Sales Customer Service

Candice M. Vincent

Address:

Contact Information:

*** ***** ***

C: 402-***-****

Tupelo, MS 38804

*******.*.*******@*******.***

Qualifications Results-oriented, detailed professional with comprehensive

customer service, marketing, and outside B2B sales credentials.

Developed all marketing copy materials for retail and consumer

use. Created multiple catalogues for consumer, website and

retail use. Experience with developing and creating multiple

websites from beginning phases. Background includes consistent

achievement in exceeding objectives and goals each quarter.

Experienced product manager with consumer packaged goods.

Familiar with leading cross-functional teams, and presenting

ideas in a manufacturer setting. Accustomed to a manufacturing

environment and the need to make accurate, fast-paced decisions.

Skilled in consultative and needs based selling.

Work National Sales Manager

Experience Newport Furniture Company, Inc. New Albany, MS Nov 2012-May

2013

. Manage and coordinate over 30 sales reps nationwide

. Increased sales force account penetration by 200 accounts in

one year

. Point of contact for communication with factory and R&D on

quality, production, and demand

. Recruit, hire, train, discipline, evaluate and discharge

employees in the sales force

. Provide feedback on existing products and services to

manufacturing

. Created inside sales program that accumulated 22 new

customers in eight months and over 150 additional leads

. Analyze costing and determine pricing for new and developing

styles based on consumer demand

. Overhauled Customer Service Parts systems to reduce parts

wait time by 71%

. Host and organize market shows six times per year

Credit Manager/ Web Site Manager/ Marketing Manager

Newport Furniture Company, Inc. New Albany, MS May 2011-Oct.

2012

. Created and implemented systems to reduce non-factored past

due accounts by 85% in less than six months

. Oversaw collections with past due, NSF, and write offs.

. Participated in development of Newport wholesale website and

managed content

. Responsible for over 3500 site visits per month

. Designed and created all product catalogs for retail,

website, and consumer use

. Wrote all copy associated with website and marketing

materials

. Experience communicating with China suppliers, specifically

in fabrics and hardware

. Created program for Ready To Assemble (RTA) furniture,

including packaging specifications, fabric to frame, and

assembly instructions

Territory Sales Manager

Altria Sales & Distribution, Lincoln NE, July 2005 - April 2011

. Develop and execute marketing and sales strategies for Philip

Morris and US Tobacco

. Fully skilled in consultative and needs based selling

. Use analytical skills to interpret data and market

information

. Build and communicate strategies to multiple accounts each

month

. Manage three larger chains in the greater Lincoln area

. Responsible for over $12 million dollars in annual sales

Education University Of Mississippi, Oxford, MS

Bachelors of Business Administration, May 2005, Major:

Marketing

Skills Set SPSS American Marketing Association

Margin Parity Sales Phi Kappa Phi Honor Society

Microsoft Office Tools Solution Sales Model Training

Epicor Training Master Pages, SQL

Search Engine Optimization Adobe Photoshop

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