Human Resources Development

V. MIKAL JACKSON CPC

**** ****** ***** **

Marietta, GA 30064

Cell -404-***-**** - Other - 678-***-****

E-mail: *****.*******@*****.*** LinkedIn www.linkedin.com/in/hrmikal

HUMAN RESOURCE PROFESSIONAL

Hands on Leader

Highly accomplished human resources leader who has demonstrated

achievements in human capital development for multimillion dollar

companies. Superior strategic planner known for pioneering visionary new

programs and processes aimed at fueling exceptional productivity and

boosting efficiency with a specific focus on retention. Creative problem

solver, big picture thinker, instructor, team mentor and communicator with

a proven ability to develop cutting edge recruitment and training

strategies which increase staff capability while substantially heightening

performance levels.

Strategic Business Planning ( Benefit plans ( Problem solving ( Change

management

Organizational development & planning ( Microsoft Suite ( Performance

management systems

Employee retention ( Career development ( Human resources strategies (

Career paths & metrics

Team leadership, mentoring & training ( Branding strategies ( HR technology

implementation

PROFESSIONAL EXPERIENCE

HUMAN CAPITAL INITIATIVES, Atlanta, GA ( 2008 to present

Certified Career Transition Coaching Nationwide

Coach/Owner

Coaching services to include resume writing services, assisting clients in

developing job search strategies and the preparation for interviewing;

publishing weekly job search newsletter with a readership of 110,000+ and

providing monthly webinars. JLC is now affiliated with 11 national coaches

serving over 1,234 clients over the last three years.

Also assists companies with the development of their Reduction in Force

process and services provided to those who are affected by the RIF. Human

Resources consulting to local businesses faced with the need to downsize.

HR support in areas of HR technology, and employee retention consulting.

ROBERT CHARLES LESSER & COMPANY, Atlanta, Georgia ( 2006 to 2008

Real estate consulting firm with offices in Los Angeles, Washington, D.C.

and Orlando

Vice President, People & Culture

Handpicked to implement first senior-level human capital leadership

position. Created employment branding strategies to enhance employment

experience and attract superior talent. Developed more efficient

administration through adept technological advancements. Ensured continued

compliance with business needs by spearheading strategic human resources

focus. Expertly manage talented team of 7 human resources professionals.

Collaborated with C-level leadership to devise human resources initiatives

and resolve operational issues. Directed human capital strategic focus to

guarantee all ongoing business demands are met.

Specific Accomplishments:

. Significantly reduced recruiting administrative costs by 36% and

improved recruitment capability by initiating application tracking

system.

. Increased job offer acceptance rate to 92%, up from 62% the previous

year, through implementation of new career path and compensation plan as

well as improved recruitment branding/opportunity marketing targeting

top tier universities.

. Elevated operational efficiency by redesigning career path and

compensation plan for both the consulting and operational divisions

. Impacted staff expertise and teamwork through creation of employment

brand, RCLCO, orchestrating design of all employment materials, benefits

and perks.

. Produced 30% reduction in employee turnover over previous year by

utilizing improved staff development and team building strategies.

. Maximized team career development with design of web based 360 degree

performance process.

. Enhanced career and skill level for team members by creating dynamic

career development process.

MILLER, ZELL, INC., Atlanta, Georgia ( 1998 to 2006

$100 million retail Design Company

Vice President, Human Resources

Recruited as senior leader of $150 million organization offering retail

design to major consumer-oriented companies such as, Wal-Mart, Exxon,

Mobile, Rite Aid, Blockbuster, and Mohawk.

Strategic analyst and implementer orchestrated all facets of HR structure:

organizational development, succession planning, HR business stratagem, and

recruiting and staffing initiatives for acquisitions. Reported to CEO and

senior managers. Responsible for development, and integration of HRIS

technology including recruitment, payroll, education and benefits.

Specific Accomplishments:

. Transformed company philosophy to integrate life-long learning trends

through design and implementation strategies and educational processes

. Created on-boarding and "In your first 90" initiative that improved the

success of new hires

. Improved communications infrastructure between employer and employees by

pioneering intranet site, innovative benefit plans and MZ University

DEGEORGE FINANCIAL CORPORATION, Cheshire, Connecticut ( 1995 to 1997

$90 million financial and support services provider for construction and

mortgage lenders

Vice President of Human Resources & Administration

Managed all daily human resources operations for company spanning several

states. Delivered effective leadership for corporate benefits structure

development. Coordinated recruitment and training of talented team of 350

personnel. Designed administrative and support departments. Managed the

operations and budgets for six departments comprising human resources,

training, security/maintenance, distribution/mail center, corporate

administration and public relations.

Specific Accomplishments:

. Produced 42% growth in revenue and 25% increase in profit by

restructuring the infrastructure and redesigning the workflow enterprise-

wide.

. Cultivated 45% improvement in employee retention by initiating training

and development department along with new employee on-boarding plans.

. Fueled new operational capability with design of human resources

development process for rapid support aimed at increasing sales volume.

. Increased company efficiency and lowered costs by creating new corporate

compensation structure.

Early Career (details on request):

Head of an SBU, Sandy Corporation, Division of ADP

Director of International Training, Intercontinental Hotels Corporation,

London, England

Corporate Director of HR for Corporate Sales & Marketing, Marriott

International Headquarters

FORMAL EDUCATION

Undergraduate, Dana College, Psychology

Seminarian Garrett Theological Seminary Northwestern University, Evanston,

Illinois

PROFESSIONAL TRAINING

Management Training for Executives, Accounting for Non-Accounting Managers,

Strategic Business Planning & Quality, Productivity & Competitive

Positioning, HR Strategy - Cornell University

PROFESSIONAL AFFILIATIONS

American Management Association, American Compensation Association, World

at Work, Society of Human Resources Management, Society for Human Resource

Planning, Board of South Fulton County United Way, Board of South Fulton

Chamber of Commerce & Board Trustee, Carrie Steele Pitts Home

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