Customer Service Sales
Resume:
Erin Sue Brill
N. Las Vegas NV 89084
************@*****.***
Skills Profile
. Approximately 10 years' experience in retail sales, 6 years AV
specialist, building maintenance, accounting assistant and staff dress
coordinator.
. Experienced in training and supervising sales staff.
. Skilled in store operations procedures.
. Strong computer skills (Kronos,Staffworks,Taleo,Excel) and POS.
. I have received Highly Successful ratings on all Coaching for
Excellence Reviews in the past 9 years.
. Approximately 4 years' experience in childcare ( CPR and First Aid
certified, Special Education skills and credit hours)
Employment History
Niketown Las Vegas, Caesars Forum Shops, Las Vegas, NV (May 2004 to June
2012)
. Sales Associate/Lead - I assist customers in selecting specific
products which met the customers' unique needs (handle special orders
as needed). Verbally greet customers that walked in and out of the
store. Restock racks as needed. Assist in doing markdowns. Assist
the Visual Merchandising Team with overnighters. Assist with morning
launches, as needed. Maintain floor coverage at all times. Accurately
handle all cash, check and credit card transactions insuring that all
P&P guidelines were followed. Collaborate with the Help Desk to
resolve any HHT issues. Train new hires on POS procedures. Performed
as a Sales Lead during the Honolulu Marathon (2008), assisted with
Sole Collector event (2008), amongst other events at the store that
year.
. AV Specialist - I performed all routine repairs and maintenance of
store interiors, including painting and touch up of interior walls,
hanging fixtures, changing light bulbs, repairing the shoe tube, etc.
Provided routine daily tasks for audio visual equipment including
morning start-up, maintained A/V and non-inventory rooms in an orderly
manner. Advised vendors of malfunctions and equipment repairs.
Coordinated services with contractors/vendors by phone and in person.
Coordinated monthly safety inspection and meetings. Worked one on work
with contractors during store remodel and acted as floor manager when
needed.
. Accounting Assistant/ Operations Assistant- I balanced the store funds
and deposits. Prepared the deposit for pickup by Brinks Armored
assuring that all the accounting paperwork was completed properly and
sent to corporate in a timely manner. I issued and verified cash
tills and deposits for the cashiers. Completed the financial reports
such as the SPH report, the Daily Ledger, Attendance Tracking Reports,
etc. Handled special assignments such as completing correspondence for
Customer Service/Special Orders, and projects requested by other
departments and managers. Assisted with employees schedules and daily
zone charts.
. Staff dress coordinator - ordered all staff uniforms according to
employee needs. Tracked items received in and dispersed to staff.
Maintained staff dress room individually. Reported to WHQ the tax cost
monthly .
Euphoria Salon and Day Spa, 1000 N. Green Valley Pkwy, Henderson, NV
(April 2007 - February 2009)
. Verbally greeted every customer that walked in and out of the store.
. Helped customer's select specific hair care and beauty products.
. Answered the phone and booked appointments for stylists.
. Restocked merchandise.
. Worked independently and maintained the entire salon on the weekends.
. Trained new hires on the POS system.
Education
* CSN (College of Southern Nevada) Associates of Arts
Degree Elementary Education and Early
Childhood Education Graduated in
2010
* UNLV (University of Nevada Las Vegas)
Currently attending to complete degree in Early Childhood Education
with a minor in Special Education. On track for graduation for BS
in Early Childhood Education December 2013.
Dean's list - 2010-2011
2011-2012
2012 - Current
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