Manager Assistant

CURRICULUM VITAE

Name: ANSELM D'SOUZA

Mobile phone no. +971*********

E-mail address: ***********@*****.***

POSTAL ADDRESS:

c/o Theresa D'souza

P.O.Box 24023

Dubai, U.A.E.

PROFESSIONAL QUALITIES

Attention to detail & quality.

Effective team player.

Highly interested in developing myself (career development).

Multitasking.

Strong & effective communication skills.

Optimistic.

CAREER HISTORY (SUMMER OF 2006)

Temporarily employed as an administration assistant in POWER POINT TRADING

EST. My tasks were:

Daily filing in various invoices in chronological order.

Preparing MS POWERPOINT presentations for the General Manager.

Calling the business customers (mostly estate/property groups) of the firm

with regards to the sales of electrical products. My previous workplace

being a technical trading establishment.

CURRENT CAREER (MAY 2007-PRESENT)

I'm currently employed by EMIRATES AIRLINES & GROUP, in the MAIL/COURIER

SECTION, CENTRAL SERVICES Department. My current position is an

ADMINISTRATION ASSISTANT. I have been employed by the EMIRATES GROUP since

May 2007. This is a description of my duty/tasks:

Accurately sorting out internal & postal mail manually & with the help of

the OPEX MATRIX, a mail-sorting machine.

Accepting couriers, from courier firms, at the department's front desk/

reception where I enter the data of the courier received.

Delivery & collection of mail/couriers to various sections, departments &

office locations of the Group. Also the same task carried out to the

Group's associated companies/firms having business transactions with the

group.

Collection/delivery of internal staff tickets.

Preparing the internal mail to be dispatched to the outstations. These

mail items sent to the outstations are known as On Company Service (OCS) in

the EMIRATES GROUP. The mail is sorted out & is later dispatched accurately

& a record is kept of details of the mail items sent to the outstation.

Volunteered for the TERRY FOX RUN in Dubai where I have worked as an

information guide for the respective event & was a representative of my

workplace, EMIRATES AIRLINES & GROUP, since 2009.

EDUCATION/TRAINING

(AUGUST 2005) Passed the 'O' LEVEL IGCSE CAMBRIDGE INTERNATIONAL BOARD

EXAMINATIONS at the OXFORD SCHOOL, Dubai.

(2006) Completed a course in MS OFFICE PACKAGE from HIGHLINE INSTITUTE,

Dubai.

(JAN 2008-DEC 2009) Graduated in the AVIATION GROUND HANDLING DIPLOMA, A

PROGRAM OF EDITH COWAN UNIVERSITY, Australia, at EMIRATES AVIATION COLLEGE.

Passed the CERTIFICATE LEVEL OF HRM, a distance learning program of the

UNIVERSITY OF LEICESTER, U.K.

Have attended various workshops of SPECIAL ASSISTANCE TEAM/PASSENGER

CONTINGENCY PLANNING in the aviation industry.

Have attended company-assigned courses related to service excellence & team

building at EMIRATES AVIATION COLLEGE.

LANGUAGE ABILITY

ENGLISH: Read, write & speak.

FRENCH: Read & write.

SPANISH: Read & write.

ARABIC: Read & write.

HINDI: Speak.

HOBBIES/INTERESTS/RECREATIONAL ACTIVITIES

Playing the sports of soccer & cricket.

Reading General Knowledge books, & newspapers.

Browsing the Internet.

I love the company of pet dogs & cats.

I love to listen to music (classic, rock, heavy metal, Gregorian, Gothic).

Thank you,

ANSELM D'SOUZA

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