Manager Quality

T homas J. Anderson

Home: *** ***** ********** **** ****: Henkels and McCoy, Inc.

Holland, Ohio 43528 985 Jolly Road

Home: 419-***-**** Blue Bell, PA 19422

*****@*******.*** Mobile: 215-***-****

*********@*******.***

Q ua l i ty P rofe ss i onal, Bus i ne ss Lea de r, Me mbe r of S e ni or Ma na ge me nt Tea m

S umma ry of Q ua l i fic a ti ons

Results-oriented QS9000/TS16949, Six Sigma, Lean Manufacturing and turn-around expert with excellent

people skills. Developed and implemented exemplary TS 16949 and related business management

systems. Created, championed and executed Six Sigma and Lean Manufacturing/ Engineering initiatives.

Superior team orientation, communication skills and presentation capabilities.

P rofe s si ona l Ex pe ri e nc e

He nke l s a nd Mc Coy (Construction & Project Mgmt) Mar 10 –

Present

Corporate Quality Director (Headquarters in Blue Bell, PA)

Directing Quality functions at multiple sites across U.S., Canada and Mexico

Developing, sustaining and enforcing a fully-function ISO 9001 Quality Management System

Establishing and implementing Project/Program product inspections and process audits

Reviewing and approving all Project/Program Quality Plans, Special A/I action and Audit Reports

Facilitating nonconformance tracking, including all required corrective/preventive actions

KB R (Construction & Project Mgmt) Area Quality Manager C Sites (Iraq) Mar 09 – Mar 10

Directed all ISO 9001 and QAQC activities for nine sites and several patrol bases

Participated as a member of the C Sites Area Senior Management Team, ISO 9001 Mgmt Representative

Formulated and executed tactical, operational and strategic quality objectives and initiatives

Primary QAQC liaison with Theater HQ, and U.S. Government client and customers

Managed audit and inspection function and calendar for Services and ACL/LOTD projects

Facilitated and ensured functionality of nonconformance control (CAR and CMIP) processes

Enforced the effective use of the Quality Control Plan and the Quality Management System

Prioritized, assigned and reviewed assignments (including trips to other sites) for QAQC staff

Ensured fulfillment of TO project requirements, government contracts and conformance expectations

Supervised, coached, trained/developed, mentored fifty-four QAQC employees

Reason for Leaving: Completed KBR Iraqi Contract. Returned to United States.

E i ghtee n- month S abba ti ca l (Wright State University & University of Toledo) Jul 07 – Dec 08

Completed MBA (Mar 08) with 3.56 GPA (Concentration: Management, Innovation and Change). For

Biology minor (Dec 08), completed 12 science prerequisites (including six labs) with 3.55 “Honors” GPA

P roduc ti on Se rv i ce s Ne tw ork (Gas & Oil Engineering, Construction & Project Mgmt) Jan 06 – Jul 07

Quality Manager and QE/QA Professional (Melbourne, Australia and International)

In nine-months, moved organizational quality score card from “substandard” to green in all areas

Aligned Quality Department to “Lean” organizational structure, providing more services with fewer staff

Positioned Quality Department staff to ensure full-spectrum ISO 9001 services, including off-shore

Championed and achieved Quality Department presence and participation in international operations

Reason for Leaving: Completed 18-month contract, returned home to pursue educational sabbatical.

H a l li burton KBR (Construction & Project Mgmt) Area Quality Manager (Iraq) Jul 04 –

Jul 05

Managed and conducted audit (includes inspections of: road construction, laundry facilities, barracks,

containers, vehicles, boilers, electrical and electronic systems, water and sanitation systems, and DFACs)

and inspection activities to identify corrective and preventive actions

Prioritized projects and assignments (including trips to other sites) to ensure adherence to project schedule

Achieved close client liaisons and achieved rapid responsiveness to client needs and requirements

Adapted quickly, met surge requirements and ensured sustained services, even under combat conditions

Reason for Leaving: Completed KBR Iraqi Contract. Pursued new KBR Australian contract.

R e s ume, Thomas J. Ande rs on P a ge Tw o

V e nture I ndus tri e s (Tier 1 Automotive), Contract Quality Manager, Fraser, MI Feb 04 – Jul 04

Established customer response process, closing four major and 22 key corrective actions

Spearheaded the plant effort to establish TS 16949 Quality Management System

Primary liaison with DCX corporate and plant authorities for all QS 9000/TS 16949 quality issues

Constructed and equipped a world-class color room for color, texture, gloss and harmony

Reason for Leaving: Contract expired.

Li bral te r P la s tic s (Tier 1/2 Automotive), Contract Quality Manager, Walled Lake, MI Apr 03 – Feb 04

Within 60 days, regained corrective action control, reducing open issues from over 80 to four

In 32-days, launched a Six Sigma program with six teams (32% of employees) and initiated TS 16949

In four months, reduced internal/external PPMD from 16,000/1,400 to 1,700/125

Reason for Leaving: Did not take permanent position, contract terminated.

Ame ric a n Re d Cros s (Biomedical Services) Regional Quality Director, Lansing, MI Apr 02 – Dec 02

Analyzed regional data, advised senior leadership and facilitated corrective/preventive responses

Organized and executed inspections, audits and reviews of all aspects of the regional operations

Reason for Leaving: Incumbent returned unexpectedly from long-term medical LOA.

H a ye s -Le mme rz (Tier 1/2 Automotive) Quality Manager (Michigan & Georgia) Mar 00 –

Nov 01

Championed application of 5S, Lean Mftg and Six Sigma, reducing external PPMD from 3,000 to 16 PPMD

Created and deployed QS 9000 / TS 16949 Quality Management System

Reason for Leaving: Plant closing and company bankruptcy

C row n E qui pme nt (Lift Truck and Automotive), Quality Manager, New Bremen, OH Jun 97 – Nov 99

Directed a quality focused supplier evaluation and selection process with 35% cost reduction

Created and deployed revolutionary “R FT” and “4F” approaches to sustain QS 9000 quality performance

3

Reason for leaving: Hiring VP retired and new VP altered the strategic vision, eliminating quality

O we ns -I l li noi s (Plastics Molding), SQE (Perrysburg, OH) Quality Manager (Hamlet, NC) Sep 94 – Jun 97

Senior Quality Engineer (SQE) for seven specialty product plants, then plant Quality Manager

Spearheaded Six Sigma “Supply One” business initiative and cGMP-based ISO 9001 approach

Reason for leaving: Company eliminated DQA group. Choose not to live in Hamlet.

E a ton Corpora ti on (Electronics Capital Equipment), Quality Manager, Austin, TX Jan 92 – Sep 94

Transitioned plant to ISO 9001:1987 International Standard with strong automotive basis

Concurrently facilitated 22 Global 8D teams, with over $2 million in cost reductions

Achieved 20% (1993) and 24% (1994) increases on Eaton’s annual (BNQA based) quality assessment

Reason for leaving: Division reorganized into independent (Axcelis Technologies), plant closed

X erox Corpora ti on (Microelectronics), Project & Quality Manager, El Segundo, CA Apr 84 – Jan92

Member of Team Xerox, the winner of the 1989 Baldrige National Quality Award

Taught all leadership through quality courses, facilitated numerous teams and championed CQI efforts

Reason for leaving: Personal, single dad with four children, relocated to Austin, TX

S y ne rte k (Integrated Circuit Fabrication), Production Manager, Santa Cruz, CA Jul 78 –

Apr 84

Managed entire fabrication area (including test) on 1 shift, while directing 2 and 3 shift operations

st nd rd

Standardized operating procedures and production methods across all shifts

Reason for leaving: Company declared bankruptcy, chained doors shut

E duc a ti on

2008 Masters of Business Administration, Wright State University, Dayton, OH

1996 Technical & Leadership Program, Purdue University, Krannert Graduate School, West Lafayette, IN

1989 U.S. Army Military Intelligence Officer Course (Graduate-Level), Ft. Huachuca, AZ

1978 Bachelor of Business Administration, University of Texas, San Antonio, TX

Re s ume, Thomas J. Ande rs on P a ge Three

Profe s si ona l De v el opme nt

Three Six Sigma Master Black Belts: Motorola U, Meritus Consulting and Productivity Improvement Center

Ford Motor Company Management Training: Toyota Production System (Lean Manufacturing)

JCIT Demand Flow Technology (Lean Manufacturing) Introduction, Intermediate and Advanced courses

Joint SKB / FDA cGMP auditor certification training

U.S. (DNV ISO 9001 / TS 16949 auditor training) and Australian (Lloyds ISO 9001) auditor/lead auditor

Dayton International ISO Group ISO 9001 / TS 16949 training

Eastern Michigan Univ Center for Quality ISO 9001 / TS 16949 program

Leadership Dev: Covey 7 Habits…, First Things First, and Principle-Centered Leadership certified trainer

Zenger Miller Leadership / Management Development certified trainer

U ni te d S ta tes Mi l i ta ry

US Army (Reserve and National Guard) 1974 –

1989

US Army Medical Specialist, Medical NCOIC; and then Military Intelligence Officer (Russian Linguist)

US Navy (SEAL Team Two) 1971 – 1974

SEAL Operative (Intelligence Specialist and Hospital Corpsman)

P rofes s i onal O rga ni za ti ons

Past Austin, Texas chapter president for the Association of Quality and Participation (AQP)

Member, American Society for Quality (ASQ)

Member, US Navy Underwater Demolition Team and SEAL Team Association

Contact this candidate