Manager Customer Service

David Babik

Division Manager

******@*******.***

Summary

Outstanding analytical and strategic manager with strong problem solving skills, initiative, and interpersonal

skills with experience driving towards a LEAN manufacturing system. Experience reporting directly to the

owner in a firm has permitted hands-on opportunities to learn all aspects of a business, as well as the

relationships between various functions. Proficiency in computer troubleshooting, coding, and use of Microsoft

applications provides additional avenues for organization development.

Experience

Division Manager at MTAC

February 2002 - April 2011 (9 years 3 months)

Oversee all aspects of supply chain including purchasing, manufacturing operations, and domestic and

international distribution of advertising displays branching into foreign markets.

Implement lean production systems to meet increased demand.

Establish international logistics procedures.

Develop marketing plans and sales materials for new ventures.

Source and negotiate vendor contracts.

Design and develop prototype advertising displays for international requirements.

Establish cost and price structures to compete in international markets.

General Manager at MARVIN ADVERTISING COMPANY

January 1988 - January 2002 (14 years 1 month)

Direct all functions of advertising sales business operating in 8 states to achieve corporate expense and

revenue goals. Supervise 16 direct report employees and report directly to the owner/president. Prepare and

administer metrics including spend budgets.

Managed client relations through personalized service for inquiries and price quotes.

Supervised administrative and production staff for office, print, and assembly operations.

Provided HR responsibilities including recruiting, training, and conflict resolution.

Negotiated contract and lease agreements with advertisers and cab companies.

Implemented marketing plan that increased revenue by 30% in two years.

Served as webmaster for company website, www.marvintaxiadv.com.

Maintained factory facilities including resolving roof collapse, security, and renovations.

Page1

Skills & Expertise

Budgets

Problem Solving

Cost

Budgeting

Product Development

Operations Management

Purchasing

Manufacturing

Customer Service

Inventory Management

Customer Relations

Scheduling

Administration

Small Business

Materials

Customer Satisfaction

Logistics

Shipping

Team Building

Microsoft Office

Planning

Process Improvement

Account Management

Supply Chain Management

Education

Purdue University

Bachelor of Science, General Management, 1979 - 1983

Page2

David Babik

Division Manager

******@*******.***

Contact David on LinkedIn

Page3

Contact this candidate