Dalibor Djuran
**** ****** **** **** ( Louisville, KY 40299 ( *.******@*****.***
Quality and Operations Executive with Over 10 Years Experience and Strong
Skills in Process Design & Improvement, Strategic Planning, Cost
Containment, Six Sigma Methods, and Leadership.
Dependable ? Goal-Oriented ? Analytical ? Motivated
SUMMARY OF QUALIFICATIONS
. QUALITY AND PROCESS IMPROVEMENTS PROFESSIONAL WITH MORE THAN 10 YEARS
EXPERIENCE COUPLED WITH BS IN ELECTRICAL ENGINEERING, SIX SIGMA MASTER
BLACK BELT, LEAN SENSEI, ISO 9000 CONSULTANT.
. Excellent operations and project management acumen involved in strategic
planning, resource allocation and coordination, methods to improve
operations, and leadership techniques.
. Exceptional verbal presentation and written communication skills to
effectively convey complex information to audiences from diverse
backgrounds and at all organizational levels.
Career Achievements
OPERATIONS MANAGEMENT & PROCESS IMPROVEMENTS
. Supported network operations from process design, development, and
improvement, data analysis, and driving process improvements across
organization for full service telecommunications firm providing phone,
high speed internet, and video services to over 15 million customers.
. Directed strategic planning, company vision setting, coaching and
development of senior leaders, exploring new technologies, business
development, benchmarking, and marketing for electronic manufacturing
services company with over $14 million in annual revenue including P&L
responsibility.
. Redesigned repair vendor management policy resulting in savings of
approximately $250,000 annually and improved quality of line gear repair.
. Identified deficiencies in value stream map and created strategic
planning process resulting in reduction of quality assurance failures by
30%, 15 minute reduction of order processing time, and reducing headcount
by 2 employees saving in excess of $100,000.
. Established LEAN Six Sigma principles and Kaizen events that resulted in
a better than 40% reduction of wasted truck rolls in 3 months saving
approximately $70,000 annually.
. Facilitated Kaizen events leading to 78% improvements in defective
identification card production equating to $54,000 savings in 2 months.
. Employed Hoshin Kanri strategic planning method resulting in 21%
reduction in payroll and improved preparedness for volatile business
environment during economic crisis.
. Restructured engineering department, reducing workforce by 15%, and
improving engineering support to all shifts of operation.
Project Management
. Created quality system for ISO 9002, trained all personnel and internal
auditors, and established management review process and introduced LEAN
Six Sigma culture of continuous improvement for managed healthcare
company with over 6.2 million customers.
. Led $1 million project for 2 production units to build heavy water leak
detector for Romanian nuclear power plant on-time and within budget.
. Oversaw Kaizen and Six Sigma projects resulting in combined savings of
more than $850,000 by reducing headcount by 3, floor space by 250 square
feet, and improving throughput times, quality, and customer satisfaction.
. Directed design and production of $800,000 air sampling system for air
testing in containment building and reactor building of nuclear power
plant.
. Coordinated Six Sigma Black Belt projects yielded about $230,000 annual
savings in reduced rework and avoidance costs and mentored Six Sigma
Green Belt projects that yielded more than $1 million in savings.
. Introduced Hoshin Kanri planning methodology which eliminated overlapping
efforts, streamlined resource utilization, improved coordination of
project execution, reduced time to market, and improved network
availability.
. Implemented project management principles resulting in increased number
of projects completed on-time and improved coordination between up and
downstream departments.
. Managed research and development efforts, managed customer and vendor
relationships, and full life cycle project management for manufacturer of
tritium monitors used in nuclear power plants, nuclear research
laboratories, and pharmaceutical labs globally.
Leadership
. Managed, mentored, and motivated team of 7 direct management reports
overseeing 160 employees in human resources, engineering, quality,
operations, purchasing, and inventory control utilizing combined
intellectual and participative leadership approach.
. Presented speeches or discussions to audiences of over 200 executives,
managers, and company associates on topics including business reviews,
annual company performance, improvement initiatives, budget planning,
onboarding new customers, and contract negotiations.
. Facilitated training to groups of up to 40 technicians, engineers, and
production managers on new product launches, process improvement methods,
leadership skills, electronics basics, PC monitor troubleshooting, Six
Sigma Green and Black Belt training, and printer repair.
. Conducted employment interviews, made hiring decisions, completed
employee performance reviews, and made recommendations on disciplinary
action, promotions, or terminations.
Professional Experience
SENIOR MANAGER, PROCESS QUALITY & NETWORK SUPPORT JULY 2010 - PRESENT
Time Warner Cable Louisville, KY
Operations Manager, Process Improvement August 2007 - July 2010
Humana, Inc. Louisville, KY
Project Manager / R&D Engineer June 2004 - July 2006
Overhoff Technology Corp. Cincinnati, OH
Director of Engineering March 1998 - November 2009
Trillium Industries, Inc. Louisville, KY
Education
MASTER OF BUSINESS ADMINISTRATION EXPECTED GRADUATION 2014
Jack Welch management Institute at Strayer University
Bachelor of Science in ELECTRICAL Engineering
University of Louisville Louisville, KY
Selected Professional Development & Association
. Six Sigma Master Black Belt
. LEAN Sensei
. ISO 9000 Consultant
. Current Member, Society of Cable Telecom Engineers
Technology & Tools
. PROFICIENCY IN MICROSOFT WORD, EXCEL, POWERPOINT, OUTLOOK, ACCESS, AND
VISIO
. Highly skilled in AutoCAD, Minitab, Eagle and HW2
. Expert in LEAN tools including KANBAN, 5S, JIT, Kaizen, Poke-Yoke, FMEA
. Experienced in Hoshin Kanri planning method