Customer Service Supply Chain
Resume:
Justin A Grater
Email:ab9d17@r.postjobfree.com
Education:
Purdue University
May 2004
Bachelors of Science: Industrial Technology
Associates of Science: Organizational Leadership and Supervision
Relevant Course Work:
Automatic Identification data capture Elements of distribution
Industrial safety Lean manufacturing
Management of change Production planning
Work History:
Thyssenkrupp Crankshaft Company
Jun 12 - to present
Logistics Specialist
. Inventory management of material (raw, WIP, scrap, finished).
. Coordinate with production on scheduling of material to produce.
. Review/submit production SAP reporting.
. Daily interaction with production on SAP reporting.
. Review/submit purchase orders for raw inventory.
. Daily balances of production reporting/balances of currencies.
Best Buy
March 12- Jun 12
Product Specialist
. Interact and demonstrate with customers on what products to purchase
(PC's).
Caterpillar
June 04 - Aug 11
Packaging Team Lead (June 09 - Aug 11)
. Worked with suppliers on packaging issues (safety, quality) of
products being shipped to our facilities.
. Worked with the LEC (logistics planning, supply chain) on packaging
issues that needed addressed.
. Work and assist with the packaging technician when needed.
. Inspected deliveries of incoming engine parts.
. Worked and interacted with supplier engineers on improving packaging
solutions which consisted of getting products to have part #'s on
individual parts for better self identification when packaging our
kits.
. Worked with packaging associates on making continuous improvement of
packing material.
. Worked with storage controllers on making constant improvement to
utilize space constraints.
. Assist on the production floor when needed to help maintain production
goals for our shipping department.
Shipping Team Lead (1st) (Oct 07 - June 09)
. Supervised up to 25 packaging associates.
. Responsibilities included making accountability of associates to pick
and pack material to customer satisfaction on a daily basis.
. Assist on the shipping floor and assist the shipping manager when
needed.
Second Shift Receiving Team Lead (Nov 05 - Sept 07)
. Supervised up to 15 receiving associates.
. Responsibilities included making accountability of associates to store
and sort material to maintain accurate inventory levels.
Second Shift Reman Team Lead (May 05 - Nov 05)
. Supervised up to 15 pickers and packers and receiving associates.
. Responsibilities included making accountability of associates to
pick/pack material and store/sort material to maintain consistent
inventory levels.
Caterpillar Logistics Reman Associate (June 04 - May 05)
. Responsible to complete daily tasks given by the team lead; shipping
and receiving to fulfill day-to-day operations.
Circuit City
Warehouse/Customer Service/Product Specialist
Nov. 01 - May 04
. Deliver customer their products and set up connections for TV and
component systems.
. Interacted and communicated with customers on daily issues (service,
rebates, and prices).
. Interacted and demonstrated products to customers with suggestions on
what to purchase.
Knights Inn
Maintenance
July 98 - Oct. 01
. Installed A/C units, electrical fixtures, and plumbing to hotel rooms.
Certifications:
. CPS/6-Sigma Green Belt Training
. CPS/6-Sigma Yellow Belt Training
. ThyssenKrupp Crankshaft Leadership Series (Oct. 2012 - May 2013)
Computer Skills:
. Microsoft Office (Word, Excel, Power Point, Access), SAP, Lotus Notes,
AutoCAD, and Solid Works
. Experienced with Supply Chain Systems (AMS,EPIX,MRP,MTS,OASIS,WMS)
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