Human Resources Customer Service
Resume:
T I NA L. PATTERSON
Dallas, TX 75209
t ***.***********@*****.***
OBJECT IVE
Intelligent and dedicated human resources professional seeking a position that reflects my
experience, skills, and personal att r ibutes wherein I can continue to f lourish and provide
exceptional service to an organization and its employees.
S UM MARY OF QUAL I F ICAT IONS
• Over three years’ experience in employee relations, labor relations, employment/HR
law, recruitment, onboarding, and payroll
• Innovative decision-maker with a history of successful completion of projects,
effective wri t ten and verbal communication skills, and strong analytical abilities
• Team player with proven ability to maintain a positive rapport with all levels of an
organization
• Self-star ter capable of resolving problems with professionalism, t ime management,
and effective interpersonal skills.
EDUCAT ION
Bachelor of Science in Criminal Justice (2007)
Southern University and A& M College
Baton Rouge, LA
C ERT I F ICAT IONS AND PROFESSIONAL ME MBERSH I PS
PHR certified through the HR Certification Institute
Completed the Human Resource Management Certification Program (Louisiana State
U niversity)
Active member of the National Society of Human Resource Management
Active member of the Greater Baton Rouge Society of Human Resource Management
P ROFESSIONAL EXPER IENCE
Human Resources/Payroll Specialist (2011-Present)
Orion Instruments Baton Rouge,
LA
Provide HR consulting expertise to managers and employees to maximize organization
effectiveness
T I NA L. PATTERSON
3520 Wheeler St Apt 1509
Dallas, TX 75209
t ***.***********@*****.***
Maintain knowledge and ensure compliance with all current state and federal
employment regulations and compliance for regulatory concerns and reporting
Maintain knowledge of and ensure compliance with employment-related laws and
regulations
Maintain all personnel files, I-9 records, drug screening and other personnel records
Analyze data and makes recommendations to the management team for
i mprovements
Address employee relations issues such as complaints and/or grievances
Administer applicant screening and testing
Conduct new employee orientation
Process necessary paperwork for new hires, rehires, status changes, and terminations
Act as the liaison between Orion Inst ruments and service providers in regards to
employee benefits plans such as life, health, dental, disability insurances, and 401K
Administer full-cycle FM LA, leave, STD, and unemployment claims
Responsible for the completion and facilitating of the Incumbent Worker Training
P rogram Grant, provided through the Louisiana Workforce Commission
Process weekly payroll for 100+ exempt and non exempt employees in a t imely manner
Provide customer service to all levels of employees and management
Create and maintain internal management reports using payroll and t ime management
system
Human Resources Analyst-Tempora ry Position (2011)
Louisiana Workforce Commission
Baton Rouge, LA
Processed all personnel/payroll actions for approximately 1200 employees
Reviewed and processed actions and payroll deductions into the ISIS HR system and
ensured proper entr ies for accurate and t imely withholdings and deductions, in addition
to preparing and submit ting required documentation on certain actions
Audited and processed the full range of personnel/payroll actions, including but not
l imi ted to appointments, promotions, merit increases, salary adjustments, and
separations
Reviewed and processed retroactive forms/actions relative to correction of
payroll/eligibility dates leave information, hours worked, salary adjustments, etc.
T I NA L. PATTERSON
3520 Wheeler St Apt 1509
Dallas, TX 75209
t ***.***********@*****.***
Created and maintained personnel files and confidential files for each active and
i nactive employees ensuring compliance with the established rules and guidelines
established
Conducted new hire orientation
Assisted staffing with backlogged recruiting and pre-employment screening matters
Human Resources Analyst (2009-2011)
Department of Culture, Recreation, and Tourism
Baton Rouge, LA
Processed all personnel/payroll actions for approximately 1300 employees
Reviewed and processed actions and payroll deductions into the ISIS HR system and
ensures proper entries for accurate and t imely withholdings and deductions
Provided advice and assistance to employees and management staff, department policies
and procedures, and federal/state laws which impact personnel/payroll matters
Audited and processed the full range of personnel/payroll actions, including but not
l imi ted to appointments, promotions, merit increases, salary adjustments, and
separations
Reviewed and processed retroactive forms/actions relative to correction of
payroll/eligibility dates leave information, hours worked, salary adjustments, etc.
Processed all vacancy announcements via electronic recruiting
Created and maintained personnel files and confidential files for each active and
i nactive employees ensuring compliance with the established rules and guidelines
established
Maintained department’s drug testing program by providing procedural information,
reporting results of confidential records
Prepared and formatted all policies for placement on the intranet site
Professional references are available upon request.
Contact this candidate