Customer Service Quality Control
Resume:
John Michael Allen
*** ******* ****** ******, ** 29642
*.*******.*****@*******.***
Talents and Abilities
My professional experience has helped develop talents and abilities in me that will be of great value
in my next place of service.
- I am dependable and self motivated.
- I take personal responsibility for organizational goals.
- I am tenacious and I persevere to accomplish goals.
- I am hands on and lead by example.
- I am very creative.
- I am willing to develop new methods or solutions to problems.
- I am willing to train others to meet new challenges..
- I am warm, outgoing, optimistic, encouraging and attending to the needs of others.
- I am orderly and organized.
- I am loyal to an organization and in my relationships.
- I will give my all to help reach a shared vision.
Professional Experience
Freelance Sign Work, Easley, SC, May 2011 - Present
Provide production and graphic design assistance to local sign companies on an as needed basis.
Commercial Engraving, Inc., Greenville, SC, October 1994 - May 2011
Operations Manager
- Oversight of daily plant operations including training, production, graphic design, quality control,
purchasing, personnel, customer service, facilities management, pricing and invoicing.
- Oversight, scheduling and training for production processes including laser engraving, rotary
engraving, sublimation, vinyl graphics, screen printing, cnc machining, digital printing, painting,
fabrication and installation.
- Provided all aspects of customer service including counter sales, outside sales, quotes/pricing,
construction project bids, graphic design, production proofs, order writing, quality control, permit
acquisition, problem solving and customer education.
- Hired and trained a dedicated, loyal staff to excel at the multiple tasks required to manufacture
effective, quality products and exceed our customers expectations.
Available Sign Supply, Inc., Greenville, SC, March 1989 - October 1994
Screen Printing Department Head
- Oversaw daily screen printing operation including training, production, quality control and personnel.
- Coordinate with other departments the flow of materials and artwork required to manufacture quality
finished products.
- Hired and trained a dedicated, loyal staff.
Education
Clemson University - School of Architecture
Charleston Southern University
Easley High School - 1986 Graduate
References
Available upon request.
Contact this candidate