Lucy Parida
VP, PMO Manager at Bank of America
*********@*****.***
Summary
Responsible for project management function providing leadership, coordination, and management of PMO
processes, and best practices, works with team that provides project management support to program\ project
managers, oversee the project execution, resource allocation, issue/risk management, utilize PMI best practices
to improve process gaps and be complaint, program\project adherence to enterprise standards, leading
multimillion dollar regulatory initiatives & making sure the programs are flawlessly executed on time,
optimized project operation that reduced technology spending, and reduced time of solution delivery, fast
tracked management career demonstrated by the ability to build peak performing teams and remove process
waste and obtain maximum return, valued contributor in contributing world-class enterprise program
management offices and technology capabilities though strategy, design, innovation and process improvement.
Align IT strategy, service program and project management based on business objective and customer needs.
Passionate about innovation, experienced consulting smaller IT organizations to build successful IT & PMO
organization by introducing process re-engineering, framework, methodology, risk, change management, and
making the organization audit and compliant proof.
Key Skills:
Business driven IT Strategist, Lead Regulatory programs
SDLC Methodology (Waterfall - DMAIC, Agile etc)
Oversight & Mitigation of Escalation items
Transition Programs (related to Bank of America merged with Countrywide)
Risk Mitigation & Control Ranking, Prioritization, Budget & Resource Optimization
Process Enhancement
Bridge Gaps between onshore & offshore processes
Enterprise and Project Governance
Execution of Project & Program Management Framework in the entire organization
Access Management, Lead Operation & Production Support
Work with Technology partners, Line of Business & Third Party Vendors
Release & Configuration Mgmt.
Experience
VP, PMO Manager, Process Enhancement at Bank of America
May 2012 - Present (1 year 2 months)
Process Re-engineering of Programs and projects to follow accurate PMLC/SDLC methodology and
framework. Engaged in Adoption of Agile (SDLC) methodology throughout the company. Engaged in
Waterfall and Agile Tool Simplification Roadmap with recommendations, impacts.
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Execution of Mortgage Programs to adhere to Office of the Comptroller of the Currency (OCC), Department
of Justice (DOJ) & Federal Housing Finance Agency (FHFA) policies to ensure compliance with legal
parameters as well as company policies. Lead & influence strategic direction and develops tactical plans to
proactively drive innovative business solutions by practicing Six Sigma Methodology,
As part of the Escalation team, responsible to track and monitor risk items for entire LAS and HL
organizations, Resource planning, Resolve financial anomalies, assist the Line of Business (LOB), Change
Execs, and Tech Execs.
Portfolio prioritization and re-balancing.
Responsible for Relationship Management / Account Management of client / business area in information
technology activities.
Facilitator to optimize technology key initiative funding to reduce risk and support key programs, Interact
with senior execs on the progress of high priority regulatory projects on a weekly basis.
Monitor Project sign-offs, dispatch, & milestones. Monitor project life cycle to track progress.
Monitor & mitigate data discrepancies like flash sizing vs. sizing after each tollgate, resource planning (actual
vs. forecasting), and budget.
Share burn rate report with Senior Tech execs and managers, and work towards resolution.
Centralized Application Access Control (700+ applications), streamlined process by adhering to the Service
Level Agreement (SLA).
Memeber of ISACA (http://www.isaca.org) - Information Systems Audit and control Association for IT
Goverance, Risk, Audit Professionals
VP, Sr. Service Delivery at Bank of America
August 2009 - May 2012 (2 years 10 months)
Worked closely with executives, stakeholders, change management, governance, PMO, finance teams to align
portfolio budget, forecast & resource planning. Gap analysis, managing more than 100
projects/programs/portfolios worth over $100M in multiple organizations with high visibility to senior
executives by controlling burn rate reports and keeping the budget variance within +/- 3%.
Automation of tools & techniques for effective management of projects from initiation through Control
phase. Use dash boards, operational metrics, trend analysis, scorecards by introducing automation for service
delivery and production support.
As part of the Escalation team, responsible to track and monitor risk items for entire LAS and HL
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organizations, Resource planning, Resolve financial anomalies, assist the Line of Business (LOB), Change
Execs, and Tech Execs. Portfolio prioritization and re-balancing. Responsible for Relationship Management
/ Account Management of client / business area in information technology activities. Facilitator to optimize
technology key initiative funding to reduce risk and support key programs, Interact with senior execs on the
progress of high priority regulatory projects.
1 recommendation available upon request
Manager, Sysytem Analysis & Support at Legacy Countrywide Home Loans
October 2004 - July 2009 (4 years 10 months)
Managed offshore teams for development effort.
Performed Vendor evaluation and Gap analysis between Enterprise Tool Mercury ITG and Clarity/Niku
based on performance and $ spending.
Worked with Governance, PMO and Line of Business on risk scoring, prioritizing, and associated budget
forecasting.
Implement capacity planning with resource demand feature in Clarity tool for Wholesale and other Mortgage
organizations to become pro-active rather than reactive.
Production support, Single Point of Contact (SPOC) for level 1 and level 2 support team.
Involved in writing proposals, project charters, and business requirements.
2 recommendations available upon request
Lead Consultant for Application Development Team at Misys Healthcare Systems
July 2004 - October 2004 (4 months)
Gathered business requirement (BRD) from LOB to enhance existing reports for managements.
Worked with developers to find gaps of complex reports and customize for senior execs
Consultant at Silicon Alley Group (http://www.sag-inc.com/)
January 2004 - October 2004 (10 months)
Help building a new company, played a major role in strategy, design thinking with the core management
team, and write proposal to get in-house projects, resource planning, project execution methodology,
framework, transparency in documentation,RFC, managed multiple concurrent projects involving internal
clients, third party vendors.
VP Technology & Marketing Head at Silicon Alley Entreprenur Club (SAEC), NY
January 2002 - January 2004 (2 years 1 month)
Website: http://saeclub.com
Lead the tech team based on business strategy, short listed business proposals of entrepreneurs for Venture
Capitalists (VC), partnered with marketing teams of law & IT firms for sponsorships, worked with PR
companies for marketing strategy.
Operation head at ACTV
December 1999 - January 2002 (2 years 2 months)
Responsible for a broadcasting team for pushing TV programms like "ripley's believe it or not" via internet,
played a moderator role between marketing and opeartion team
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Assistant to Unix Administrator at Dow Jones
June 1999 - November 1999 (6 months)
Server maintenance, helped instructor to set up labs and students in the training lab.
Skills & Expertise
Software Project Management
Business Analysis
Process Improvement
Vendor Management
PMO
Change Management
SDLC
Banking
Risk Management
Program Management
Project Portfolio Management
IT Strategy
Analysis
Business Strategy
Management
Cross-functional Team Leadership
Six Sigma
Education
University of Delhi
Ph.D, Biochemistry
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Lucy Parida
VP, PMO Manager at Bank of America
*********@*****.***
3 people have recommended Lucy
"Lucy is a very knowledgeable person. She has totally championed support operations and is a very organized
person. She is a great problem solver and always has a “Can Do” attitude. She is a great person to work with."
Vineet Agarwal, Product Manager, Countrywide Financial Corporation, worked with Lucy at
Countrywide
"Lucy worked in the PMO group of my Technology Support Services organization. She was responsible for
completing Clarity development projects. She was knowledgeable and responsive to clients. Over time, Lucy
has continued to expand her portfolio management expertise."
Maralyn Rosenblatt, Senior Vice President, Technology Support Services, Countrywide Financial
Corporation, managed Lucy indirectly at Legacy Countrywide Home Loans
"Lucy is very knowledgeable and a hard worker. Lucy can always be counted on to get the job done. She has
excellent project management, SDLC, PMLC and problem solving skills and is a pleasure to work with."
Steve Bowen, 1st VP, Project Management & Applications Development, Countrywide
Financial, managed Lucy at Legacy Countrywide Home Loans
Contact Lucy on LinkedIn
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