Customer Service Medical

HONGCAM TAN NGUYEN

**** ***** ****** *****

New Port Richey, FL 34655

Email: *************@*****.***

Cell Phone: 727-***-****

SUMMARY OF QUALIFICATIONS

- Doctor of Pharmacy

- Over seven years of pharmacist experience.

- Highly experienced in medication therapy management (MTM) and CMR

- Adept at all aspects of pharmacy operations, daily management and

inventory

- Supervised and train new pharmacists and pharmacy technicians.

- Keep abreast of new developments within the pharmaceutical industry.

- Dedicated to support the mission of pharmacy department by preventing,

identifying and resolving drug related problems to assure patient safety

and improve patient satisfaction and minimize health care costs.

- Excellent verbal and communication skills

AREAS OF EXPERTISE

- Problem solving and decision-making

- Great communication skills

- Fast learner

- Adaptable

- Organized, detail- and accuracy- oriented

- Strong work ethic

- Reliable

PROFESSIONAL EXPERIENCE

2006-Present

Registered Pharmacist, Walgreens pharmacy, New Port Richey, Florida

- Manage pharmacy operations, supervising staff and performing

administrative duties.

- In charge of Medication Therapy Management including comprehensive

medication review, new therapy consultations, immunizations, and

preventative health testing services.

- Dispense and compound prescriptions, and maintain accurate patient

records, dosing information and directions for use.

- Counsel patients regarding appropriate use of medications.

- Review patient profiles to closely monitor medication therapy and drug

interactions.

- Train new pharmacist, pharmacy student, pharmacist intern, and pharmacy

technician

- Provide information and advice regarding drug interactions, side effects,

dosage, and proper medication storage.

- Analyze prescribing trends to monitor patient compliance and to prevent

excessive usage of harmful interactions.

- Order and purchase pharmaceutical supplies, medical supplies,

medications, maintaining stock and storing and handling it properly.

- Maintain records, such as pharmacy files, patient profiles, charge system

files, inventories, control records for narcotics and controlled drugs.

- Provide specialized services to help patients manage conditions such as

diabetes, asthma, smoking cessation, or high blood pressure.

- Advise patient on the selection of medication brands, medical equipment,

and health-care supplies.

- Work closely with other health care professionals to plan, monitor,

review, and evaluate the quality and effectiveness of drugs and drug

regimens, providing advice on drug applications and characteristics.

- Compound and dispense medications as prescribed by physicians.

- Promoting in disease prevention by advocating and administering

immunizations

- Refer patients to other health professionals and agencies when

appropriate

- Plan, implement, and maintain procedures for dispensing, compounding,

mixing, packaging, and labeling according to policy and legal requirements,

to ensure quality, security, and proper disposal.

RELATED SKILLS AND QUALIFICATIONS

Sept 08- Present Licensed Immunization Pharmacist

Aug 06- Present Florida Pharmacist License FS50548

Aug 02 - Present CPR Certification

American Heart Association

Language Native speaker: Oral and written Vietnamese

EDUCATION

2002 - 2006:

Doctor of Pharmacy, Palm Beach Atlantic University, West Palm Beach, FL

1999 - 2002

Associate of Arts, Saint Petersburg Community College, Tarpon Springs, FL

1999 - 2000

Pre-Pharmacy Requirements, Pasco Hernando Community College, Hernando, FL

WORK EXPERIENCE

2000- 2002

Pharmacy Technician, Eckerd Pharmacy, Tarpon Springs, Florida

- Assisted the pharmacist in filling and preparing compound prescription

medications for dispensing, processed insurance claims, maintained an

inventory for prescription drug products, non-prescriptions drug products

and medical services.

Non-Pharmacy

May 1999 - 2002

Millennium Technology Services, Tarpon Springs, Florida

- Activities include customer service, marketing, sales, and

administration.

PHARMACY PRACTICE ROTATIONS

Feb 2006 Kinetics

Holy Cross Hospital

Fort Lauderdale, Florida

Alissa Fuller, PharmD, R.Ph

Jan 2006 Drug Information

Palm Beach Atlantic University

West Palm Beach, Florida

Wesley Lindsey, PharmD, R.Ph

Dec 2005 Internal Medicine

Good Samaritan Hospitals

West Palm Beach, Florida

Jeffrey Kyle, PharmD, R.Ph

Nov 2005 Advanced Community Pharmacy

Walgreen Pharmacy

Oldsmar, Florida

Willy Burgman, PharmD, R.Ph

Oct 2005 Pharmacoeconomics and Pharmacoepidemiology

Applied Health Outcomes

Palm Harbor, Florida

Laura Happe, PharmD, MPH

Sep 2005 Compounding

Pharmaceutical Specialties

Tampa, Florida

Robert Hoyes, PharmD, R. Ph

Aug 2005 Primary Ambulatory-Care

Bay-pines Veterans Affairs Medical Centers

Saint Petersburg, Florida

Carolyn Stephens, PharmD, R. Ph

Jul 2005 Advanced Hospital Practice

Lake Wales Medical Centers

Lake Wales, Florida

Don Haley, PharmD, R. Ph

Jun 2005 Community Pharmacy Practice

Walgreen Pharmacy

Saint Petersburg, Florida

Joe Moran, PharmD, R. Ph

REFERENCES

Available upon request

Contact this candidate