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Customer Service High School

Location:
Greenville, TX
Posted:
September 30, 2013

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Resume:

Diana M. Granillo

**** ********* ***

Allen, TX *5013

Summary of Qualifications:

Bilingual/Bi-literate – Spanish

Effective Communicator (oral & written)

Adaptable

Committed to Excellence

Ambitious and Hard-working

Strong Background in Customer Service & Education

Friendly and Upbeat

Work Experience:

Tolleson Union High School District 8/2009 to 5/2013

Sierra Linda High school:

Long term substitute for an ESL classes and a Freshman English class from

February to May 2010.

Contracted teacher for ESL high school students of all grade levels from

8/2010 to 5/2013 – this included ELD Freshman English, ELD Language

Arts, ELD Reading, and ELD Grammar.

Taught several sections of Freshman English from 8/2010 to 5/2013

Tolleson High School:

Long term substitute for an ESL class and 3 Advanced Spanish classes from

October 2009 to February 2010.

Effectively planned lessons and instruction to students of all grade levels.

Elementary school teacher – Effectively taught all subjects to various grade levels

in the following school districts.

Glendale Elementary School District:

Don Mensendick Elementary – 8/2007 to 6/2008: I taught 6 th grade

Language Arts and Social Studies.

Challenger Middle School – 8/2002 to 6/2006: I taught 7th and 8th grade

Language Arts (ESL), History and Civics for one year then 7 th and 8th grade

Reading and ESL for another year. I also taught 6 th grade Language Arts for

2 years.

Discovery Elementary School – 8/1998 to 6/2001: I taught all subjects in a

dual-language (English and Spanish) 1st grade classroom.

Laveen Elementary School District:

Cash School – 8/1997 to 6/1998: I taught all subjects in a dual-Language

(English and Spanish) 1st grade classroom.

Honor Schools, Inc:

South Mountain Academy (Charter school) – 9/2001 to 6/2002: I taught all

subjects in a dual-language (English and Spanish) 1st and 2nd grade

classroom.

Peoria Unified School District:

8/2006 to 6/2007 - I was a short and long term substitute for grade levels

kindergarten through 12th grade.

Other Professional Experience:

US Airways Center – 10/2007 to 7/2013: Ticket sales and Customer Service

American Kiosk Management – 8/2008 to 10/2009: Managed 3 other

employees and sold Proactiv products at a kiosk in the mall.

Marshall’s Department Store – 12/1999 to 8/2002: Cashier and Customer

Service counter.

Education:

Northern Arizona University

MA. Ed. Counseling and Human Relations

Arizona State University West

BA. In Bilingual Education

Magna Cum Laude

Hispanic Honor Society

Kappa Delta Pi Honor Society

Certificate/Endorsements:

AZ Standard Elementary, K-8, exp. 7/15/2015

Endorsement: Spanish Bilingual, K-12

Provisional Secondary Education, 7-12, exp. 1/25/2014

Endorsements: English, Spanish, and Spanish Bilingual K-12

Provisional Adult Education, K-8, exp. 1/24/2015



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