Management High School

John A. Smith

***** ***** **** ****** ** *****

Phone: 757-***-****

Email:******@*****************.***

PROFILE:

USMC/ Nuclear Armed Responder/CEO Private Security Company/Supervisor In-House Janitorial

Services/Coordinator Contract Services/Church Pastor/Janitorial Vice President of Operations

CAREER INTENTIONS:

Support Facilities, as a leader directing facility management through professional skills and understanding of

managing personnel, budgets and critical deadlines within a customer-satisfaction driven organization. I have had the

opportunity to work within the private sector performing facility management responsibilities and requirements

as well working in the contract services industries which gives me a great understanding and experience of both

types of organizations.

1/2007-Present – Cleaners of America - Eastern Vice President of Operations (Tidewater VA and NC

regions)

• Providing day to day management of all janitorial operational duties.

• Manage and oversee approximately 60 employees.

• Manage and oversee all supply and equipment orders.

• Perform QA/QC inspections for over (35) facilities.

• Create and implement Task and detail cleaning schedules.

• Manage and oversee employee training to include, Safety and OSHA requirements,

Bloodborne Pathogen, office and restroom cleaning, hard surface and carpet cleaning.

• Coordinate and meet with clients and customers regularly to ensure customer satisfaction.

• Create, write and prepare janitorial proposals.

• Create budgetary spreadsheets.

• Manage and oversee an annual budget of approximately $550,000.

4/2003-Present – New Generation Church - Pastor New Kent, VA

• Providing day to day Spiritual guidance.

• Serve as overseer of all boards, to include Trustee, Deacon, Finance and Hospitality boards.

• Performs Civic duties.

• Performs counseling sessions.

• Ability to effectively communicate and resolve disputes among disagreeable parties.

• Ability to listen and make the right judgment call.

Ability to put together lesson plans and deliver speeches to an audience.

•

12/2003-1/2007 – Cleaners of America - Vice President of Operations (Maryland, DC and Northern VA)

• Providing day to day management of all janitorial operational duties.

• Manage and oversee approximately 350 employees.

• Manage and oversee all supply and equipment orders.

• Perform QA/QC inspections for over (61) facilities.

• Create and implement Task and detail cleaning schedules.

• Manage and oversee all employees training to include safety, OSHA requirements, Bloodborne

Pathogen, office and restroom cleaning, hard surface and carpet cleaning.

• Manage and oversee subcontract services such as Waste Management.

• Coordinate and meet with clients and customers regularly to ensure customer satisfaction.

• Create budgetary spreadsheets.

• Manage and oversee an annual budget of approximately $5,820,819.

1/2001-11/2003 – Dominion Virginia Power – Coordinator Contract Services – Richmond, VA

Responsible for overseeing contract services for housekeeping, pest control, Waste management

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and landscaping for (23) facilities and over (150) substations.

• Perform QA/QC inspections for all assigned facilities and substations.

• Meet with suppliers and venders to discuss the quality of their services.

• Work with Procurement Office in preparing scope of works for contract services.

• Task team member for contract janitorial bidding process.

• Facility Management Safety Coordinator.

• Maintained an annual budget of approximately 1.3 million.

1/1999-1/2001 - Dominion Virginia Power – Site Manager for the furniture warehouse – Richmond, VA

• Performed inventory of all used furniture.

• Coordinated the sale of all used furniture.

• Performed site visits to all Dominion facilities and valuate if used furniture could be sold, trashed or

returned to the warehouse inventory.

• Performed light maintenance such as light bulb, ballast replacements and AC filter and belts PM work.

• Construction Project Management work for the Dominion Hanger, to include:

1. Create construction scope of work.

2. Send out RFP’s for all contracted work such as painting, carpeting, hard surface flooring, tarmac

sealing and insulation restoration.

3. Select the appropriate venders that would meet the needs of the company’s expectation as well as

the assigned budget.

4. Ensure that the project was completed within the deadlines given.

6/1995-1/2001 – Dominion Virginia Power – Supervisor Housekeeping Services – Richmond, VA

• Perform Day to day supervision of approximately (60) employees and approximately 1 million square

feet for Dominion’s two Corporate facilities in Richmond, VA.

• Performed employee evaluations.

• Responsible for ordering and maintaining adequate supplies for both corporate facilities.

• Responsible for ordering and maintaining all janitorial equipment.

• Responsible for managing and maintaining a budget of approximately 1.2 million.

6/1992-6/1995 – Dominion Virginia Power – Corporate Physical Security - Richmond, VA

• Responsible for performing security patrols of Dominions corporate headquarters.

• Responsible for signing visitors in and out of the corporate office.

• Responsible for keeping and maintaining accurate log sheets.

• Responsible for the day to day safety and security of all company assigned facility personnel and

property.

1/1993-6/1996 – Shield Security & Investigations Services – CEO – Williamsburg VA

• Manage and oversees day to day security operational services.

• Manage and oversee HR director and responsibilities.

• Manage and oversee all budgets.

• Perform marketing directives.

• Performing security patrols of contracted properties.

• Performed Private investigations cases.

• Responsible for appearing in court as an expert witness.

8/1982-6/1992 – Dominion Virginia Power – Nuclear Armed Responder Security Officer – Surry Power

Station, Surry, VA

• Responsible for protecting the general public and company assets against nuclear terrorism.

• Responsible for patrolling protected areas as well as safe guarded areas.

• Responsible for maintaining weapons proficiency.

• Responsible for maintaining proficiency in hand to hand combat.

• Shift instructor for hand to hand combat.

10/1978-10/1982 – United States Marine Corps Reserves – Little Creek Reserve Center – Norfolk VA

• Mechanic

• Driver for Company Officers.

EDUCATION

High School Diploma – Lafayette High School June 13, 1978

CERTIFICATIONS

Certificate of Appreciation for assisting and helping maintaining a Systematic assessment of Licensee

performance March 1991

Certificate of Appreciation for assisting and helping maintaining a Systematic assessment of Licensee

performance April 1992

Physical Security Training Seminar – October 20 – 22, 1993

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