Customer Service Sales

Jin Choi

**-** ***** #*** ********, NY *****; H/C: 718-***-****

***.******@*****.***

OBJECTIVE

A position in the field of finance that will best utilize and encourage my

skills and experience in order to best contribute to the success and

profitability of the corporation

EDUCATION

Bachelor of Business Administration (BBA), 01/06 - 06/10

Baruch College, CUNY, Manhattan, NY

. Finance and Investment Major/English Minor

Course work included: Micro/Macro/Int'l Economics, Business Statistics,

Management, Financial Accounting, Info Systems & Technologies, Finance,

Options, and Technical Analysis

. Dean's list: Spring 2009

. GPA: 3.1/4.0

SKILLS

Applications: MS Word, MS Power Point, MS Access, MS Excel, Photoshop,

Adobe Indesign

Language: Fluent in Korean

Certification: Series 7 License (exp), Series 3 License (exp)

EXPERIENCE

Finance/Services

Head of Partnerships 05/11 - Present

Alpari (US), LLC, New York, NY

. Provided turnkey solutions for FX and Futures introducing brokers and

money managers seeking customizable business solutions

. Monitored and processed monthly performance fees for CTA's and exempt

money managers

. Cultivated knowledge of various trading products and FX trading platforms

while interacting with the front office both institutional and retail

clients for multiple client inquiries and requests

. Liaising to onboard clients using FIX protocol and assisted with FIX

trading and market data issues

Bilingual FX Sales/Support Associate 02/11 - 05/11

FXDD, New York, NY

. Assessed various types of customer needs through email, live-chat and

phone calls for both English and Korean speaking clients

. Maintained back office support to thoroughly creating and handling all

new and existing accounts

. Demonstrated positivity and high morale while effectively providing

customer service during undermanned night shift

Entry level Financial Advisor 10/09 - 1/10

Meyers Associates, L.P., New York, NY

. Established new client base through personal contacts, cold/warm calling

and mailings

. Aided administrative support for senior broker in processing buy/sell

orders, maintaining client databases, and assisting in evaluations of

client portfolios

. Displayed activeness in networking and arranging team meetings and

interviews

Military

U.S. Air Force - Staff Sergeant 10/01 - 03/07

. Trained and targeted career progression for airmen under supervision

. Dedicated to duty while deployed to Balad, IRAQ in support of Operation

Iraqi Freedom

. Adapted quickly to fast-paced work environment while successively

completing each job for its missions.

. Performed analytical abilities contributed to executing given technical

problems

. Established team work to assemble diverse inputs for problem-solving and

decision-making

REFERENCES AVAILABLE UPON REQUEST

Contact this candidate