Dalibor Djuran

**** ****** **** **** ( Louisville, KY 40299 ( ab9b5r@r.postjobfree.com

502-***-****

Quality and Operations Executive with Over 10 Years Experience and Strong

Skills in Process Design & Improvement, Strategic Planning, Cost

Containment, Six Sigma Methods, and Leadership.

Dependable ? Goal-Oriented ? Analytical ? Motivated

SUMMARY OF QUALIFICATIONS

. QUALITY AND PROCESS IMPROVEMENTS PROFESSIONAL WITH MORE THAN 10 YEARS

EXPERIENCE COUPLED WITH BS IN ELECTRICAL ENGINEERING, SIX SIGMA MASTER

BLACK BELT, LEAN SENSEI, ISO 9000 CONSULTANT.

. Excellent operations and project management acumen involved in strategic

planning, resource allocation and coordination, methods to improve

operations, and leadership techniques.

. Exceptional verbal presentation and written communication skills to

effectively convey complex information to audiences from diverse

backgrounds and at all organizational levels.

Career Achievements

OPERATIONS MANAGEMENT & PROCESS IMPROVEMENTS

. Supported network operations from process design, development, and

improvement, data analysis, and driving process improvements across

organization for full service telecommunications firm providing phone,

high speed internet, and video services to over 15 million customers.

. Directed strategic planning, company vision setting, coaching and

development of senior leaders, exploring new technologies, business

development, benchmarking, and marketing for electronic manufacturing

services company with over $14 million in annual revenue including P&L

responsibility.

. Redesigned repair vendor management policy resulting in savings of

approximately $250,000 annually and improved quality of line gear repair.

. Identified deficiencies in value stream map and created strategic

planning process resulting in reduction of quality assurance failures by

30%, 15 minute reduction of order processing time, and reducing headcount

by 2 employees saving in excess of $100,000.

. Established LEAN Six Sigma principles and Kaizen events that resulted in

a better than 40% reduction of wasted truck rolls in 3 months saving

approximately $70,000 annually.

. Facilitated Kaizen events leading to 78% improvements in defective

identification card production equating to $54,000 savings in 2 months.

. Employed Hoshin Kanri strategic planning method resulting in 21%

reduction in payroll and improved preparedness for volatile business

environment during economic crisis.

. Restructured engineering department, reducing workforce by 15%, and

improving engineering support to all shifts of operation.

Project Management

. Created quality system for ISO 9002, trained all personnel and internal

auditors, and established management review process and introduced LEAN

Six Sigma culture of continuous improvement for managed healthcare

company with over 6.2 million customers.

. Led $1 million project for 2 production units to build heavy water leak

detector for Romanian nuclear power plant on-time and within budget.

. Oversaw Kaizen and Six Sigma projects resulting in combined savings of

more than $850,000 by reducing headcount by 3, floor space by 250 square

feet, and improving throughput times, quality, and customer satisfaction.

. Directed design and production of $800,000 air sampling system for air

testing in containment building and reactor building of nuclear power

plant.

. Coordinated Six Sigma Black Belt projects yielded about $230,000 annual

savings in reduced rework and avoidance costs and mentored Six Sigma

Green Belt projects that yielded more than $1 million in savings.

. Introduced Hoshin Kanri planning methodology which eliminated overlapping

efforts, streamlined resource utilization, improved coordination of

project execution, reduced time to market, and improved network

availability.

. Implemented project management principles resulting in increased number

of projects completed on-time and improved coordination between up and

downstream departments.

. Managed research and development efforts, managed customer and vendor

relationships, and full life cycle project management for manufacturer of

tritium monitors used in nuclear power plants, nuclear research

laboratories, and pharmaceutical labs globally.

Leadership

. Managed, mentored, and motivated team of 7 direct management reports

overseeing 160 employees in human resources, engineering, quality,

operations, purchasing, and inventory control utilizing combined

intellectual and participative leadership approach.

. Presented speeches or discussions to audiences of over 200 executives,

managers, and company associates on topics including business reviews,

annual company performance, improvement initiatives, budget planning,

onboarding new customers, and contract negotiations.

. Facilitated training to groups of up to 40 technicians, engineers, and

production managers on new product launches, process improvement methods,

leadership skills, electronics basics, PC monitor troubleshooting, Six

Sigma Green and Black Belt training, and printer repair.

. Conducted employment interviews, made hiring decisions, completed

employee performance reviews, and made recommendations on disciplinary

action, promotions, or terminations.

Professional Experience

SENIOR MANAGER, PROCESS QUALITY & NETWORK SUPPORT JULY 2010 - PRESENT

Time Warner Cable Louisville, KY

Operations Manager, Process Improvement August 2007 - July 2010

Humana, Inc. Louisville, KY

Project Manager / R&D Engineer June 2004 - July 2006

Overhoff Technology Corp. Cincinnati, OH

Director of Engineering March 1998 - November 2009

Trillium Industries, Inc. Louisville, KY

Education

MASTER OF BUSINESS ADMINISTRATION EXPECTED GRADUATION 2014

Jack Welch management Institute at Strayer University

Bachelor of Science in ELECTRICAL Engineering

University of Louisville Louisville, KY

Selected Professional Development & Association

. Six Sigma Master Black Belt

. LEAN Sensei

. ISO 9000 Consultant

. Current Member, Society of Cable Telecom Engineers

Technology & Tools

. PROFICIENCY IN MICROSOFT WORD, EXCEL, POWERPOINT, OUTLOOK, ACCESS, AND

VISIO

. Highly skilled in AutoCAD, Minitab, Eagle and HW2

. Expert in LEAN tools including KANBAN, 5S, JIT, Kaizen, Poke-Yoke, FMEA

. Experienced in Hoshin Kanri planning method

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