VP - HR APAC

GAYATRI KUNJITHAYA

# L ****, Liverpool, Brigade Metropolis, Whitefield Main Road,

Mahadevapura, Bangalore - 560048

+91-959-***-****; ***********@*****.***;

http://in.linkedin.com/in/gkunjithaya

PROFILE SUMMARY

~14 years of work experience in Human Resource Management covering Hiring,

HR Operations, Performance Management, Succession Planning, Talent

Development, Learning & Development, Retention, Compensation & Benefits,

Payroll & HRIS, Statutory Compliance & Internal Audits, Policy

Administration and HR Digitization across Manufacturing, IT, ITES/BPO,

Media, Entertainment & Technology sectors. I have managed HR across eleven

countries including India (Bangalore, Hyderabad and Delhi), China,

Australia, Thailand, Hong Kong, Singapore, Malaysia, Japan, Hungary,

Romania and US. Throughout my career, I have undertaken multiple

assignments that provided me exposure to startups, business restructuring

and integration efforts.

WORK EXPERIENCE

Technicolor (July '10 - present)

Industry: Media, Entertainment & Technology

Vice President - Human Resources, APAC (July '12 to present)

In my current role at Technicolor, I am heading the Human Resources

function for the APAC region supporting over 2600 employees across nine

countries including India, China, Hong Kong, Australia, Thailand,

Singapore, Malaysia, Japan and South Korea and leading a team of over 30 HR

professionals in the region. The key focus in my role is to strategically

partner with the local leadership teams on HR in order to support their

business growth and operational imperatives. I also currently double up as

the HR Head for India, the largest growing site for the Group in the

region.

Key Accomplishments:

. Successfully lead the operational carve-out exercise in APAC for one of

the largest business divisions of Technicolor

. Conceptualized and proposed 'Key Contributor Development Roadmap' for

APAC to Corporate HR

. Reduced the HR headcount for the region while strengthening the team by

hiring senior resources coming from a diverse MNC background

. Successfully lead all restructuring assignments across the region,

especially in Thailand and China

. Provided guidance to the local HR team on the integration efforts after

the acquisition of Village Roadshow, the distribution center in Australia

for the Home Entertainment Services division.

. Worked with the Australia HR team on a difficult union renegotiation for

the Distribution Center

. Reduced recruitment spend in the region through aggressive use of Social

Media and Job Portals

Director - Human Resources India; Bangalore (July '10 -Jun '12; Continue to

support this role)

I lead a 15+ members HR team that supports ~1400 employees of Technicolor

India across Bangalore and Delhi. These employees are spread across three

business divisions - 'Digital Productions' division that includes Animation

& Gaming Studio, MPC (VFX studio), and DreamWorks Dedicated Unit (animation

studio working exclusively for DreamWorks), 'Media Services' that includes

Compression & Authoring, Subtitling, Digital Media and Technology Services

and 'Connected Home' division.

Key Accomplishments:

. Set up the HR organization for Technicolor in India with a customer-

centric structure of front-end HR business partners and a common backend

HR Operations team in Q3 '10

. Successfully implemented the HRIS system (local leave & attendance tool,

Adrenalin), HR4U (Global Database & Reward Repository by Success Factors)

and STEP (Online global performance management tool) for India

. Partnered with business divisions in hiring over 400 resources for India

in 2011 with improved metrics (cost per hire, turnaround time and new

hire retention)

. Conducted a detailed Training Need Analysis and defined the Training

Calendar from 2011-13; Introduced the Induction Program in a format that

fits the requirements of all divisions

. Designed the Technical/Creative Training Calendar and HiPo Artist

Development Program for A&G

. Successfully chalked out the leadership development roadmap for the India

leadership team through the "CreatiWe" Series, which has been

successfully managed from 2010-2013

. Streamlined the HR Processes with special focus on Recruitment,

Onboarding, Separation and Payroll processes while aligning them to the

requirements of Internal Controls & CDSA Compliance

. Introduced an objective, measurement-based Performance Appraisal System

and linked it to the increment & promotions process in order to build a

'performance-oriented' culture

. Streamlined and documented all HR Policies & Guidelines for India with

alignment to the global policies; Strengthened employee communication

efforts on changes through different channels

. Successfully partnered in building 3D-Conversion division in India in Q1

2011 where over 130 Artists were hired within a short span of 2 months;

the division was successfully restructured in Q4 2011

. Significantly revamped benefits management in India - Enhanced Group

Medical Insurance & Accident Insurance Policies, introduced self-

sponsored parental top-up, introduced the Life Insurance Policy and

changed the Broker & TPA for insurance management

. Brought several changes to Compensation and Payroll Management - Changed

the payroll service provider in 2012 in order to have employee-friendly,

technology-driven payroll services, changed the compensation structure

through introduction of Flexi Plan to enhances net income and made PF and

Gratuity more flexible for the employees

. Replicated the Group Bands & Grades for India to create alignment with

the global structure

. Introduced several employee engagement and staff welfare programs e.g.:

Employee Assistance Program, Concierge Service, Cafeteria, Online Library

Services, Annual Medical Checkup, Onsite Doctor Visit, CSR initiatives,

Women's Network, Family Day, Daycare Center, Fun Committee etc.

. Conducted the Employee Satisfaction Survey (2012 & 2013) and facilitated

action plan efforts

GENPACT (erstwhile GECIS) - Internal Transfer from GE India Corporate (Nov

'04 - Jul '10)

Industry: Business Process Outsourcing, Analytics, IT Services and ITES

Assistant Vice President - HR, Hyderabad (Apr '07 to Jul '10)

I managed HR for over 1000 employees across Hyderabad and Delhi supporting

service delivery for Finance & Accounting, Procurement, Order-to-Cash,

Collections and Customer Service for two strategic automotive customers. In

2010, I was given additional responsibilities for leading HR for one

marquee US Retail Healthcare customer in India. The Healthcare account was

one of the largest deals awarded to Genpact and positioned to be over 1000

people globally across US, Philippines and India.

Key Accomplishments:

. Part of the core deal team from the RFI stage that worked on winning the

largest F&A account and the first retail healthcare client of over 1000

employees across US, India and Philippines in Dec '09; Conceptualized and

created the Rebadging Plan of over 500 employees in the US as a part of

the deal structure

. Setup a team of over 500 employees in Hyderabad over 12 months to serve a

major global automotive manufacturing client

. Institutionalized Genpact's HR Best Practices across Automotive CoE with

specific focus on employee engagement and retention since '08

. Significantly improved the employee engagement and retention levels for a

strategic automotive client in its 5th year of operations vis- -vis prior

years through a series of initiatives in '09

. Major improvement in 'C&B as % of Revenue' metric by reducing Bench, Band-

mix and Effect on Pay while increasing Supervisory, Management and

Support spans year on year for Automotive CoE

. Closed '07, '08 and '09 with one of the lowest attritions in Genpact

India for a Top 5 customer

. Ranked amongst top 3 business units on employee satisfaction globally

with a survey penetration of 94% in 2008 Gallup Employee Satisfaction

Survey

. Ranked #1 for '09 and #5 position for '08 in Corporate HR Scorecard that

measured employee engagement & HR process effectiveness metrics across 35

business verticals/accounts in India

. HR Lead for the decoupling efforts of over 100 Finance & Accounting jobs

from Romania and Poland Service Delivery Centers to India that involved

significant change management efforts both internally and with the client

Senior Manager - HR, Romania (Apr '06 - July '06) and Hungary (July '06 -

Mar '07)

. Lead HR for an automotive major client with over 200 employees supporting

service delivery for Finance & Accounting and Customer Service in

Budapest, Hungary

. Designed and implemented a real-time online people management tool for

proactively tracking the attrition risk of employees and better manage

internal movements

. Developed Expatriate C&B Policy and Process Guidelines for movement of

employees from India to Romania on short and long term assignments

Manager-HR, Finance & Accounting CoE, Bangalore (Nov '04 - Mar '06)

. Lead HR for over 300 employees in the Finance & Accounting service

delivery team in Bangalore

. Part of the core team that planned and executed the restructuring of this

team from Bangalore to Hyderabad and Kolkata; Involved in setting up F&A

in Kolkata as a new site

GE India Corporate (IGE Training), Bangalore (Jun '02 - Nov '04)

Industry: Six Sigma & Management Consulting and Learning Solutions

Program Manager - Learning & HR Best Practices Solutions

IGE Training was the training and consulting arm of GE India that worked

closely with all divisions of GE in India and their key customers and

suppliers in India. The division was into Six Sigma implementation &

training, HR Consulting and Leadership Training & Development. My role

involved business development, relationship management and creating

customized solutions for leadership training and HR best practices along

with the core practice group.

GE Global Technology Solutions, Bangalore (Aug '01 - Jun '02),

Industry: Information Technology

Assistant Manager - Human Resources

GE GTS (now a part of John F Welch Technology Center India) was responsible

for application design, RTS and maintenance of IT Applications for GE

Aircraft Engines & GE Appliances globally. As the HRM, I was responsible

for hiring over 300 software professionals and the implementation of GE

Policies and People Best Practices.

Sasken Communication Technologies, Bangalore (Jan '01 - July '01)

Industry: Information Technology

Associate - Human Resources

As a part of the C&B team, I revamped the Medical and Accident Insurance

Policy and outsourced insurance administration to third party service

provider that significantly improved the turnaround time and quality of

service to employees.

Toyota Kirloskar Motor Limited, Bangalore (May '00 - Dec '00)

Industry: Automobile Manufacturer

Management Trainee - Human Resources

Recruitment Lead responsible for hiring forecasts, requisitions management

and hiring and selection of shop-floor workers and junior to middle

managerial staff.

EDUCATION

Degree University Year Accomplishment

Post Graduate Diploma in SDM-IMD 1998-20 Gold Medal in HR

Management Studies Mysore, 00 (sponsored by ACC)

(Specialization: HR) A.I.C.T.E

Bachelors in Business Bangalore 1995-19 Topped College in

Management (Specialization: University 98 Marketing

Marketing) Management

TRAINING

. Mar '13 (Technicolor), San Francisco - Attended a week long training

program titled 'From Innovation to Business Success' on innovation &

business strategy at Stanford Graduate School of Business as a part of my

Group HiPo Development Roadmap

. Sept '12 (Technicolor), Paris - 'Assertive Leadership Skills Workshop' by

Korn-Ferry Lominger

. Mar '12 (Technicolor), Paris - 'Advanced Coaching Skills Workshop' by

Korn-Ferry Lominger

. Apr '11 (Technicolor), Los Angeles - 'Leadership Competencies & 360

Degrees Assessment Training' by Korn-Ferry Lominger

. Oct '09 (Genpact), Gurgaon - 'Commercial Leadership Program' by Imparta

. Aug '09 (Genpact), Hyderabad - 'Executive Leadership Development for

Women' by WILL Forum for high potential emerging women leaders positioned

to take on bigger roles

. Apr '08 (Genpact), Hyderabad - Was among the AVP+ group handpicked for

'Presentation Skills Workshop' facilitated by Mr. Pramod Bhasin, CEO &

Chairman

. Feb '08 (Genpact), Gurgaon - Trained & certified in the Hay's Job

Evaluation methodology by the Hay's Group

. Jan '07 (Genpact), Hyderabad - Seven Habits by Steven Covey Training

Institute

. Sept '04 (GE Corporate), Bangalore - HR Development Forum by GE India

Corporate

. July '04 (GE Corporate), New Delhi - Change Acceleration Process (CAP) by

GE India Corporate

. Dec '03 (GE Corporate), Bangalore - Trained & tested in Six Sigma Green

Belt DMAIC

. July '99 (SDM Institute for Management Development), Mysore - Certified

in Transactional Analysis (Introductory course) by Transactional Analysis

Society of India

RECOGNITION & AWARDS

. 2011-13 (Technicolor): Identified as 'HiPo' for two consecutive years in

2011 & 2012 and Group HiPo in 2013. While the HiPo Program identifies the

'Top-200' talent from across the Group to go through a structured

developmental program, the Group HiPo hand-picks the 'Top-30' talent in

the Group of over 12000 employees worldwide.

. Feb '08 & '09 (Genpact): A rare opportunity of being handpicked two

years in a row to present at the prestigious FOCUS, an annual event

hosted by Mr. Pramod Bhasin, CEO & Chairman to bring together 500 senior

customers and select senior employees of Genpact globally.

. Human Resources Leadership Program - HRLP (Nov '05 - Oct '07): Topped the

HRLP Program (batch of '07), which is a 24-month fast track leadership

development program designed for high potential HR professionals in

Genpact. My three rotations were split between roles in Bangalore (Nov

'05 - Mar '06), Europe (Apr '06 - Mar '07) and Hyderabad (Apr '07 - Oct

'07).

. June '08 (Genpact): 'Diamond Award' (second highest category of award)

for outstanding performance in setting up a key F&A account in Hyderabad

and leading efforts on the implementation of people best practices

. Dec '06 (Genpact): 'Gold Award' (third highest category of award) for

outstanding contribution in the development of a digitized solution for

tracking the attrition risk and internal redeployment of employees in

Hungary

. Jan '06 (Genpact): Team Award for outstanding contribution towards the

restructuring of Finance & Accounting service delivery team in Bangalore

and its movement to Kolkata and Hyderabad

. May '04 (GE India Corporate): 'Outstanding Performer Award for 2004' for

commitment and contribution towards growing revenues, margins, customers,

geographies and products for IGE Training from Mr. K Murali, Country HR

Leader - GE India

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