Project Manager
Resume:
Tracy Olson
*****.*****@*******.***
SUMMARY OF EXPERIENCE
Results-driven procurement executive with 14 years of retail experience at
a Fortune 25 company, including a 7 year focus on Indirect Spend and
Supplier Management. Proven leader of high performing results oriented
teams focused on planning, developing and executing on top strategic
corporate initiatives.
Strategic Sourcing Business Solutions Process Improvements
Digital/Social Media Project Management Team Training/Leadership
Strategic Client Service Multichannel
Planning/Execution
PROFESSIONAL EXPERIENCE
Target Corporation
Manager - Multichannel Guest Experience, May 2011-February 2013
. Directed a team to source solutions for an end of life digital
marketing system which will enable the organization to continue to
lead the market in key corporate digital strategies.
. Led a team of 12 that scoped, planned, estimated and gained
organizational alignment for the initiation of a top 10 Social Media
initiative. In 4 months the team selected vendors, formulated the
business case, created the work plan and transitioned to the 255
member team that is executing on this cross functional, multimillion
dollar effort.
. Built, mentored and managed a team of 5 FTE focused on building
business relationships and developing technology roadmaps and
solutions that enable the realization of key business objectives.
. Drove a cross functional team to create a multi-year, $multi-million,
multichannel strategy that will drive market penetration and enhanced
guest experience in the gift registry space.
Strategic Sourcing Leader, December 2007-May 2011
. 2008 - Negotiated agreements for Hardware/Software/Services totaling
$575 million in spend that resulted in $57 million in savings.
. 2009- Negotiated agreements for Hardware/Software/Services totaling
$170 million in spend that resulted in $40 million in savings.
. 2010 - Negotiated agreements for Hardware/Software/Services totaling
$470 million in spend that resulted in $160 million in savings.
. 2011 - Negotiated agreements for Hardware/Software/Services totaling
$145 million in spend that resulted in $20 million in savings.
. Selected and negotiated agreements with 24+ software solution vendors
and a hosting solution provider for the replatforming of Target.com.
The project (Everest) was the largest .com conversion in history.
. Developed and executed the negotiation strategy for an externally
managed solution for all of Target's printing needs (Headquarters,
Stores, and Distribution Centers). The effort replaced approximately
35,000 printers, copiers, scanners, multi-function devices and
significantly improved Target's ability to effectively manage a key
corporate service with visibility into overall stability, availability
and reliability.
. Drove 10% savings in annual hardware expense when negotiating
agreements for a top 10 Finance initiative.
. Managed large cross functional teams to deliver strategic technology
programs to advance Target in the Multichannel space.
. Consistently achieved the highest savings percent among peers.
Target Corporation, continued
eSourcing Manager, December 2004-December 2007
. Managed the eSourcing Leader Team of seven team members, which
collectively contributed to corporate-wide expense savings through
eSourcing with the following results:
o 2005- 2,300 eSourcing events completed, $2.0B of non-retail
spend impacted, resulting in $190 million in savings
o 2006 - 2,500 eSourcing events completed, $2.2B spend impacted,
resulting in $272 million in savings (34% increase from FY 2005)
o 2007 - 2,150 eSourcing events completed, $1.4B spend impacted,
resulting in 12% savings
. 22 Forward eSourcing events completed with a baseline spend of $9.1M,
a negotiated spend of $15.6M, which is $6.5M in Income.
. Implemented the Ariba Sourcing software across multiple teams in order
to improve the eSourcing process.
. Identified and implemented process improvements to reduced FTE hours
on the eSourcing team by over 10 hours per week.
. Hired and developed a high performing, results oriented team.
Senior Process Leader, January 2003-December 2004
. Led cross-functional teams to deliver strategic technology to provide
Target store team members with effective tools.
. Developed and executed online training for new Property Development
programs across multiple teams.
. Led a team to build the first ever project to utilize Target's In-
Store team member facing Wi-Fi.
. Selected vendors to purchase hardware and develop software for a full
chain rollout of a Store Visit tool that District Mangers used to
document their store condition and report back to HQ.
Senior Systems Engineer, May 2002-January 2003
. Involved with the full life cycle of the Amazon project, one of the
largest initiatives that E-Commerce will ever undertake which
transitioned target.com to the Amazon platform.
. Collaborated with business and technical teams to define needs and
implement appropriate solutions.
. Led contractors and consultants; translated business requirements into
technical requirements.
. Played a key role in the success of the Multi-Channel Integration
Scoping Project, which resulted in detailed analysis of current and
future systems, and accurate cost and time estimates which were given
to the Executive team for review and ultimately approval of the full
project
Associate Business Analyst, April 2000-May 2002
. Assisted in management of full project lifecycle to ensure successful
rollout of target.com projects
. Partnered with business analysts, project managers and multiple client
teams on various projects on the target.com platform (pre-Amazon).
Client Advocate, May 1999-April 2000
. Led post-mortem discussions to ensure resolution of global issues.
. Ensured execution of assigned tasks across multiple teams; reported
resolutions and root cause determinations to CIO
. Maintained an escalation process and served as an escalation point for
all Finance clients for global, crisis or chronic issues.
EDUCATION
Bachelor of Arts, Business and IT Management (Individualized Program),
Metropolitan State University
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