Sales Life Insurance
Resume:
ROBERT A. MIC HALESK I
***********@*********.***
http://www.linkedin.com/in/robertmichaleski
MU TUAL FU N D OPERAT IONS PROFESSIONAL
Financial Analyst & Management Professional with experience conceptualizing, developing, and
i mplementing innovative financial solutions that maximize efficiency, reduce costs, and grow revenue.
Skilled financial strategist with demonstrated expertise in mutual fund operations and trade
reconciliation activities. Leverage sharp financial and analytical acumen to rapidly identify and
address key areas of improvement.
MUTUAL FUND OPERATIONS - T RADE RECONCIL IAT ION - F INANCIAL REPORTING - B ROKER RELATIONS - A SSET
M ANAGEMENT
PROCESS I MPROVEMENT - SOX GUIDEL INES - N EW POLICY /PROCEDURE D EVELOPMENT - 22C-2 - N-SAR - NSCC
P R O F ESS I O NA L E X P E R I E N C E
THE GUARDIAN LIFE INSURANCE COMPANY OF AMERICA - New York, NY May 2011 - April
2013
SEN IOR SALES DATA ANALYST
Reconciled the daily mutual fund, life insurance, disability, 401K, and annuity t rades, communicating
f indings to senior management to drive accurate and effective sales operations. Established new and
monitored existing data feeds on the MARS CRM system. Lead user acceptance testing for system
enhancements to identify and address defects.
- A nalyzed and completed all sales data requests via departmental inbox, improving the accuracy of
commission payments.
- Forged new and maintained existing relationships with key broker dealers and t ransfer agents,
resulting in optimal sales and asset information.
CREDIT SU ISSE A SSET M ANAGEMENT, L LC. - New York, NY Feb 2007 - May 2011
ASSISTANT V ICE P RESIDENT
Directed day-to-day financial activities, leading team charged with providing support to all 40 act
f unds (both open and closed-end). Integrated new and assured adherence to existing fund policies and
p rocedures, interfacing with fund transfer agents and custodian. Evaluated both purchase and
redemption activity to uncover and remediate market timing. Provided financial counsel to BFDS,
governing the processing of subscription/redemption adjustments from intermediaries and direct
i nvestors. Supervised print vendor in the development of fact sheets, prospectuses, annual/semi-annual
reports, and shareholder mailings. Served as primary point of contact for new business with the
I nstitutional Money Market Fund Prime Portfolio and for legal and compliance teams in response to
shareholder complaints, subpoenas, and levies.
- I mproved accuracy and timeliness by contemporizing outdated and inefficient procedure for reporting
t rades to portfolio managers.
- Revamped payment procedures for 12B-1 invoices, conceiving, developing, and implementing new
p rocesses to drive timely and accurate completion.
- Fulfilled fund mergers, closures, and mutual fund sales by obtaining the required number of proxies by
managing the regulatory shareholder mailings.
- Ensured compliant operations, satisfying certification requirements dictated by SOX act in collaboration
w ith transfer agents to obtain necessary reports and analyze changes in fund control.
ROBERT A . MIC HALESK I - r **********@*********.*** - Page 2
DREYFUS SERVICE CORPORATION - U niondale, NY Jan 2001 - Feb 2007
SEN IOR CL I ENT SPEC IAL IST
Oversaw multiple offshore money market funds’ DDAs, governing custody accounts through
reconciliation of due money, t rades, wires, estimates, and overdrafts. Compiled in-depth t rade reports
and communicated with portfolio managers to convey notification of large dollar t rades and net figures.
P reserved communication channels with Bear Stearns’ wire settlement, FundSERV rejects, and
i nsufficient fund issues. Administered expert support to transmission clients and others invested in
company’s offshore funds. Promoted seamless operations, processing mutual fund t rades, responding to
service inquiries, and resolving client requests as they related to company sub-accounting system.
- Realigned staffing structures for prior day trade responsibility from 4 to 1, resulting in better utilization
of employee resources to meet other areas of need throughout the department.
- Reclaimed thousands of dollars in commission paid out in error after being handpicked by Vice President
to spearhead a variety of special project engagements.
- P romoted unanimously to senior level by management by consistently being a top performer and one of
t he most accurate trade processors throughout the department.
- Promoted to large dollar trade notification desk, tabulating flows and notifying portfolio managers of real
t ime trades that were over parameters, enabling portfolio managers to monitor funds more efficiently.
E A RLY CAR E E R
Senior Consumer Credit Representative w ith E uropean American Bank .
E D UCA T I O N
B.S., Business Management – Hofstra University – Hempstead, NY
L I C E NSES
Series 6, 63
CO M P U T E R SK I L LS
Word, Excel, PowerPoint, Visio, M.A.R.S. (Marketing and Reporting Sales), TA2000, DST 3270, DST
V ision, AWD, Oracle
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