Customer Service Supply Chain

Justin A Grater

Email:*******@*******.***

765-***-****

Education:

Purdue University

May 2004

Bachelors of Science: Industrial Technology

Associates of Science: Organizational Leadership and Supervision

Relevant Course Work:

Automatic Identification data capture Elements of distribution

Industrial safety Lean manufacturing

Management of change Production planning

Work History:

Thyssenkrupp Crankshaft Company

Jun 12 - to present

Logistics Specialist

. Inventory management of material (raw, WIP, scrap, finished).

. Coordinate with production on scheduling of material to produce.

. Review/submit production SAP reporting.

. Daily interaction with production on SAP reporting.

. Review/submit purchase orders for raw inventory.

. Daily balances of production reporting/balances of currencies.

Best Buy

March 12- Jun 12

Product Specialist

. Interact and demonstrate with customers on what products to purchase

(PC's).

Caterpillar

June 04 - Aug 11

Packaging Team Lead (June 09 - Aug 11)

. Worked with suppliers on packaging issues (safety, quality) of

products being shipped to our facilities.

. Worked with the LEC (logistics planning, supply chain) on packaging

issues that needed addressed.

. Work and assist with the packaging technician when needed.

. Inspected deliveries of incoming engine parts.

. Worked and interacted with supplier engineers on improving packaging

solutions which consisted of getting products to have part #'s on

individual parts for better self identification when packaging our

kits.

. Worked with packaging associates on making continuous improvement of

packing material.

. Worked with storage controllers on making constant improvement to

utilize space constraints.

. Assist on the production floor when needed to help maintain production

goals for our shipping department.

Shipping Team Lead (1st) (Oct 07 - June 09)

. Supervised up to 25 packaging associates.

. Responsibilities included making accountability of associates to pick

and pack material to customer satisfaction on a daily basis.

. Assist on the shipping floor and assist the shipping manager when

needed.

Second Shift Receiving Team Lead (Nov 05 - Sept 07)

. Supervised up to 15 receiving associates.

. Responsibilities included making accountability of associates to store

and sort material to maintain accurate inventory levels.

Second Shift Reman Team Lead (May 05 - Nov 05)

. Supervised up to 15 pickers and packers and receiving associates.

. Responsibilities included making accountability of associates to

pick/pack material and store/sort material to maintain consistent

inventory levels.

Caterpillar Logistics Reman Associate (June 04 - May 05)

. Responsible to complete daily tasks given by the team lead; shipping

and receiving to fulfill day-to-day operations.

Circuit City

Warehouse/Customer Service/Product Specialist

Nov. 01 - May 04

. Deliver customer their products and set up connections for TV and

component systems.

. Interacted and communicated with customers on daily issues (service,

rebates, and prices).

. Interacted and demonstrated products to customers with suggestions on

what to purchase.

Knights Inn

Maintenance

July 98 - Oct. 01

. Installed A/C units, electrical fixtures, and plumbing to hotel rooms.

Certifications:

. CPS/6-Sigma Green Belt Training

. CPS/6-Sigma Yellow Belt Training

. ThyssenKrupp Crankshaft Leadership Series (Oct. 2012 - May 2013)

Computer Skills:

. Microsoft Office (Word, Excel, Power Point, Access), SAP, Lotus Notes,

AutoCAD, and Solid Works

. Experienced with Supply Chain Systems (AMS,EPIX,MRP,MTS,OASIS,WMS)

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