Customer Service Sales
Resume:
Karynn S. Whidbee
Nanuet, New York 10954
HYPERLINK "mailto:**********@***.***" ;**********@***.***
COSMETOLOGIST
To build and maintain a clientele providing exceptional service, as well as offering professional creativity to enhance any image and to gain more experience within my career.
SKILLS
Retail Sales Customer Service Excellence Cash-Handling Accuracy
Loss Prevention Credit Card Transactions Merchandising,
Stocking Administrative Reporting Time Management
Hair Styling Strong Interpersonal Skills Detailed Oriented
EXPERIENCE
Capri Cosmetology Learning Center, Nanuet, New York
Graduated Student Spring 2013
Learned the fundamentals of Cosmetology, from basic hair cutting, advanced hair cutting techniques, hair color knowledge, and product knowledge, to long hair designs. Studied all aspects of the cosmetology field such as hair, esthetics, and make-up and prepared to take the state board. Performed advanced hair color techniques such as highlights and color corrections on clients, as well as formulating professional hair color based on clients’ desire. Building and maintaining a professional relationship with clients on clique floor. Working the front desk reception area, this included greeting customers and answering phone calls in a courteous manner. Showed tremendous team effort by assisting classmates during difficult services. Maintained a safe and clean work environment at all times.
Accomplishments:
Completed 1000 hour Cosmetology program
Received several perfect attendance awards throughout the course
Commended by director Capri Bucks for high sales in up servicing clients
Displayed enthusiastic behavior towards clients and received several clients testimonials
Completed Nuts and Bolts Customer Service Training
House of Posh, West Nyack, New York
Retail Sales Associate/Second Key Holder, 2011-2012
Provide a courteous greeting & service excellence to customers. Know merchandise to assist customers with undecided purchases. Operating cash register, scanners and computers. As well as handling credit card transactions, collecting cash payments, being responsible for balancing the draw at the end of each shift. Performed opening/closing procedures. Constructing and a arranging store displays to achieve a visual image of the store merchandise. Provide a clean and safe work environment.
Cosmo Prof, Nanuet, New York
Retail Sales Associate/Second Key Holder, 2009-2010
Courteously greet customers and efficiently process transactions within busy, fast-paced retail environments. Operate cash register, scanners and computers to itemize and total customer purchases; collect payments and make change for cash transactions; and balance drawer at the end of each shift. Use knowledge of store products and services to build sells. Assist with store stocking, floor-sets, constructing and arranging displays, inventory and inventory inspection checks to ensure quality merchandise. Performed opening/closing procedures and daily bank deposits.
Accomplishments:
Commended by supervisors for flexibility in changing work hours when asked and filing in during scheduled off-days for absent employees.
Displayed a positive, helpful attitude on a daily basis that was consistently praised by customers and employees alike.
Received employee accommodation for high sells and exceeding quotas of promotional merchandise.
EDUCATION
Capri Cosmetology Learning Center, Nanuet, New York
Temporary Cosmetology License 2013
Rockland Community College, Suffern, New York
Liberal Arts & Humanities Associates Degree, 2010
Spring Valley Senior High School, Spring Valley, New York
High School Regents Diploma, 2008
TECHNOLOGY
Skilled at operating computerized cash registers, scanners and affiliated POS system
Proficient skills in Microsoft Office Programs
Experience with Guest Vision Point of Sales Software
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