Customer Service Sales

rushi Russell

U

**** ***** ****** ***.** Calumet City, 60409 PRIMARY 773-***-**** SECONDARY 708-***-****

**************@*****.***

Objective

To secure a customer service position allowing utilization of my customer service, sales, and office support experience.

Profile

Motivated, personable, professional with a successful track record for providing excellent customer service and maintaining

customer sales accounts. Accustomed to handling sensitive, confidential records in sales environment. Thrives in team player

environment, but competitive in meeting individual goals.

Skills Summary

General Office Skills

Customer Service

Skilled in Microsoft

Word, PowerPoint and

Excel

Professional Experience

COLORADO TECHNICAL University Online, Chicago, Il nOV 09-

Performed sales talks, reading from scripts that describe information in regards to our university and services in order to

solicit sales via inbound telephone calls.

Provided potential students with information so I can connect them with the correct admissions team.

Met and exceeded all goals on Monthly basis also awarded a “Team Player” award provided by my manager.

telesight coroporation, Chicago, Il JAN 08-aug 09

Produced calls to customers in regards to their recent purchases with our stores such as Home Depot, Sears, Xbox etc.

Organized and maintained customer information in regards to their surveys.

Communicated with customer inquiries about complaints and/or there satisfaction with their purchase.

Identified for demonstrating excellent customer service, professionalism, and job knowledge during company year-end

phone audits.

Professional Experience

Potbelly sandwich shop, Oak Lawn, Il Nov 04- Jan06

Performed as a Cashier

Organized, cut and prepared all food before the store opened.

Selected to become a Certified Trainer to train new employees to increase customer satisfaction.

Education

COLORADO TECHNICAL UNIVERSITY ONLINE

Bachelor of Science in Psychology Program- Current

Thornridge High school DOLTON, Illinois

Diploma – Conferred June 2004

Community Involvement

Ronald McDonald House Charities-Volunteer

Prepared food for Meals from the Heart at Ronald McDonald house for guest.

Bank of America Shamrock Shuffle race as Aid volunteer.

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rushi Russell

U

1627 Astor street apt.2S Calumet City, 60409 PRIMARY 773-***-**** SECONDARY 708-***-****

**************@*****.***

Prepared fruit bowls for runners at the Hot Chocolate 5K race.

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