Sales Customer Service

ELENA JAVIER

***-** ***** ******.

Jamaica, NY 11434

(347) 642 - 0256

****.****@*****.***

OBJECTIVE

To secure a challenging sales position that will complement my abilities and provide me with growth and

opportunity..

WORK EXPERIENCE

Various Dept. Stores Bloomingdales, Saks 5th Ave, Bergdorf Goodman, Century 21, Macy’s, Sephora

Beauty Advisor- freelancer

Engaged and assist multiples customers per day, both within or as they approach the fragrances

counter or makeup and skincare counter and throughout the retail floor

Maintain the up to date clients information to drive sales and maintained customers services

Performed make over and facials, presenting the brands line cosmetics or skincare to customers

and training them in proper techniques for applying makeup or skincare

Use knowledge of products and services to build sales

Freelance for Channel, Christian Dior, Loccitane, Lancome and Prada

Fragrance specialist

Attended and participated in fragrance training

Experience in introducing explaining and demonstrating new scents and concepts

Arranged and displayed merchandise to promote sales.

Worked closely with vendors and freelancer in a joint effort to increase sales

Achieve daily, monthly store and company goals

Assist customers with their shopping and increase sales with product knowledge

Increase the Salvatore Ferragamo sales up to 55% in Macys

Worked with Various Perfume Brands: Polo, Ysl, Channel, Prada, flower bomb, Calvin Klein,

Lacome,Burberry, and more

Saks 5th Ave.

Assistant Sales Associate,

12/2010-05/2011

Inform customers about the Neu Lash products and Chella, and how to apply the products correctly

Trained 15 clients a day in a classroom environment with goals of 4 thousand dollars a day

Responsible for invoices and orders of high end cosmetic products which was inventoried nightly

Handled sensitive information from clientele who personally visited me and emailed me

Immigration Association

06/2004-05/ 2005

Personal Assistant,

Greeting Clients, walk ins, handle correspondence, multi-phone lines, organize files and records,

assist clients with appointments.

Worked on filling petitions, INS application and affidavits, translate documents from Spanish to

English

Responsible for setting up meetings, travel arrangements and maintained employer daily schedule.

Responsible of payments over 5 thousand dollars in payments, ordered offices supplies and

handled invoices

EDUCATION

Evergreen Associates, - NY NY Medical Office Practice Certificate

04/2002

William Taft High School, - Bronx, NY High School Diploma Received

06/2001

TCI, - NY,NY Human Services

Current

SKILLS & INTERESTS

Proficient in MS Office and web functions, Customer service skills, Bi-lingual, Strong clerical and

organizational skills

Contact this candidate