Customer Service High School

Timothy Biddy

** ******* *** *********** ** ***52

978-***-****

********@*****.***

Looking to get career going with an established company and move up within the company.

Scotts Lawn Service

3/22/2013 to 4/22/2013

Entering data into computer for customers ordering lawn service

Partnership Employment (BNY Mellon)

7/26/2012 to 3/22/2013

Sr. Customer Service Rep

Answering calls and helping people with their IRAs. Withdrawing from them, depositing or checking

balances. Also verifying tax forms they need to file taxes.

Charter Communications Worcester, MA

10/1/2007 to 11/5/2010

Escalation Specialist

Answer escalated calls from customers to help them with any problem they may have. If there was

service issues, techs being late or billing issues I would handle all that. Also upsell other Charter products

that the customer did not all ready have.

Karey Distributors

5//12/2005 to 10/1/2007

Customer Relations

Demonstrate Rainbow Cleaning System to potential customers. Then follow up with customer and get

their take on product while trying to get leads to show the product to more people.

DYS

9/2000 to 1/2002

Group Worker

Supervise Children in a secure facility while keeping the parents updated on what was going on with their

child. File updated reports on the children on how they are doing and their state of mind

Oxford High School, Oxford, MA 1997 HSD

Experienced in Microsoft Word, Excel and Outlook.

References upon request

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