Customer Service Manager
Resume:
Maricruz Reynoso
Las Vegas, NV 89179
***************@*****.***
Summary
Finance and Administrative Controller with strong accounting, management, organizational, and people skills.
Excellent financial and business prioritizing experience in a high pace working environment. Proven leadership
encompassing strong communication, analytical, proactive, adaptive, efficient, and common sense approach.
• Financial Reporting
• Analysis and Planning
• Continuous Improvement of Controls
• Implementation of Policy & Procedures
• Effective Communication
• Financial Management
• Payroll & HR Administration
• Team Building and Talent Management
• Office Manager
• Financial Forecasting and Budgeting
• Tax/Audit Working Paper Preparation
• International Accounting Exposure
• All Aspects of AR/AP
• Cost and Benefit Analysis/Administration
• General Ledger and Cost Accounting
• Cash Management
Experience
March 2012 to Present Selling Source
Las Vegas, NV
ACCOUNTS RECEIVABLE MANAGER
Oversee monthly billings and revenue recognition
Process daily cash from start to finish
Implement credit procedures and approve credit limits
Responsible for overseeing collection activity
Reconcile and report on monthly revenue activity for month end.
Continual process improvement
Manage a staff of 2
May 2011 to
December 2011 AOS-EHS
Las Vegas, NV
CORPORATE CONTROLLER
Cleaned up financial in a start up environment
Organized Month End Closing and Build Procedure
Work with operations to establish policy and procedures
Implement corporate pricing, and accounts
Help in acquisition transition and training
Build and maintain acquired practice books
Structure on consolidation process
Manage a staff of 4
1
September 2007 to Thomson Reuters GRC
April 2011 New York, New York
US FINANCE CONTROLLER
Advise and report to US CEO and UK CFO on US financial position
Manage all areas of US finance operations and reported up to UK Headquarters
Proactive member of the US management team
Responsible for Managing all AP, Purchasing & AR Function
Approved all purchases, travel, and increases
Reviewed, managed and signed all company contracts
Update and implemented policy and procedures as need to meet business demands
Prepare monthly, quarterly, and yearly financial statements, and translated figures for board
packages including variance analysis, and recommendations
Created reports as needed for department heads and advised them of position to budget
Process all journal entries, and account reconciliations
Train, assist, and review all day to day/extensive contract billing
Controlled cash flow, weekly cash forecast, and account management
Developed a relationship with bank to negotiate rates and increase credit limits
Actively assisted in effective methods of cash collections
Prepared monthly and quarterly sales tax returns
Maintain all local, state, and federal filings
Prepared US budget, tax returns, and yearly audits working papers
Perform biweekly payrolls
Worked with brokers to ensure proper business insurance coverage and yearly renewals
All HR functions including benefit administration, and open enrollment
Supervise all areas of Office Management
February 2004 to Metromedia Technologies Incorporated
September 2007 New York, New York
ASSISTANT CONTROLLER
Managed a staff of twelve employees
Responsible for AR, AP, Collections, Payroll, and General Accounting functions
Consolidated national and international companies
Analyzed and prepare monthly, quarterly, and annual financial statements
Implemented and control policy and procedures
Reported to and advise CFO
Prepared presentations and training sessions
Controlled cost and work closely with company management
Oversaw lease agreements
Audited current controls and make needed improvements
Back up for bi weekly payroll using ADP
Provided customer service for customers, vendors, and employees
Prepared and organize budgeting season
Worked closely with corporate office to prepare federal and state income tax returns
Prepared Sale and Use, and Property Taxes
Super User for Navision Accounting software
Build reports in Navision system
Implemented different modules are required by business needs
ACCOUNTING MANAGER (2005-2006)
Supervised staff accountants
Delegated responsibility among staff
Reconciled all accounts and performed extensive database to database reconciliations
Prepared financial statements for CFO review
Monitored accounts that are close to becoming over budget
Oversaw purchasing process
STAFF ACCOUNTANT (2004-2005)
2
Worked closely with international subsidiaries to reconcile financials, and inter company
accounts
Reviewed all International transactions
Created and posted adjusted Journal Entries for Month End Closing
Reconciled inventory, bank accounts, and payroll entries
Education
November 2006 University of Phoenix
MBA, Accounting
August 2002 University of California, Santa Barbara
BA, Business Economics, Minor: Accounting
Other Qualifications
CPA Exam Qualified
Software experience: Excel, Word, Outlook, SUN Systems, Vision, Navision, Mas90,
Salomon, QuickBooks, ADP for Windows, Report Smith, EZ Labor, Power Point, Paychex
Preview, Google Apps
Fluent in Spanish
3
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