Sinan Abdul

**** ******* **** ** ***** ab9dw7@r.postjobfree.com

614-***-*****

Columbus, Ohio 43224

PROFESSIONAL PROFILE:

Responsible, personable professional with experience in

office support, interpreting and responding to customer

needs. Outstanding customer service, problem solving and

decision making skills. Thrives working independently as

well as in team environment, dependable, efficient, in

establishing and maintaining strong working relationship

with clients and co-workers at all levels. Certified

Interpreter fluent in English, Arabic

PROFESSINAL EXPERIENCE:

Lead Parcel Assistant

10/2009-Present

FedEx Smart Post

Columbus, Ohio

. Draft coordinated plans with the teams of various units

to support the implementation of the project in a

timely manner.

. Monitor progress on regular basis and give suggestions

to dock manager on timely manner for corrective

actions.

. Support activities of various units of the project so

that activities are implemented in a systematic,

coordinated and sequential manner.

Customer Service Supervisor

08/2010 -02/2013

Ignight Buildings Service Company

Buffalo NY

. Communicated with others in the office to insure

accuracy between shifts.

. Processed schedules for the evening shift.

. Participated in monthly incentive programs

. Possessed excellent customer service skills with the

ability to multi-task

. Conducted briefings and meetings before and after work

sessions

. Monitored the timely performance of the employees

. Perform any other tasks as assigned.

Certification and Accomplishments

OSHA

2011 Buffalo

NY

Dens Award

2011 Buffalo NY

Electrical pallet jack

2010 Columbus OH

Truck Yard

2010 Columbus

OH

Education:

Erie Community College-Associate in Civil Engineering

Buffalo NY

Customer

Service

?

Multi-tasking

?

Team Player

?

Task

Prioritization

?

P O J?J J?J J?J?

J?J J?J J?J x?J?J hone Skills

?

Computer

Proficiency

?

Problem

Solver

?

Goal-Directed

?

Enthusiastic

Efficient

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