Project Manager Engineer
Resume:
Rahul Awati
( PMP \ Cisco Sales Expert \ ITIL V* F )
Current Location : Pune, India . Phone- +91-976-****-***
**********@*****.***
. Around 9 years of core IT infrastructure experience as a Project Manager
with experience ranging from Presales, Business Development, Bid
Management and Solutions Sales
. Specialized in providing presales support to Account management team and
developing and responding to RFP/RFI's for Network Infrastructure
projects which comprise of Data Networks, Voice Networks, Data Centre
Technology, Collaboration, Operations Support Systems ( OSS ) and IT
Service Management Consulting
. Experience working on deals ranging from $ 50 K USD to $ 20 Million USD
. Possess in-depth knowledge of proposal preparation, bid management and
collateral preparation
. Possess in-depth knowledge and experience with telecommunications and
networked ( VoIP/LAN/WAN ) systems.
. Possess a broad level of knowledge across various technologies like
Borderless Networks, Unified Communication, Unified Computing Systems,
Data Centre Networks and Cloud delivery models ( IaaS )
. End to end understanding of the ITIL framework and successful
implementation of projects right from Service Design to Service
operations
. Rich overseas experience working with clients like Exxon Mobil and
Singapore Telecommunications
. Experience in Business Development, Partner Management, Margin Analysis,
Pricing strategies, IT solution designing, Project Management, Solution
creation and standardization, Presales and Bid Management
. Experience working in a culturally diverse environment and managing
virtual teams working from various parts of the globe
. In-depth understanding of Cisco Products and Services
. A skilled communicator with honed leadership, relationship management and
logical skills
2 Education
Degree: Masters in computer applications(MCA)
Institute: Bharati Vidyapeeth, Location: India
1
2 Degree: Bachelor Of Science (B.Sc)
Major: Physics (Shivaji University), Location: India
Certificate and Licenses :
. PMP
. Cisco Sales Expert v 6.0
. ITIL V3 F
Employment History
Employer: Nichepro
Client - Cisco Systems
Role : Engagement Manager
Location : Pune
Duration : 02/2012 to Present
Responsibilities:
> Working as an Engagement Manager for the Advances Services team in
EMEAR
> Responsible for independently handling the presales lifecycle for all
Customer requirements in the form of deals, RFP's, RFQ's and RFI's
> Responsible for working on Transaction as well as Subscription
projects
> Involved in Requirements gathering, Service Qualification, Scoping,
Risk Assessment, Pricing, Margin Analysis and drafting of the
Solutions response
> Understanding client's needs / enhancements, customization of service
offerings in consultation with SME's to provide solutions within the
stipulated timelines
> Analyzing customer's business and technology objectives by asking
probing questions that are relevant to the customer in order to
collect information for developing the response
> Keeping track of the deals pipeline using Salesforce and ensuring that
all allocated deals are prioritized based on various parameters and
are progressed accordingly
> Enabling the Sales community by providing bid management / presales
support
> Ensuring that the solution description, question responses,
assumptions and pricing are in line with the overall agreed bid
solution and approach
> Creating service quotes, NOS quotes, Statements of Work ( SoW ) based
on the customer requirements
> Liasing with various teams like Account management, Legals, Finance,
Delivery Managers to draft Statements of Work ( SoW )
> Tracking updates on all allocated deals and ensuring that the quality
of solution responses, service quotes, SoW's are in-line with the
parameters defined at the Business Unit level
Employer: Tech Mahindra
Role : Project Manager - Presales
Location : Pune
Duration : 08/2008 to Present
Responsibilities:
> Involved in Requirements gathering, Design, scoping and transition of
IT Service Management projects
> Understanding client's needs / enhancements, customization of product
accordingly and consult with technical team to provide solutions as
per the delivery schedules
> Developing and sustaining effective relations with clients to ensure
repeat / referral services
> Providing Solution designing on large-scale project / program
planning, execution and management, in tune with the core business
objectives
> Ensuring that the solution description, question responses,
assumptions and pricing are in line with the overall agreed bid
solution and approach
> Liaising with clients for obtaining sign-off of the sub-set solution
and with the global / regional teams to build compelling solutions
aligned with customer requirements
> Creating the transition plan which includes Due diligence, Knowledge
Transfer, Shadow support, Reverse Shadow support and Steady state
> Creating process maps and suggesting improvements in the As-is process
> Creating transition timelines using tools like MS Excel / MS project
> Negotiating with clients for Scope of Work approval, approvals for
resource estimates, timelines etc
> Identifying key performance indicators and mutually agreeing upon
SLA's and KPI's
> Identifying and capturing customers quality requirements and
supporting the operations teams to deliver as per defined quality of
service
> Liasion with the customers for approvals with regard to IT
infrastructure requirements and all other approvals for the operations
team to carry out their day to day operational tasks
> Effective communications and stakeholder management
Employer: Wipro Technologies
Title: Snr. Network Engineer
Location : Pune
Duration : 02/2008 to 08/2008
Job Duties:
> This role included working for the NOC team that supports one of
Wipro's biggest clients i.e. British Telecom. The NOC team is based
out of Pune from where, British Telecom's network is managed 24/7 on
an end to end basis.
> The role demands thorough knowledge of a variety of access
technologies like xDSL, PSTN, ISDN, Frame-Relay and leased line
circuits.
> The heterogeneous network comprises of a variety of high end Cisco
devices and includes troubleshooting of protocols like OSPF, EIGRP,
BGP etc.
Employer: Singapore Telecommunications
Title : Ops Manager - Senior Network Officer
Location : Singapore
Duration : 09/2007 - 02/2008
Job Duties:
> This role includes managing a part of Singtel's networks that provide
network services to Corporate Customers.
> It also includes leading a team of Network Operation engineers and
providing them with training and support wherever necessary.
> Managing a multi vendor network that comprises of Cisco, Juniper,
Extreme etc and migrating and upgrading these networks when found
necessary.
> Troubleshooting customer problems and resolving them within the
mentioned SLA's
> Configuring newly added devices with various protocols like BGP, OSPF
and EIGRP.
Client: ExxonMobil Asia Pte Ltd
Title: Network Engineer
Location: Singapore
Duration: 12/2006 - 08/2007
Job Duties:
> This role provides the network strategy for the corporate network at
a Global level. This objective is achieved through the delivery of
best practices, designed solutions with security and controls
statements and documentation in line with corporate guidelines.
> Participate or lead evaluation of network solutions/new technologies
> Investigating and resolving network related issues
> Maintain knowledge of current and emerging IP/Transport technologies
Employer: Optimum Solutions
Title: Senior Engineer- Tools
Location: Singapore
Duration: 06/2005 - 12/2006
Job Duties:
> Responsible for 24/7 Monitoring and diagnosing of Tier 1 production
support issues using various monitoring tools.
Employer: Viewtrust Technologies Inc.
Client: Friedman Billing Ramsey
Title: Jr. Network Administrator
Location: Pune,, India
Duration: 07/2004 - 03/2005
Job Duties:
> Network monitoring of our clients in the U.S. (Friedmen Billing
Ramsey) through our FBR VPN concentrator and escalating problems to
the U.S. engineers.
Personal Information
Full Name : Rahul Mohan Awati
DOB : 31st Aug 1980
Passport # E 6199061 ( valid until 2013 )[pic]
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