Customer Service Sales

AMY TRUJILLO

• Home: 805-***-**** • Cell: 805-***-**** • ********.****@*****.***

Professional Summary

Obtain a better position that utilizes my skills and qualifications in my field of interest.

Skills

Fashion styling

Sewing

Superb eye for style

Problem solving skills

Trend forecasting

Bilingual/conversational Spanish

Excellent customer service/retail experience

Great time management skills

Ability to work in teams

Illustrator/excel/Photoshop skills

Able to execute a perfect floor set

Work History

Intern, 05/2013 to 06/2013

Chic Little Devil – 1206 Maple Ave, 11th Floor Los Angeles CA 90015

Assist in house stylist with clients and walk ins.

Re-Merchandise show room to keep an organized presenatable workspace for clients

Research contact info for future PR clients.

Pick out appropriate outfits for celebrity red carpets, photo shoots, commercials, appearances, etc.

Store Manager, 09/2012 to 06/2013

Sunglass Hut – Ventura, CA

Understands sales and profit plans to make sure both LY and daily goals are met

Maintains inventory control and secures all merchandise according to plan.

Recruits, trains, and develops quality associates through motivating and constructive feedback.

Organize and complete daily, weekly, monthly paperwork such as scheduling, daily sales forms, payroll,

closed loops, transfers, damages, etc.

Accurately displays merchandise and marketing visuals according to plan.

Assistant Store Manager, 04/2012 to 10/2012

Sunglass Hut – Camarillo, CA

Responsible for driving customer sales ensuring customer satisfaction

Ensure staff is up to date with policies procedures and sales.

understanding profit plans to communicate effective sales plans to associates

Responsible for daily paper work

Pertaining knowledge on business competitors as well as trends and any additional customer request

Maintain store appearance

Assistant Manager, 06/2011 to 07/2012

Aldo Outlet – Camarillo, CA

Worked directly with both store and district managers to improve operations, sales and profitability.

Continuously reviewing and managing team performance Supporting the store manager in identifying business

opportunities Providing excellent customer service Delegate work and give tasks to individuals to do.

Responsible for making associate schedules and payroll Overseeing staff in making sure daily, weekly and

monthly goals are being met.

Lead Visual Merchandiser, 09/2008 to 06/2011

Forever 21 – Ventura, CA

Supported management efforts to integrate both operational and visual objectives

Supported the company vision through execution of visual merchandise presentation in store location

Maximized sales and visual impact through optimal arrangement of tables, fixtures, walls and mannequins

Maintained/updated floorset shops as merchandise sells through while upholding visual standards

Worked directly and enthusiastically with Sales Associates, managers and customers

Visual floorsets

Visual/Marketing installations Launches of new lines, products and promotions.

Education

Associate of Arts: Merchandise Product Development, 2010

Fashion Institute Of Design and Merchandise (FIDM) - Los Angeles, CA

Trend research and analysis.

Ability to translate trends into product designs for targeted customer.

Ability to create seasonal concept boards and technicalpacks

Ability to sketch original concept in a flat sketch.

Knowledge of colors, fabrics, trims, and raw materials.

Knowledge of garment construction, for example flat patternmaking.

Line sheet development.

Proficient in PC programs Microsoft Word, Excel, Photoshop, Powerpoint, and Adobe Illustrator.

Strong Oral and written bilingual communication skills

Strong knowledge of styling and manican installations.

Able to create complete clothing Line from the ground up.

Contact this candidate