Manager Six Sigma

MICHAEL J. LECLAIR, MBA

Glastonbury, Conne ct icu t 06033

* **.***.**** * 60.992.2519 m j le cl ai r71@gma il .com

http://www.linkedin.com/pub/michael-j-leclair-mba/a/326/14a/

Q UA L I F I C AT I O N S P RO F I L E

Accomplished OPERATIONS PROFESSIONAL with broad experience in multiple industries. Entrepreneurial mindset succeeds in

challenging and fast paced environments. Excels in managing, coaching and developing high performance talent. Hands on approach

and unique work ethic consistently yields outstanding results.

CORE STRENGTHS

Startup and Entrepreneurial Spirit Operations Management

Project Management

Relationship Building

Grounded Six Sigma Mindset

Organizational Efficiency

Change Management

Strong System Capability

S E L E C T A C H I E V E M E N T S

Unique experience having been part of various company start ups, consolidations and liquidations.

Led three successful office consolidations and ultimate closure as part of Textron’s liquidation strategy.

Played an instrumental role in company’s success, exceeding business goals related to liquidating assets with minimal losses by

spearheading operational transition of two major asset sales during 2011, totaling $310M and many smaller transactions during

2012.

Designed and executed workload balancing tools to maintain engagement throughout the team and provide for consistent level

loading of staff.

Substantially resolved inefficiencies by integrating Lean methodologies for example: operating metrics, problem solving and

process mapping.

Successfully developed process efficiencies and functional accountability by leading the team working on the improvement and

development of standard work instructions. Resulted in the prevention of an estimated $350K in errors.

P R O F E S S I O N A L E X P E R I E N C E

TEXTRON FINANCIAL CORPORATION (LENDER TO TIMESHARE, GOLF, LAND & FLOOR PLAN INDUSTRIES) 03/2003 PRESENT

Vice President of Loan Servicing Glastonbury, CT 11/2008 Present

In Q3, 2008, Textron decided to liquidate its non captive financial portfolios thus beginning an orderly liquidation which has continued

through present. Staff has been reduced monthly for the last four years in order to balance available time with remaining workload.

Provide oversight in managing $2B servicing operation (commercial and consumer loan portfolios ranging from $250k to

$250M), directing various team members, and constantly level setting expectations in a liquidating environment while maintaining

a positive attitude.

Operationally position portfolios for sale as part of the company’s liquidation strategy.

Directly supervise a team of up to 20 direct and indirect employees in Connecticut and Colorado.

Establish open communication and guarantee timely issue resolution by developing and maintaining strong relationships with

critical vendors and support groups.

Participate in collaboration with other functional leaders in updating and improving policy and procedures, ensuring

compliance with Sarbanes Oxley guidelines.

Created a Microsoft Access database which reduced processing time by 70% or 12 16 hours each occurrence.

Institutionalized the use of Standard Operating Procedures for critical functions and work activities which mitigated service

interruptions and improved the ability to cross train quickly.

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LeClair – page 2

AVP Construction Manager Glastonbury, CT 08/2006 11/2008

Accountable for supervising construction project progress and vendor quality by inspecting various locations throughout the United

States, Mexico and Canada.

Responsible for authorizing periodic construction advances for more than 20 projects, ranging from $1M to $450M.

Promoted and drove business growth and improved the level of quality by assessing and ultimately replacing several 3 rd party

consultants.

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MICHAEL J. LECLAIR, MBA

Glastonbury, Conne ct icu t 06033

8 60.430.1158 8 60.992.2519 m j le cl ai r71@gma il .com

http://www.linkedin.com/pub/michael-j-leclair-mba/a/326/14a/

Textron Six Sigma Black Belt Glastonbury, CT 10/2004 08/2006

Selected to participate in six weeks of intensive training sessions in Texas and Mirabel (Quebec), Canada.

Identified strategic improvement initiatives by overseeing value stream mapping sessions in two divisions.

Played a leadership and instructional role in conducting several two week training sessions for 25 Green Belts in Lean and

DMAIC methodologies as well as in supervising 6 Green Belts (combination of DFSS, DMAIC, and Lean).

Spearheaded a team that consolidated the Resort Finance Division from five office locations into one single cohesive operating

unit on time and under budget resulting in annual savings of $250K.

Planning Manager East Hartford, CT 03/2003 10/2004

Oversaw the Resort Finance Division’s financial planning and analysis activities while supervising two direct reports.

THE DOW CHEMICAL COMPANY (SPECIALTY CHEMICAL & CONTRACT MANUFACTURING)

Plant Controller Smithfield, RI 10/1999 03/2003

Initiated the implementation of financial objectives, policies, and procedures business wide as part of the Senior Leadership

Team for a start up biotechnology company.

Worked collaboratively with the Senior Leadership Team to support business growth through work process development,

management reporting, budgeting and forecasting, as well as capital and manpower resource utilization, with two direct reports.

Served as the local contact person in overseeing the acquisition process when Dow acquired the start up.

E A R L I E R C A R E E R

BOC GASES (INDUSTRIAL GASES)

Business Analyst Murray Hill, NJ 07/1997 10/1999

SYMBOL TECHNOLOGIES (BARCODE SCANNING TECHNOLOGIES)

Senior Financial Analyst Bohemia, NY 04/1996 07/1997

PRATT & WHITNEY (AIRCRAFT ENGINES)

Financial Analyst Middletown, CT 01/1991 04/1996

E D U C AT I O N

Master of Business Administration

ALBERTUS MAGNUS COLLEGE NEW HAVEN, CT

Graduated with Honors Kappa Gamma Pi National Honor Society

Bachelor of Science in Business Administration with Concentration in Accounting

EASTERN CONNECTICUT STATE UNIVERSITY WILLIMANTIC, CT

C E R T I F I C AT I O N

Certified Six Sigma Black Belt (2006)

K E Y C O M P U T E R S K I L L S

Microsoft Access, Excel, Word, PowerPoint, Project, Outlook – Visio – Business Objects – Crystal Reports – NOVA Receivables –

Documentum – Nexprise – Sugar (open source process management system)

INTERESTS

Volunteer Coach (Soccer & Lacrosse), Cross Training, Playing Saxophone

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