DEBRA GORMAN 201-***-****
***********@*****.***
MIDDLE OFFICE TRADE SUPPORT PROFESSIONAL
Facilitating and enhancing the productivity of Brokers
Fostered relationships with brokers at all levels offering administrative
and operational support for daily swap wires and confirmation trades.
Combined excellent research, organizational, coordinating and problem
solving skills while supporting multiple desks in a fast-paced environment
PROFESSIONAL EXPERIENCE
ICAP CAPITAL MARKETS JERSEY CITY, NJ
06/2004 - 05/2011
Operations Associate
. Maintained overall administrative duties supporting brokers for this
second largest global broker-dealer Responded to large trade volume
requests from brokers and customers
. Created a daily checklist for the Swaps Trade Support Group to
eliminate missed trades resulting in more efficient and accurate
tradeentries and avoiding risk issues
. Implemented an "Alert" system fix for the middle office informing them
that a trade had been amended which resulted in altering the way
trades were processed and resulted in improved trading activity for
each consummated trade
. Improved the method for allocating appropriate commissions for each
broker by creating a system fix which split the trade and credited
each broker accordingly. This resulted in the proper allocation of
commissions for each broker and caused less inquiries and "fixes" for
the daily commission report
. Trained new employees on various desks which created less time spent
for managers in getting them able to process more trades in addition
to increased efficiency
. Management requested the testing and roll out of the CMM (Cleared
Money Market) Jets System and Trade Capture System for the Cash Desk.
Trained middle office clerks on the new system resulting in
troubleshooting and fixing the system prior to implementation
. Utilized as a floater for the IRS Desk, Cash Desk, and Corporate Desk
. Maintained daily End of Day report for customers along with working
closely with various Swaps products
BANK OF NEW YORK NY, NY
05/1999 -01/2003
Securities Lending Senior Operations Administrator
. Maintained all aspects of the Receive and Deliver Desk for the Wall
Street Portfolio Advisors serving as a liaison to traders on
administrative and operational issues
. Monitored all government loans transactions through Federal Reserve
Bank using GSCC (Government Securities Clearing Corporation) resulting
in improved overall activity of each transaction
. Reconciled all daily transactions on loans generated while generating
logs detailing loan status
Stock Loan Operations Assistant
. Monitored heavy volume of security loan contracts through the
Depository Trust Company screens resulting in accurate details
of all loans
. Compared broker information against Bank of New York records
resulting in adjusting rates, monies
changes in share ownership and stock splits improving efficiency of
the adjustments of the loans
. Reviewed documentation provided by brokers on Bloomberg and then set
up IPO on the Security
Master system resulting in accurate set-up of the IPO on the
Security Master
NOMURA INTERNATIONAL TRUST COMPANY JERSEY CITY, NJ
05/1991- 05/1999
Settlement Operator
. Maintained and set-up trades on in-house database system
. Monitored securities transactions through the Depository Trust
Company, balancing trades daily along with responding to large volume
customer inquiries regarding status of accounts
Education
Hudson County Vocational School, North Bergen, NJ, Computer Programing 1
Program Certified
Technical Skills
STP (Straight thru Processing),Power Cage,Trade
Capture,JETS,Loanet,DTC,GSCC,Word and Excel
Product Knowledge
Medium Term Swap, Credit Default Swaps, Dollar Fra's, Overnight Income
Swaps, Short Swap, Basis Swap, CAD & MXN Currency Swaps, Swap Options,
Stock Loan and Borrow in Corporate and Governments