Medical Assistant Customer Service
Resume:
Jessica E. Smith
Kearneysville, WV 25430 **********@***.***
(C) 304-***-****
Summary
. Ability to work well independently or as an active team member to
reach company goals
. Committed to bring about real and practical results in people's lives
. Demonstrated skill in supervising an efficient, well-run department
Education
Associate of Applied Science in Medical Assistant
06/12
Program Accredited through the American Association of Medical Assistants
Kaplan University, Hagerstown, MD
. Overall GPA 3.00
Certificate - Medical Assistant
04/12
Program Accredited through the American Association of Medical Assistants
Kaplan University, Hagerstown, MD
. Overall GPA 3.45
Professional Skills
Injections (SC, ID, IM)
Histories and vital signs
EKGs
Blood finger sticks
Venipuncture
CLIA Waived Testing
HIPAA Guidelines
Billing and Coding
Medical Records
Referrals
Telephone Techniques
Scheduling Appointments
Externship Experience
Mountain View Family Practice
02/12-04/12
Medical Assistant Extern
. Performed back office duties including preparing patients for exam
. Prepared patient case files
. Completed insurance filing and necessary front office functions
Professional Experience
Cardiovascular Center of Hagerstown
06/12-Current
Medical Assistant
. Get patient vitals and information
. Preform EKG's, Place Holter Monitors on patients
. Inform the Doctor of anything new going on with patient and set the
mood
Stone Brook Inc. 09/11-01/12
Resident Care Giver
. Transfer clients to and from appointments and other events
. Assist clients with maintaining homes and preparing meals
. Ensure that clients take their medications and completed other
treatment programs
Pac Sun/Van Heusen Outlet, Leesburg, VA
04/11-09/11 - 06/08-10-09
Assistant Manager
. Performed opening and closing store party
. Completed weekly scheduling, payroll, and ensured sales goals were met
. Provided outstanding customer service at all times
Certifications
CPR & First Aid Certification
11/13
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