Sales Customer Service
Resume:
Tobie Oliver
936-***-****. **** Knollcrest,Montgomery Tx 77356 ************@*****.***
Objective: Obtain
position where my experience will be a valued contribution and employ the
opportunity to grow with new challenges.
Professional Profile:
Self motivated individual with 20+ years experience in sales / customer
support. Trained to maintain profitability with proven success in
capitalizing on growth opportunities through organized strategy. Evaluated
as top performer in class consecutively over multiple terms earning 16
achievement awards and consistent monetary incentives. Established sales
professional proficient in Microsoft Office Suite as well as various CRM's.
Employment:
Assisted Living Concepts 6/12- present
Residence Sales and Marketing Manager
Responsible for all residents move ins, Write and submit all public
relations press releases Attend networking community events . Communicate
with all area drs, healthcare hospitals and any health related companies.
Build relationships with senior providers to get referrals Hold 2-3-ongoing
house events and promotions for community. Make no less than 20 sales calls
weekly 5 home visit per week 5 family calls weekly Everything documented
in CRM daily with outcomes. Plan all in house tours complete with
information for health providers and potential residents. Back up RD and WD
needed, complete month end performance report
Assure all apts are cleaned and move in ready at all times build
relationships
Responsible for all marketing and sales related duties. proven record of
consistent sales, help and related all present and potential residents
back up to RD and WD, attend conference calls daily with regional sales
managers and residential mangers attend daily staff meetings to communicate
about daily operations, daily sales weekly sales reports Work monthly MOD
or when needed. Be on call for any tours or inquiries. I have exceeded
quarterly goals earning raise and bonus.
ly
Investor Relations, Paychest Inc. 09/10 - 5/2012
Sales Consultant:
Provide communication and financial management services based on individual
requirements. Receive and prepare documents, samples and packages for
forwarding to executives of all levels under strict deadlines. Maintain
interaction with clientele ensuring direct, open lines of communication are
available when required. Responsible for maintaining database across
multiple platforms in a timely manner.
Anchor Graphics 7/08 - 9/09
Sales Consultant / Service Representative
Managed 150+ accounts, ensuring all graphic requirements were met under
deadline. Addressed and resolved client discrepancies daily. Utilized
creative processes in design and branding for multiple cellular and
property tow organizations. Operated printing press inspecting final output
for quality and accuracy.
Precept Financial Solutions 3/05 - 4/08
Senior Debt Specialist,and inside sales
Analyzed and devised detail work strategies in order to streamline weekly
sales goals. Independently outperformed associates consistently, earning
maximum sales incentives of up to $1000 monthly. Coordinated with various
CRM's maintaining multiple leads and potential clients. Produced and
designed weekly, monthly and annual budgets for clientele in hardship
situations. Counseled qualifying customers for debt settlement program.
DebtTXS 6/03 - 7/04
Senior Debt Analyst
Consistently met and exceeded production goals: contact 80+ clients daily
and maintain 40% to 50% closing rate. Performed inbound and outbound sales
based on debt analysis and knowledgeable presentation of debt relief
programs. Designed and developed legal contracts relating to consumer
requirements. Lead team in quality assurance, identifying inaccuracies and
solution development. Proven performer based on multiple monetary awards
and recognition. Conducted customer service training for team members
with an emphasis on service skills.
Clear Channel Communications 1/02 - 3/03
Account Executive
Prospect for new clients through cold calling. Designed promotional
material for local and agency accounts. Developed proposal packages for
new and existing clients. Managed clients on location remotes and
promotions. Attended all company trade shows and events.
Dusty's Attic 10/96 - 9/00
Owner / Manager
Purchased, inventoried, stocked all material received. Coordinated new and
used assets from auctions, dealers and wholesalers. Designed all point of
purchase displays, signs, and weekly adverts. Developed advertising model
for monthly airtime. Directed staff of up to 5 associates maintaining
payroll, attendance and schedules.
Lawton Constitution Newspaper /Brite Voice System 09/93 - 6/96
Account Executive, Display Advertising
Sold display advertising to local and national clients. Designed
advertising layout, copy. Worked with in very strict deadlines. Maintained
and exceeded sales goals through out my term of employ. Managed and
programmed voice computerized information system.
Fox 18 TV 11/92 - 12/93
Branch Sales Manager
Sold airtime to local and agency accounts for Texas television station,
worked with production crews on filming and designing commercials. Placed
client's commercials in selected time frames according to rate and
programming.
Education:
Cameron University- Lawton, Ok
Lawton High School- Lawton, Ok
References:
Russell Yarbrough - CEO
- President
Precept Financial Solutions
Linda Waldon GM at
April Sound Montgomery TX
Ph.POA 936-***-*****
Samantha Cole - G M
Gap Communications, Wichita Falls, Tx
Ph. 940-***-****
Many more reference's at request
Contact this candidate