Customer Service Sales

DaReeka Coleman

**** ********** ***** ***, **, **273 404-***-**** *******@***************.***

Education

Bachelor of Science, Science and Technology May 2013

Georgia Southern University

• Major: Mathematics

• Minor: Economics

• Related Coursework: Microeconomics, Macroeconomics, Probability, Operations Research, Analysis, Calculus, Modern Algebra,

Linear Algebra, Statistical Programming, International Trade, Urban Economics

Skills & Abilities

• •

Leadership Multi-tasking

• •

Time management Flexibility

• •

Organization Sales

• •

Effective verbal and Written Training

Communication skills

• •

Analyzing Data Adaptability

• •

Customer Service Reliability

• •

Fast learner Problem Solving

•

Experience

Sales Associate May 2012 to Current

Wal-Mart

• Ensures effective communications and responds to Customer questions about produce merchandise

and provides requested assistance, such as verifying whether a specific produce product is in stock

• Ensuring a safe and clean environment by maintaining safety standards, including the safe handling

of produce

• Monitors area for signs of shrink and potential security risks, and contacts management and/or In-

Store Loss Prevention when problems are identified

• Assists in maintaining accurate and competitive pricing by electronically verifying pricing by

scanning UPC codes to ensure the accuracy of signing

• Maintains the overall appearance of the Produce Department by keeping merchandise and displays

fully stocked, properly signed, neat, clean, and organized

• Prioritizing work assignments and completing duties while responding to requests from customers

• Demonstrates dependability and reliability by being punctual, working assigned shifts, and

completing responsibilities in a timely manner

•

Food Preparation/ Cook August 2011 to August

Eagle Dining Services 2012

• Recommended necessary improvements to benefit the overall success of the business

• Expedited operation to maintain a speed of service in a fast paced environment

• Talked with, listened to, or signaled others to effectively exchange information; received or gave

directions; and effectively worked as part of a team by responding to assistance requests throughout

the facility

• Gained time management skills by multitasking and prioritizing assigned duties

Crew Trainer/ Cashier

Taco Bell

August 2007 to June 2010

• Provided feedback to restaurant team members in a positive manner

• Followed cash, security, inventory, and labor policies and procedures

• Operated all cash register equipment, to quickly and accurately process customer transactions while following company procedures.

• Maintained appropriate cash levels in register drawers and appropriate supplies at register area.

• Employed multi-tasking skills to react to changes in a fast paced environment

• Operated under time constraints and proficiency requirements

• Trained personnel of the proper procedur es requir ed to keep the facility running efficient ly

•

Volunteer

• Bulloch County Animal Shelter Statesboro, GA

• Habitat For Humanity Statesboro, GA

• Hosea Feed the Hungry Atlanta, GA

• Keep Bulloch Beautiful Statesboro, GA

• Friends and Family Weekend Statesboro, GA

• Unity Fest Statesboro, GA

May 2013

May 2013

December 2011

April 2011

November 2010

October 2010

Computer Skills

• •

Microsoft Word Microsoft Excel

• •

Microsoft PowerPoint Visual Basics

• •

Microsoft Access SAS

•

Contact this candidate