buildout of a new 70-server fiber-

core data center with full redundancy and SAN storage, and creation of

a WAN connecting all of the branches to the data center. Managed 7

different vendor companies in the field to create a LAN in each branch

office, install T1, ISDN and analog phone lines, routers and switches,

and new PCs for each user. Also managed the installation of DS3 lines

into the data center, and frame relay connections to external service

vendors..

11/02- 04/03 Villanova University, PA - Full Time Student

Completed Master of Applied Project Management program, and Project

Management Professional (PMP) certification.

4/1/96 -10/02 Lockheed Martin Commercial Consulting, Valley Forge, PA

- Senior Consultant

7/01 - JP Morgan Chase Private Bank - Member of project management team on the

9/02 design, development, and test of a global, web-based project management

tool to track all application development projects. Website functions

included monthly YTD plan-to-actual budget performance, weekly project

status and issue reporting, interactive resource planning worksheet to

match forecast to plan, monthly reconciliation to General Ledger, etc.

Backend was a SQL server database.

4/01 - JP Morgan Chase Private Bank - Member of the Program Management Office

9/02 (PMO) on the 2 year Technology Integration portion of the merger of

JPMorgan and Chase Manhattan Private Banks. Responsible for collecting and

tracking all technology integration schedules and budgets within these

sectors. Annual budget managed exceeded $140 million. Utilized MS Project

for schedule tracking, MS Excel for budgets, and MS Powerpoint for

presentation of results to senior management.

4/00 - LabMorgan - Project Management team member during development of a B2B

2/01 browser-based ecommerce application. The application performed Electronic

Bill Presentation and Payment, with dispute resolution, cash management,

AR/P interface, etc. Spent time in Bangalore, India to assist in

overseeing the offshore product development there. Upon return from India,

managed daily ongoing compliance communications. Team manager for all

Acceptance Testing, Bug Reporting and Performance testing.

1/00 - JP Morgan Private Bank - Project manager of Software Development to

2/00 produce a web-based intranet application for the online creation and

processing of requests for hiring consultants within the bank. Used Lotus

Notes and Domino as the platform.

7/99 - JP Morgan Private Bank PMO- Team member in the establishment and

1/00 staffing of the Y2K Global Command Center, the global system health check

process, and contingency planning. Assigned to the Global Command Center

during the Millennium rollover. Developed globally distributed Microsoft

Access and Lotus Notes databases, Excel workbooks, and report generation

from each. Also developed monthly Powerpoint Y2K status newsletter for

firmwide distribution, dynamically linked to the spreadsheets and

databases. Utilized MS Project for schedule tracking.

10/97 - JP Morgan Private Bank - Global Program Management Office (PMO) team

6/99 member on the Year 2000 project. Assigned to oversee and mentor project

teams in the certification of the global computer network infrastructure,

internally developed applications, and vendor products. Tasks included

training and ongoing compliance of all teams in the use of templates and

standard processes for assessment, project planning, renovation,

implementation, testing, certification, regression prevention, rollout,

and risk and dependency management. Utilized MS Project for schedule

tracking, MS Access for risk management, MS Excel for summarized

reporting, MS Visio for organizational structure and reporting, etc.

6/98 - Chase Manhattan - Middle Markets - Member of project team performing the

9/98 evaluation, selection and implementation of a workflow automation

standard. Coordinated the 4 integrating vendors' products (BPR Modeler,

desktop GUI, workflow engine, Imaging). Architected an integrated workflow

design within the common bank based on WfMC standards. Utilized MS Excel

to collect and summarize all data for the group, and MS Powerpoint to

present final architecture proposal to client. Also re-architected the

existing imaging system to be more extensible, and compatible with the

other applications.

3/97 - JP Morgan Private Bank - Performed a requirements analysis for an

9/97 Imaging/COLD system, then wrote the technical RFP and implementation plan

for distribution to potential vendors. Selected the RFP recipients,

analyzed the resultant proposals, downselected to the most viable, then

performed an in-depth analysis on winners. Performed a further analysis on

the downselected vendors' current development projects and prepared

presentation of results for senior management.

6/96 - Freddie Mac - Project Manager and technical lead for a workflow and

8/96 imaging project. Performed the analysis and design of the solution as well

as managing the C++ based development. Teamed with the customer to

successfully integrate the solution with a parallel effort by the

customer's own staff.

9/96 - Lockheed Martin - Technical lead in the development of an NT-based

11/96 distributed client/server Knowledge Management solution that utilized

Lotus Notes as the base infrastructure. Technologies applied included

document imaging, OCR, full text indexing and searching, COLD, workflow,

Internet commerce enablement, document management, and distributed

compound object management.

4/96 - Lockheed Martin - Assisted Business Development between client

9/02 assignments, researching, writing and presenting many major proposals.

Required creation of proposed schedules, WBS, and network diagrams for

large IT projects.

2/1/92 - 4/1/96 3D Technology, Conshoken, PA - Program Manager

Managed a PCB design service bureau, successfully balancing multiple

concurrent customer projects and their schedules.

Worked on the Development and marketing of a 3D solids-modeling

software.

7/1/85 - 1/1/92 Cadence Design Systems, Blue Bell, PA - General Manager,

Eastern Design Ops

Managed a PCB design service bureau successfully coordinating an

average of 30+ concurrent customer.

Pioneered the integration of raster imaging and vector-based CAD.

11/1/83 - 7/1/85 Cadcor Inc., Santa Clara, CA - Manager of Training and

Applications

Developed full syllabus and then taught multiple CAD training classes

in PCB design, 3 dimensional piping, and mechanical design.

Trained and then managed a team of trainers doing same. Worked on

development of a CAD-based PCB design automation tool.

9/1/82 - 10/1/83 Austcad Pty., Ltd., Australia - Consultant

One year consulting assignment to support IBM and Fujitsu sales groups

demonstrating 3 dimensional CAD software.

6/1/81 -8/1/82 Gibbs & Hill, inc., Nuclear Energy Div, San Jose, CA- Lead

Design Engineer

Designed control rooms for Nuclear Power Stations using CAD tools.

6/1/79 - 6/1/81 Zilog inc., San Jose, CA - Project Manager

Managed development projects, packaging the first commercially viable

microprocessor (the Z80), and subsequent Z8000's.

9/1/79 - 6/1/82 California Academy of Drafting, San Jose, CA - Instructor

Developed full syllabus and then taught printed circuit board design

evening classes.

10/1/77 - 6/1/79 Datapoint Corp., Santa Clara, CA - Project Manager

Managed special projects in engineering, such as development of the

first 5 " Winchester hard drive (now in all PC's).

1/1/75 - 10/1/77 GE Nuclear Energy Division, San Jose, CA - Product

Designer

Designed control rooms for Nuclear Power Stations. Transitioned the

department to CAD tools.

2/1/73 -12/1/74 Gould Medical Systems, Sunnyvale, CA - ElectroMechanical

Designer

Designed and packaged the first fully portable defibrillator/heart

monitor system for EMTs

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